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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,181 Reviews

1,181 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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January 14, 2024

All four of my rims are damaged after being serviced by your department. The damage is obvious, yet there was no mention of it when delivering my car to me. It would have been a very easy discussion to hav More

by npatel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know who specifically worked on my car
Jan 15, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused. We take your feedback seriously and would like to address this immediately. Can we please contact you to resolve this issue?

January 13, 2024

Great place great service. Always wouldn’t recommend in future. Nice place too. Great coffe bar More

by WAYNE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Hi. He did well with the window replacement and the brake issue but was disappointed in Ferrari not covering battery on few month old car!!!! More

by mpetillo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hi, mpetillo0; thank you for your feedback. We're glad to hear that the window replacement and brake issue were handled well. We understand your disappointment regarding the battery, and we apologize for the inconvenience. Please contact us directly so we can further assist you. Thank you.

January 11, 2024

Timely and punctual, great service experience from beginning to end, car was returned clean and on time More

by EYAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanisha Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradd Troedel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

I buy a car for Service. In my opinion this is the best service dept. Luis treats me like a value customer. This is my 6th Maserati and I am very pleased with the how thoro More

by MARSHALLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrisitna
January 10, 2024

Our experience with this service center has been less than perfect. We dropped off our Levante for it's second Annual service (20K) and picked it up on January 8, 2024. As I type this response the car i More

by VIR32
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danilo Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Hi there, We sincerely apologize for your recent experience at our service center. Please contact our Service Manager, Bradd Troedel, at 754.732.2378 or btroedel@ferrarifl.com so we can learn more about your experience. We are committed to addressing your concerns and working with you to resolve this matter to your satisfaction. Thank you for your feedback, and we look forward to the opportunity to improve your experience with us. Best regards, Management

January 05, 2024

Steve was wonderful to deal with. I would recommend him to any of my friends More

by KRICHARDSON8
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Athanasiadis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Joe handled my minor service call just S he said on a prior phone call. Professional, courteous and did what he said he would during the service. Well done. More

by POPSPIN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Always dependable and more than expected service- On my second Alpha Stelvio and possibly the same for my next car. Also a shout out to my service rep Jessie- 5 starts to you- you kept me informed of the More

by brianftl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

There are 2 models of my Alfa Romeo Giulia. I needed to replace a flat punctured tire. The dealership had none in stock! So I had to wait 4 days to get my car back with a new tire. I thinks tha More

by OCULASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Maya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

Thank you for sharing your feedback. We're sorry to hear about your recent experience with the tire replacement for your Alfa Romeo Giulia. We understand how inconvenient delays can be and we strive to ensure our inventory meets the needs of all our customers. We apologize for any inconvenience caused by the wait time for your tire. Please feel free to reach out to us directly for any further assistance or concerns you might have. We value your input and are committed to improving our service.

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