Fette Ford Kia

Satisfied Customer! Overall satisfied with my purchase. Spent a little more than I wouldve liked but seems like a fair purchase and thats whats most important. Sales rep Overall satisfied with my purchase. Spent a little more than I wouldve liked but seems like a fair purchase and thats whats most important. Sales rep was Great. Cant go wrong with DD! More

Great negotiation Extremely helpful and very attentive. Got us exactly what we were looking for and within our price range. very patient and detailed. Process was quick Extremely helpful and very attentive. Got us exactly what we were looking for and within our price range. very patient and detailed. Process was quick and smooth More

Edge😁 This is my 2nd visit to Fette. Mario Castellanos is a true gentleman. Explained all options and was pressure free. He is very professional. When we co This is my 2nd visit to Fette. Mario Castellanos is a true gentleman. Explained all options and was pressure free. He is very professional. When we come back to make the deal, I'm sure we'll get a tremendous deal. More

Excellent customer service . Great service, friendly, knowledgeable, dependable, excellent customer service.. we got the car that we wanted and price for the car Was under budget Great service, friendly, knowledgeable, dependable, excellent customer service.. we got the car that we wanted and price for the car Was under budget 👍👍👍👍👍👍👍👍👍👍👍 and the family are so happy. More

Honest salesman highly recommend So I started with my lie optima lease to get into another lease 9 months early. I originally wanted a sub but out of my price range. I didn't like the So I started with my lie optima lease to get into another lease 9 months early. I originally wanted a sub but out of my price range. I didn't like the basic SUV finally after three different models. We thought we wouldn't be able to get a new lease. Tony went above and beyond and helped me get my SUV fully loaded in my price range. Never pressured me to buy the basic model that I can offered constantly going back to speak to the finance manger. I can't thank him enough for the great service he provided. More

Amazing service My husband and I came in to lease a ford explorer, the salesman (Mario Castellanos) was great super friendly, he definitely has a lot of knowledge of My husband and I came in to lease a ford explorer, the salesman (Mario Castellanos) was great super friendly, he definitely has a lot of knowledge of the cars. He has a lot of patience. More

Awesome experience!! My wife and I came in to lease a ford explorer, the salesman (Mario Castellanos) was great super friendly. Mario has a lot of knowledge about cars whi My wife and I came in to lease a ford explorer, the salesman (Mario Castellanos) was great super friendly. Mario has a lot of knowledge about cars which made the whole leasing experience really enjoyable and effortless. Out of all my years of leasing / buying cars this one was the best. We will definitely come back to Fette Ford and more importantly go back to using Mario for all of our future cars. Thanks Mario! More

Escape😎 This is the fifth vehicle myself and family have purchased or leased through Fette Ford since 1981. We have been extremely pleased with our cars and This is the fifth vehicle myself and family have purchased or leased through Fette Ford since 1981. We have been extremely pleased with our cars and service. Our sales associate Mario was awesome, extremely knowledgeable and helpful in our purchase and has been recommended to my family and friends. More

oh this is a good read ... #whycantwebuycarsonamazon Dealing with Fette Kia has just lowered my outlook on the human race's future. I was very optimistic at first, I actually was able to 'talk numbers Dealing with Fette Kia has just lowered my outlook on the human race's future. I was very optimistic at first, I actually was able to 'talk numbers' and have a solid deal in place over email with Christina. (which I later found out the management frowned upon and the employee broke policy in dealing with me that way) Upon arriving on location to execute my agreed upon deal, the internet sales person handed me off randomly to Estella. She was kind enough to give my kid a coloring book and crayons, the only positive aspect of the experience. However Estella left her desk while in the middle of helping me at least 5 times, like a vulture, to try to get another customer walking in the door, while multiple other sales people had no customers.... this is in bad taste. We finally (2+ hours on location due to their lack of speed or concern for my time) sign all of the paperwork... at the very end when I'm thinking its time to leave, they hand me 1 key, and tell me the 2nd key was lost. I was mildly annoyed but said ok and moved on... there is an official "we owe you' form and the lying snake sales manager who would say anything to make a few dollars told me he would mail it to me when they found it/ got a new one. That won't be happening... because I find out it was to be programmed I later find out... which requires a service appointment, during business hours... so this key will now cost me a 1/2 day off of work. They offered me no recourse and actually laughed-out-loud when I asked for compensation for my time dealing with this issue they caused. When I called back again to find out when it would arrive, they said they would call me, which also never happened. A few days later I get a vague service-department automated print out that seemed to imply that my key arrive at the dealership. They said they would call when the key arrived... that also didn't happen. If you like to be frustrated, laughed at, taken advantage of, and disrespected... by all means go right to Fette Kia / Ford !!! They specialize in this !!! 10+ emails to 'make the deal' ... total of 3 hours on location to sign papers ... an additional 1/2 day off work to get a key they lost ... Jeff Bezos are you listening? There's got to be a better way! #whycantwebuycarsonamazon More