Five Star Ford

I have bought multiple cars from John and it is always a good experience from start to finish. Great guy you can trust to do buisness with! good experience from start to finish. Great guy you can trust to do buisness with! More

William and Drew were great to work with! Very easy, smooth process. William is a top notch professional. Easy to see why he is the best in the business. smooth process. William is a top notch professional. Easy to see why he is the best in the business. More

Alfred and 5 Star ford saved the day Alfred and 5 Star Ford in North Richland Hills saved the day and a trip to Dallas to pick up a salt free truck. Other dealers dealt with either were n Alfred and 5 Star Ford in North Richland Hills saved the day and a trip to Dallas to pick up a salt free truck. Other dealers dealt with either were not honest or reliable, but Alfred and the crew at Sam Pack were very helpful and made my purchase enjoyable and satisfying More

New car needed emergently Insurance declared my car total loss at 3pm one afternoon and needed new car immediately. Spoke with friend and manager Shawn Maples. Along with sale Insurance declared my car total loss at 3pm one afternoon and needed new car immediately. Spoke with friend and manager Shawn Maples. Along with salesman Rick Dikes, they located a used car for me that had just come in to dealership. In less than 24 hrs., I had a new car. Shawn, Rick, and David were great--so helpful and customer focused. If you need a car, go to this dealership. 10 star rating from me. More

Great saleman Bob Nemri I have bought many trucks from Bob and he has always treated me great. I have also sent a lot of people to Bob and he takes care of them also. I have bought many trucks from Bob and he has always treated me great. I have also sent a lot of people to Bob and he takes care of them also. More

One Stop Shopping First you start your Five Star Ford experience with sales rep Rick Dike. Rick goes beyond "the extra mile" in providing customer service. He listens First you start your Five Star Ford experience with sales rep Rick Dike. Rick goes beyond "the extra mile" in providing customer service. He listens to you, gives input based on what you say. He then finds a vehicle to meet your need. My family and my friends have purchased more than 9 vehicles from Rick in almost 10 years. His attitude toward the customer has never changed: meet the need of the customer. Second, after purchasing the vehicle, your Service Department rep should be Michael Fitch. Michael always has a smile on his face. He knows you by name. He explains what is happening with the vehicle. His "can do" attitude is great. Every employee you meet at Five Star Ford NRH says hello, smiles and asked what he or she can do to help you. This goes from the receptionist all the way through your car buying process to the Service Department reps at check out. As far as financing our most recent car purchase, Hannah Smith covered every detail when explaining what was happening, what was being signed. She explained the various aspects of the warranties we have for the car. She gave suggestions on some of the products offered. Lee Clanton covers the different "options" with the car. He helps set up the radio stations, set up your phone, and many other things. Five Star Ford NRH is the only dealership to go to for great customer service. Five Ford NRH is the only place we go for a vehicle. No need to shop around. More

Always go to Lee when we want honesty and integrity. Many dealerships lacking in this area. Bought a fully loaded F150. Lee got the price lower than we expected. After given the runaround at a few other deal dealerships lacking in this area. Bought a fully loaded F150. Lee got the price lower than we expected. After given the runaround at a few other dealerships, Lee as usual came through. New truck done in a couple of hrs. Not only that went way and above afterwards to ensure we got the things promised. Go see Lee More

Crystal and John are the dynamic dual!! Great to work with! I would recommend buying from them anytime. Service in vehicles is always great, never had any problems. with! I would recommend buying from them anytime. Service in vehicles is always great, never had any problems. More

Greg Foster is hands down the best Salesman, He get things done, leaving his customers completely satisfied. Thank you Greg for everything. I look forward to sending people your way. things done, leaving his customers completely satisfied. Thank you Greg for everything. I look forward to sending people your way. More

Second Purchase with Crystal Sanders and John Little Crystal and John helped us last year and we decided to purchase another truck from Five Star Ford. They are very professional, attentive and answered Crystal and John helped us last year and we decided to purchase another truck from Five Star Ford. They are very professional, attentive and answered all of our question. David Welch was great as well. He answered our question made us feel comfortable while we were singing our docs. Overall it was a great experience the first and the second time around. More