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Five Star Ford

North Richland Hills, TX

4.9
8,584 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,584 reviews

July 22, 2019

New car purchase buying process was great with Casey Russell who handled things all the way . Can not say as much for courtesy in financial department. Overall great More

by Terry Oneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Russell
July 22, 2019

Outstanding Used Car Folks I bought a used Prius from 5 Star. I had the misfortune of having a saftey related defect show up on the car shortly after driving it home. I came More

by Datadog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Fairweather
July 21, 2019

Great Experience. This was my first time shopping for a new car, and the folks at Five Star Ford made it way easier than expected. Alfredo was very informative, I drove More

by Canipe72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2019

Tut for the Win! This was my first time buying a truck and can't express the great experience Tut gave me. He walked me through everything to make things simple. If More

by BlakeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2019

2019 Explorer Just bought another vehicle from Rick Dike! Great customer service and experience!! This is at least the 10 vehicles purchased from Rick. We will be More

by Amywdill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fitch, Siva David "MIT" Christos
July 19, 2019

More than just a new car Our family has use 5 star ford for many years now our Personal representative Juan Fernandez has always taken great care of us making sure our exper More

by Mustang Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
July 17, 2019

Another great experience This is our second time working with Carlton at Five Star. He works hard to get you in a car you will love. Great guy! We recommend him to anyone we h More

by Ambersherman11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
July 17, 2019

EXCEPTIONAL I HAVE PURCHASED 5 VEHICLES FROM 5 STAR FORD. DOREEN HAS ALWAY BEEN AN EXCEPTIONAL SALES PERSON. SHE ANTICIPATES MY NEEDS AND MAKES THE PROCESS AS Q More

by kautwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
July 15, 2019

Great Car Buying Experience I have Bought Several Vehicles from Rick Dyke at Five Star Ford, I always have a great experience and get top notch service here. I won't ever go anyw More

by rkcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2019

No Pressure Approach The low pressure approach by our salesman, John, made this our best car buying experience. Good selection of different models and worked with us to g More

by Phil374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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