
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New car purchase buying process was great with Casey Russell who handled things all the way . Can not say as much for courtesy in financial department. Overall great buying process was great with Casey Russell who handled things all the way . Can not say as much for courtesy in financial department. Overall great dealership . More
Outstanding Used Car Folks I bought a used Prius from 5 Star. I had the misfortune of having a saftey related defect show up on the car shortly after driving it home. I came I bought a used Prius from 5 Star. I had the misfortune of having a saftey related defect show up on the car shortly after driving it home. I came back to Five Star ready for a stand off but was pleasantly surprised at being given the option of a repair or swapping to an equal value car. There were no other Prius available at that time, so I opted for a repair. Jim called me later that week and advised that the repair work revealed additional problems with the vehicle. I was frustrated but only for only a short time. This is when Jim presented me with the option of an even swap to a different Prius that just showed up on the lot. The Prius I was swapped into had much fewer miles, upgraded options and also was in better condition. Well done to Jim and the Five Star team for working hard to put things right with my used car purchase. I highly recommend Five Star for your next new or used car purchase. By the way the new Bullitt Mustangs are sweet....someday! More
Great Experience. This was my first time shopping for a new car, and the folks at Five Star Ford made it way easier than expected. Alfredo was very informative, I drove This was my first time shopping for a new car, and the folks at Five Star Ford made it way easier than expected. Alfredo was very informative, I drove off the lot feeling like I had owned the truck for years. He made sure to walk me through every feature that and show me what every knob, button, and switch did. Tut in financing was fantastic as well. It was past closing time when we wrapped everything up, but ending it with the "Tutman Experience" was great. If everything goes as planned, I wont be shopping for a new vehicle again anytime soon, but if I do, I'll definitely be coming back to Five Star Ford. More
Tut for the Win! This was my first time buying a truck and can't express the great experience Tut gave me. He walked me through everything to make things simple. If This was my first time buying a truck and can't express the great experience Tut gave me. He walked me through everything to make things simple. If you can get him as your finance guy, do it. Thank you 5 Star Ford. More
2019 Explorer Just bought another vehicle from Rick Dike! Great customer service and experience!! This is at least the 10 vehicles purchased from Rick. We will be Just bought another vehicle from Rick Dike! Great customer service and experience!! This is at least the 10 vehicles purchased from Rick. We will be purchasing another soon. More
More than just a new car Our family has use 5 star ford for many years now our Personal representative Juan Fernandez has always taken great care of us making sure our exper Our family has use 5 star ford for many years now our Personal representative Juan Fernandez has always taken great care of us making sure our experience was positive and easy. This time I bought not only a car to get to work in but a car that will continue to create great memories for our family, thank you More
Another great experience This is our second time working with Carlton at Five Star. He works hard to get you in a car you will love. Great guy! We recommend him to anyone we h This is our second time working with Carlton at Five Star. He works hard to get you in a car you will love. Great guy! We recommend him to anyone we hear of that is looking to buy or lease! More
EXCEPTIONAL I HAVE PURCHASED 5 VEHICLES FROM 5 STAR FORD. DOREEN HAS ALWAY BEEN AN EXCEPTIONAL SALES PERSON. SHE ANTICIPATES MY NEEDS AND MAKES THE PROCESS AS Q I HAVE PURCHASED 5 VEHICLES FROM 5 STAR FORD. DOREEN HAS ALWAY BEEN AN EXCEPTIONAL SALES PERSON. SHE ANTICIPATES MY NEEDS AND MAKES THE PROCESS AS QUICK AS POSSIBLE. SHE WILL GO THE EXTRA MILE TO SAVE YOU MONEY WHENEVER POSSIBLE. More
Great Car Buying Experience I have Bought Several Vehicles from Rick Dyke at Five Star Ford, I always have a great experience and get top notch service here. I won't ever go anyw I have Bought Several Vehicles from Rick Dyke at Five Star Ford, I always have a great experience and get top notch service here. I won't ever go anywhere else, From the inventory, salesman, Finance people to Service they always treat me with respect and seem happy to have my business. More
No Pressure Approach The low pressure approach by our salesman, John, made this our best car buying experience. Good selection of different models and worked with us to g The low pressure approach by our salesman, John, made this our best car buying experience. Good selection of different models and worked with us to get both of our car needs taken care of. More