
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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John Hillsingers excellent customer service! John took us on several different test drives with no hesitation and was very knowledgeable of each vehicle, when it came down to talk numbers he had John took us on several different test drives with no hesitation and was very knowledgeable of each vehicle, when it came down to talk numbers he had no problem figuring the monthly payment for each vehicle I was interested in so I could see exactly what I was getting my self into. Once it was all said and signed John continued to show us excellent customer service even though we were waiting on the finance and it was after the time he was supposed to be off. It was truly surprising that even though I came in to look at a used vehicle that ended up being to far out of my price range, John was able to show and negotiate on a new vehicle with no hesitation. I appreciate his expertise at his craft, and will definitely return in the future. Thanks John! More
Very competent staff with no pressure We recently purchased two autos from 5 Star Ford in NRH. Our sales person was Jason Howell. Our Finance person was Tut Edwards. First Jason was an exc We recently purchased two autos from 5 Star Ford in NRH. Our sales person was Jason Howell. Our Finance person was Tut Edwards. First Jason was an excellent sales person, helping us figure out what we needed in an auto without pressuring us to purchase any specific model. He provided solid information on each car we talked about and looked out so we could make up our mind. He is highly recommended to anyone looking for an auto. Tut Edwards worked with us on the finance side of things and came up with a good plan, reasonable rates and efficient process. We certainly can recommend him to anyone who needs help with financing. Being older folks our credit is more established so it more of a tuning to get us the best deals possible. He was professional, courteous and efficient. I don't think you can ask for more. He is an asset to 5 Star Ford. More
Car Purchase Rick Dike went beyond in helping us get the right car to fit our needs. We spoke to him about our needs for now and for the future. He offered sugge Rick Dike went beyond in helping us get the right car to fit our needs. We spoke to him about our needs for now and for the future. He offered suggestions but never forced or pushed any one vehicle on us. We have purchased other vehicles from Rick over the past few years. His approach to us that first time is still the same these many years later. He goes the extra mile. He is all about taking care of the customer. Joe Vasquez assisted us in the financing of our new vehicle. He stated clearly what we were doing. This part of buying a car is usual so long and disheartening. But I can say that Five Star Ford has this part down. Joe was exceptional. Daniel Trauth assisted us in getting all the "bells and whistles" setup on the new car. He connected the cell phone, explained in detail the dashboard and the steering wheel and all the features at fingertips. Excellent customer service. Though no contact was made at the time of this purchase, Michael Fitch is our "go to" service rep. He will be there for future servicing. More
New car purchase I recently bought a new car for my daughter. Crystal helped us through the whole princess and made our car buying experience very easy. I would highly I recently bought a new car for my daughter. Crystal helped us through the whole princess and made our car buying experience very easy. I would highly recommend this dealership. More
Alfred El-Darazi and Joe Vazquez , excellant Just outstanding , excellent product knowledge , excellent treatment , excellent attention to details . Road test , very friendly very clean very hel Just outstanding , excellent product knowledge , excellent treatment , excellent attention to details . Road test , very friendly very clean very helpful and a pleasure to work a great deal . More
Great Alfred was great made me and my family very comfortable made sure I was happy with my selection of vehicle.so was David in finance. Would recommend 5s Alfred was great made me and my family very comfortable made sure I was happy with my selection of vehicle.so was David in finance. Would recommend 5starford and actually already have. Thanks for the great experience. More
Best car buying experience ever! Salesman Josh Thomas and Finance Manager Tut Edwards made this the best new car buying experience I've ever had! Josh worked with me on the price and Salesman Josh Thomas and Finance Manager Tut Edwards made this the best new car buying experience I've ever had! Josh worked with me on the price and Tut made the finance and paperwork pretty easy. All in all, this was the quickest and easiest car deal I've ever had. More

Experience John was very nice and forth coming. Went out of his way to check and see if I could get a truck since I mentioned it. We only came to upgrade the fu John was very nice and forth coming. Went out of his way to check and see if I could get a truck since I mentioned it. We only came to upgrade the fusion on my wife’s car and while we were waiting for finance he came and told me the deals they had going on for trucks. More
New car purchase buying process was great with Casey Russell who handled things all the way . Can not say as much for courtesy in financial department. Overall great buying process was great with Casey Russell who handled things all the way . Can not say as much for courtesy in financial department. Overall great dealership . More
Crystal was considerate, patient, and respecful. We reviewed Yelp for several Ford Dealerships in our area. Five Star Ford had the most positive reviews which influenced our decision to choose you. We reviewed Yelp for several Ford Dealerships in our area. Five Star Ford had the most positive reviews which influenced our decision to choose you. More