Five Star Ford

Great Vehice and Customer Service We just bought our 2nd new Escape in the last 20 months. Crystal and John made the buying process relaxing and enjoyable. We received just what we wan We just bought our 2nd new Escape in the last 20 months. Crystal and John made the buying process relaxing and enjoyable. We received just what we wanted. Every interaction we had with the staff was pleasant. Highly recommend this dealership and the Escape. Don and Melissa B More

Great servic e all around Alfred El-Derazi really help me out with my purchase i will highly recommend him, thank you Mr. El-Derazi for all your great help. e all around Alfred El-Derazi really help me out with my purchase i will highly recommend him, thank you Mr. El-Derazi for all your great help. More

Best experience ever with Jason howell 5 star Ford in north Richland hills tx.Best dealership ever.Jason went above and beyond for my wife and I.Jason met all our needs plus some. The most 5 star Ford in north Richland hills tx.Best dealership ever.Jason went above and beyond for my wife and I.Jason met all our needs plus some. The most friendliest people ever. Been to Chevy and dodge dealerships, nothing like 5 star ford! More

professionalism everyone was very eager to get us in the suv that we wanted.... very please with everyone esp Jason. we highly recommend 5 star and Jason to everyone. everyone was very eager to get us in the suv that we wanted.... very please with everyone esp Jason. we highly recommend 5 star and Jason to everyone. we will never go anywhere else. More

Alfred El-Darazi Mr El-Darazi was so helpful and kind. He listened to what I was wanting in a truck. He ensured that every aspect of my purchase was taken care of quic Mr El-Darazi was so helpful and kind. He listened to what I was wanting in a truck. He ensured that every aspect of my purchase was taken care of quickly. The whole process from beginning to end was the best experience I have had at a dealership. If you want to buy a new/used car or truck, go see Alfred! More

Return Customer I just purchased a vehicle from 5star ford. I called Jason Friday evening at about 6 from a restruant I was having dinner at and asked about a vehicle I just purchased a vehicle from 5star ford. I called Jason Friday evening at about 6 from a restruant I was having dinner at and asked about a vehicle, he said he usually gets off at 6 but he would stay if I wanted to come out to see the vehicle. I did and he waited for me, ( I was going out of town Monday for a couple of weeks and was too busy to go out to buy a vehicle Saturday and the big rebates were ending Monday ). When I got to the dealership he had pulled the vehicle I was interested in up front. We drove it and made a deal that night. Jason and 5 star are my goto salesperson and dealership when I need a new vehicle. I keep returning to Jason and 5 star because I get treated fairly and they go out of their way to help me by doing things like staying late to accommodate me. I just purchased my 5th vehicle from them. The service center is also great. More

Awesome service Excellent service .Fast ,accurate ,friendly . overall great experience thanks to Tut Edwards & Rick Dike . I definitely recommend this place i’ve Excellent service .Fast ,accurate ,friendly . overall great experience thanks to Tut Edwards & Rick Dike . I definitely recommend this place i’ve got the best deal These people means business More

Good experience with Five Star Ford From numerous internet inquiries about different trucks and different options, John Hilsinger and Five Star Ford, provided me with the information I n From numerous internet inquiries about different trucks and different options, John Hilsinger and Five Star Ford, provided me with the information I needed to make a decision. Very pleasant experience with these folks. More

Oh my goodness--what a pleasant buying experience! What a refreshing, positive car-buying experience with 5 Star Ford in North Richland Hills! I had just had a terrible experience with the "largest What a refreshing, positive car-buying experience with 5 Star Ford in North Richland Hills! I had just had a terrible experience with the "largest volume Chevy dealer in Dallas" and walked out of that dealership when they refused to honor the price on their web site (which was also the discount that they had painted on the window of the car). While in the parking lot of that dealership, I called 5 Star Ford and spoke with William May. William was very friendly and professional. The Ford Fiesta advertised on the 5 Star Ford website was no longer available (was in the process of being sold), but 5 Star Ford offered another comparably equipped car for the same price. We drove down 820 as fast as we could. The sales process could not have gone smoother. They honored the price they made on the phone; they didn't try any hard sales tactics; no shifty attempts at upselling. Everything was above board and professional. Finance was straightforward and lasted just a few minutes. I had arranged outside financing and they were good with that. Again, no shifty processes. This was truly the most positive car buying experience I have ever had. More

Outstanding.Experience. My initial anxiety walking into a car dealership subsided as we sat down with Eddie Laguana. He listened to our requests, reviewed our initial resear My initial anxiety walking into a car dealership subsided as we sat down with Eddie Laguana. He listened to our requests, reviewed our initial research, and immediately produced the vehicles we wanted to see. He did not try to change our minds on our choice. It was incredibly hot outside and he made sure the vehicles were brought to us at the front door with the air conditioner running. He quickly explained the features of the car and answered every question we had as we took a test drive. We purchased the vehicle, he filled out the paperwork quickly, had the car cleaned and we were on our way. Thank you, Eddie. More