Back

Five Star Ford

North Richland Hills, TX

4.9
8,584 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,584 reviews

June 28, 2019

Absolutely Amazing My family has been buying cars from here for as long as I can remember and our experience is always the same: top notch customer service. This was my More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2019

My experience Mr. Albert was so nice. He went out of his way to get me a car. He was fun and funny on the test drive. He made the experience very positive, ans he w More

by My new car.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
June 26, 2019

Alfred El-Darazi - Great man Now on my third vehicle purchased at Five Star, I have made sure to see Alfred El-Darazi when purchasing. He makes the process so easy. Thank Five Sta More

by F-150 Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
June 26, 2019

Marisa Thompson is Fantastic!! I simply sent Marisa the details of the truck I was looking for. Since some of my choices are outdated (manual windows and locks) she worked tirelessl More

by John Donnelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
June 25, 2019

Great experience Marisa was very helpful by finding time in her schedule to squeeze me to getting me a car I wanted within my budget. Easy process. More

by mandamccoy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
June 23, 2019

Loving our new Bullitt! Went back to 5StarFord as I had a great experience when purchasing my F250 a few years ago. Worked with Joe again on this purchase of a Bullitt. Gre More

by Bullitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ferrantelli
June 20, 2019

Easy car buying experience Our experience buying from this dealership couldn’t have been easier. We found a car we liked, took a drive and made the purchase. The entire experien More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2019

Above and beyond Jim Fairweather from 5 Star Ford went above and beyond to help get me into a vehicle. Vehicle 1 lost a cylinder after 8 days and less than 500 miles. More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Fairweather
June 18, 2019

Great Experience First time buying from this dealership and it went well! John, my salesman, was sincere and genuine. He worked the best deal for me! Didn’t feel like More

by Stoph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2019

Pleasant Experience From our salesperson, Jerry Chenausky, to finalizing the financing with Tut, it was a pleasant experience. I would recommend this dealership to my fri More

by prettymarysunshn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Chenausky
...
190
...