Five Star Ford

Great customer service My family has bought several cars from 5 star ford. Sam Limo has been not only the ultimate professional but warm and friendly I would recommend him My family has bought several cars from 5 star ford. Sam Limo has been not only the ultimate professional but warm and friendly I would recommend him and the dealership to anyone looking to buy a vehicle Thank you Sam Limo More

Quick and Eady I was coming in from out of town to buy a car and my salesman, John, was fantastic about working with me ahead of time to get everything done we could I was coming in from out of town to buy a car and my salesman, John, was fantastic about working with me ahead of time to get everything done we could. When I got there, he showed me the car we had picked out and it was perfect! Then I went through the finance process which was incredibly easy and painless. They went through all their options with me and helped me pick was the best deal for me. There was no pressure to get any packages that I didn't want. Really was a great experience from start to finish. More

Great Second Effort After a poor start and misunderstanding with another salesman, Diron Lintz took over and negotiated a good deal for all parties. Diron was soft sp After a poor start and misunderstanding with another salesman, Diron Lintz took over and negotiated a good deal for all parties. Diron was soft spoken and pleasant, knowledgeable and genuine. My experience could not have been better. The kind of experience that makes customers the best kind; return customers. I must say I had moved on and decided against the dealer when an internet manager (Reagan) called me. Her professional assurance was what brought me back and Diron closed the deal. My thanks to both. More

Diron is the absolute best.! Diron took the time to explain everything. He got the deal we initially asked for. It could not have gone better. We are past Ford purchasers and ha Diron took the time to explain everything. He got the deal we initially asked for. It could not have gone better. We are past Ford purchasers and have known Diron for years. His demeanor never changes. He will do anything he can to satisfy you. It is like talking to a buddy, instead of any "Pushy Salesman". He lays it all out and then you decide. For the best Ford experience, Diron Lintz is the man in the know. I would highly recommend you deal with him at Five Star Ford, North Richland Hills! More

John is awesome!! John Hilsinger was amazing! We had been wanting a bigger vehicle for alittle bit now, I emailed John and boom, he got us acouple different option. We John Hilsinger was amazing! We had been wanting a bigger vehicle for alittle bit now, I emailed John and boom, he got us acouple different option. We made a decision and with the help of MM Ross and Tut Edwards we were able to drive off with a 2019 Ford Explorer!! Thanks again!! We appreciate it!! More

Loyal Customer I'd like to thank David Deger, Lee Clanton (tracking down the car so I could see it) and Jack Geier for the amazing job they did to get me into my new I'd like to thank David Deger, Lee Clanton (tracking down the car so I could see it) and Jack Geier for the amazing job they did to get me into my new Mustang! I've bought several cars from David and he always goes above and beyond to make sure I get what I want. (It's a challenge, believe me). I'll definitely be back when I'm ready for a new one. More

Great new car purchase experience all around First off I'd like to say I will definitely trust this dealership and my salesman Joe Ferrantelli for all of my businesses future purchases. They made First off I'd like to say I will definitely trust this dealership and my salesman Joe Ferrantelli for all of my businesses future purchases. They made sure to get me the lowest price on my new truck with all of the features I wanted! Originally they didn't have the color and options I was looking for on site but they quickly had one brought in for me and gave me the best price I could find throughout all of the Texas dealerships I could find online rather than just try to sell me on something they already had in stock. Great customer service all around!! More

Casey was awesom We came to Five star Ford after going to Chevy down the street and being highly disappointed. We’ve always been Chevy owners so going to Ford was a li We came to Five star Ford after going to Chevy down the street and being highly disappointed. We’ve always been Chevy owners so going to Ford was a little extreme for us, but from the second we walked in at 8pm on a Saturday night Casey took great care of us. He did not make us feel rushed even though it was freezing outside and it was Late and I’m sure he wanted to get home. He found us exactly what we were looking for, and for a great price. We felt that he was fair an honest from the get go. There were no hidden fees and the numbers we were given stayed the same throughout the entire process, which NEVER happened at chevy. We’ve always known our payments would end up being at least 100$ more than the number settle on with the salesman. That was not the case with Ford. Casey made sure we got all of the things we needed in a truck, without having to settle. He has reached out multiple times since we signed the papers to help answer questions and set up some after market services for us. He has answered every question I have had since we purchased our truck, quickly and carefully. I could not have asked for a better experience. Sam in aftermarket and our finance guy were equally as helpful. I highly recommend this dealership to anyone who wants to be treated like a person instead of a commission check. More

An excellent experience in purchasing a new vehicle. This was my second Ford vehicle to purchase from this dealership. Purchased my 2014 F-150 a few years ago. My experience now was the same as then. This was my second Ford vehicle to purchase from this dealership. Purchased my 2014 F-150 a few years ago. My experience now was the same as then. Everything was easily handled in a reasonable amount of time. My internet sales person, Jason Howell, was very helpful. My wife and I had already selected a potential vehicle from the internet. Jason showed us examples of the Ford Escape and Edge, then had the Ford Escape Titanium I had selected brought up from off-site parking. We decided on that vehicle and quickly agreed on a price. When we went back to pick up the vehicle, John Little took a couple of hours out of his day to walk us through the "technical" aspects of the vehicle, including the Sync system, the parking assist and other safety systems. All-in-all very good experience which we have come to expect from Five Star Ford, North Richland Hills. More

Great experience from start to finish Our salesperson was Alfred El-Darazi. He was very courteous and knowledgeable about the 2019 Explorer we were looking at. We got the deal we wanted on Our salesperson was Alfred El-Darazi. He was very courteous and knowledgeable about the 2019 Explorer we were looking at. We got the deal we wanted on this great vehicle. Would definitely shop with them again. Bubba in the finance dept was good, too. He told us of the extras we could purchase but did not pressure when we let him know we weren’t interested. More