Back

Five Star Ford

North Richland Hills, TX

4.9
8,762 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,762 reviews

July 30, 2018

Great customer service. Making Raving fans. Have had my vehicle serviced there for years but was first time buying from them. Rick Dick from the start made it a very enjoyable experience. No pre More

by DCMBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah from Internet Sales Assistant
July 30, 2018

Great experience I went to five star looking for a new vehicle thinking I was really just Window shopping, single mom of 3 doesn’t leave a whole lot of budget room...s More

by Ttatum10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2018

Quick and exactly what we were looking for!! John Hilsinger was awesome!! He went above and beyond to help find the perfect escape for us!! John was very friendly and very knowledgeable on everyt More

by B0826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
July 29, 2018

Awesome Experience I recommend this dealership and it’s staff hands down. I went in looking to trade, they had what I wanted , and in the color I wanted. It was absolute More

by Brandon88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Reggio, Siva David "MIT" Christos
July 28, 2018

Such a great experience! Everyone at this dealership was kind, friendly, and really worked hard to make the car buying experience an easy and enjoyable one. I can’t say enough More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Blackwell, Nathan Blackwell
July 28, 2018

Purchase a pre owned vehicle Crystal did an amazing job. I will be back in the future. She was very friendly and a positive professional. The dealership was very clean. Thank you More

by Swhitmore25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
July 28, 2018

Great Service! Alfred took care of everything and made the process really easy. This dealership and even the finance department gentleman everything super simple! Ov More

by Rebeca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2018

Extremely professional and courteous They listened to my needs and lead me in the right direction. It was an easy process and no wasted time. They Didn't try to sale me more than I wanted More

by Pete8259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
July 28, 2018

Easy! Jesus made the whole process so easy and smooth! He worked all the numbers before we came in and just had to sign on the dotted lines. He was incredib More

by TaylorCarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Valles
July 28, 2018

Excellent experience I have never owned a Ford until today. After the service I received and the amount of work done on my behalf, I will be a customer of Five Star Ford More

by F350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
283
...