
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service Simply, Outstanding!. This has been a 4-5 week process at other dealers. I have heard everything from the good to the bad on how, when, and why to by Simply, Outstanding!. This has been a 4-5 week process at other dealers. I have heard everything from the good to the bad on how, when, and why to by a truck. I even was lied to and pressured to buy at other dealers. With all that said, it really was not a enjoyable experience. You know how you feel when buying a new home?. Nice new clothes?. Even that first day of vacation at the airport bags packed and ready to leave all those troubles behind and the beach air is already on your mind. Well 5 Star ford of Fort Worth gave me those feelings. NO lies, NO deception, NO pressure. John Hilsinger has made me a repeat customer for our upcoming daughters vehicle needs. No more pressure than getting your loved ones into a safe affordable car. 5 Star Ford of Fort Worth and John Hilsinger : Absolute pleasure!!. More
BEST Service My husband and I have purchased 7 vehicles from 5 Star Ford over the last 17 years and the last 4 have all been from Alfred El-Darazi. He is number o My husband and I have purchased 7 vehicles from 5 Star Ford over the last 17 years and the last 4 have all been from Alfred El-Darazi. He is number one at customer service and always makes you feel special. Jeff Crabtree is also a wonderful person to work with. We purchased one car from him before he became a manager. I will not go anywhere else to buy a Ford. More
Outstanding experience Buying a car from 5 Star Ford and Alfred El-darazi the salesman is not only efficient but fun and informative. Any car dealer wanting to improve thei Buying a car from 5 Star Ford and Alfred El-darazi the salesman is not only efficient but fun and informative. Any car dealer wanting to improve their dealership should visit 5 Star Ford. They are a classie outfit and it is obvious customer service is a priority. More
awesime 5 Star Dealership This is our second Ford Edge to purchase at 5 Star Ford!! Jim Fairweather is a very caring and honest salesman. He always goes above and beyond. Sha This is our second Ford Edge to purchase at 5 Star Ford!! Jim Fairweather is a very caring and honest salesman. He always goes above and beyond. Shawn is awesome and the sales manager. Tutt Edwards in finance was awesome and very professional. We can’t say enough about the integrity and customer service at 5 Star!! A christian dealership who cares about their customers. We highly recommend purchasing your next vehicle at Five Star Ford North Richland Hills!!! Gene & Ginger Krieg More
Vehicles for Concrete Company El Cala Construction, LLC. Jeff deserves a 10 star. Thanks to Jeff we have continued to do business with Five Star Ford located in 6618 NE Loop 820 North Richland Hill, TX 761 Jeff deserves a 10 star. Thanks to Jeff we have continued to do business with Five Star Ford located in 6618 NE Loop 820 North Richland Hill, TX 76180. We appreciate Jeff helping our construction company select the best work trucks for our employees. El Cala Construction, LLC. has purchased 2 Ford F250 year 2013; 1 Ford F250 year 2010; and 1 Ford F450 year 2017. Total of four vehicles all thanks to Jeff Smith's help. He has made every single purchase as easy as possible. He is attentive; respectful and understanding with our needs. We will continue to do business with Jeff Smith for all our future purchases. Thank you Jose Manuel Salas & Gaudencio Salas. More
Can buying a car be fun? My husband an I went in to buy a new truck an we were treated with great respect. All our questions were answered an we were well taken care of. My husband an I went in to buy a new truck an we were treated with great respect. All our questions were answered an we were well taken care of. More
Good attentive dealership I chose Five Star Ford because they quoted me the lowest price of several dealers in the DFW area. I was able to get a fair deal on my trade-in and t I chose Five Star Ford because they quoted me the lowest price of several dealers in the DFW area. I was able to get a fair deal on my trade-in and the price was reasonable. My salesperson, Danny Trauth, did a great job getting all the vehicles I wanted to test-drive ready for me when I arrived. He answered all my questions and did a good job showing me the features of the truck. I was able to get in afterwards for window tinting and a bedliner that I didn't want to finance with the purchase. They also put on a class for using the SYNC 3 radio/navigation system. That was very beneficial. More
Car Crash Worry I had my first every car crash while I was driving and totaled our car. I called Doreen the next day to tell her and see what we would be able to do a I had my first every car crash while I was driving and totaled our car. I called Doreen the next day to tell her and see what we would be able to do about a new car. She saw us through the whole ordeal of dealing with insurance and tow companies. I was frustrated to my wits end and she helped me every step of the way. Within a week she had us not only in a new car but a better one. I plan on getting all of our future vehicles from Doreen. Thank you Doreen Bainbridge and David Welch who took such excellent care of us in a difficult time. Truly you are wonderful people and gifted at what you do. I look forward to bringing my children to you when they are ready to buy their first cars. M Adair More
I will ALWAYS Buy 5-Star!! Brieanna Lopez is a valuable employee at 5-Star Ford in North Richland Hills! Not only is she a great sales person, she is very knowledgeable about Brieanna Lopez is a valuable employee at 5-Star Ford in North Richland Hills! Not only is she a great sales person, she is very knowledgeable about the vehicles. She is also extremely courteous!! I have really enjoyed working with her! I have LOVED all three of my vehicles I purchased and wouldn’t recommend any other dealer in the metroplex. Also, Will in Finance helped me get out quickly and did a great job working with my trade and extended warranty! I’m STILL one loyal, happy customer! More
Great purchasing experience We have been Ford customers for years. After moving to the DFW area a few years ago, we had trouble finding that friendly, family dealer that we were We have been Ford customers for years. After moving to the DFW area a few years ago, we had trouble finding that friendly, family dealer that we were looking for. We found the perfect fit for us at 5 Star ford on 3/17/18. We were greeted immediately by Hector Cojulun. We explained to Hector what we were looking for, and he patiently walked us through our decision process, including two test drives. We felt comfortable and relaxed to make our decision at our pace. After deciding on our new vehicle, we were professionally led through the finance options until we settled on one. We spent several hours with Hector, which was perfect. It allowed us to make informed decisions with no pressure. We were introduced to several people at 5 star who are instrumental in the after purchase experience. Everyone there was very gracious, polite, and welcoming. We can honestly say that we have found the dealership that we have been looking for during our seven years in the Metroplex. Thank you 5 Star Ford for making our latest vehicle experience a pleasant experience! More