Five Star Ford

Perfect I have bought two vehicles from Five Star Ford bot with Mr. Juan Hernandez. Everyone is helpful and friendly. I truly believe that this is the best pl I have bought two vehicles from Five Star Ford bot with Mr. Juan Hernandez. Everyone is helpful and friendly. I truly believe that this is the best place to buy your new car. It's simple and they don't pressure you to buy something you don't want. The best part is that even people with ITIN number can purchase a vehicle with no problem. Thank you Mr. Hernandez for all your help and patience with our kids! More

Great salesman True to his word, Ken Mclemore listened to me and found us the prefect car. In less then an hour I had it picked out and the paperwork done. This wa True to his word, Ken Mclemore listened to me and found us the prefect car. In less then an hour I had it picked out and the paperwork done. This was the second car we purchased from him at FiveStarFord on NRH and I’m sure we will see him again for our third when the time comes. More

Customer for life. I highly recommend 5 Star Ford. The overall experience has been amazing but Carlos.Hernandez especially has just above and beyond our expectations. We I highly recommend 5 Star Ford. The overall experience has been amazing but Carlos.Hernandez especially has just above and beyond our expectations. We treats us like family and makes the experience great and hassle free. I always tell my 2boys that have just started driving and work for the same company I do so will get that discount to not waste their time going anywhere else. Text or call Carlos and let him know what ur looking for and he will find it and make sure and get them the best deal. My family has Mr.Hernandez cell phone and we know he's busy but we text him probably more than we need to but he always text or call back right away depends on the importance of the situation and always has the answers to any we needed help on and when we apologize for being a pain he always tells us y'all are family that's what I'm here for. Carlos always makes sure we get taken care of thru the years and we will never walk into another dealership again becuz of Carlos. We have purchased new and used vehicles from Carlos.Hernandez More

Great Dealership Salesman listened to everything we said, helped us to find a car at another dealership and had it transferred to here. Worked with us to make our deal Salesman listened to everything we said, helped us to find a car at another dealership and had it transferred to here. Worked with us to make our deal come true, when no other dealership even mentioned finding what we wanted elsewhere and having it transferred. I never experienced as easy , clean, happy a car buying experience in the 60 years of buying cars. Even the finance man was a happy, interesting person I was glad to meet...Incredable! More

dealer rating I have been dealing with Five Star Ford for about 20 years and with the same salesman for about 15. This just shows the loyalty that he has and that I I have been dealing with Five Star Ford for about 20 years and with the same salesman for about 15. This just shows the loyalty that he has and that I have in the people that work there. Places that have turnover every two or three months I have no confidence in. More

Great Buying Experience Carlos was great to work with and we would highly recommend him to anyone. Transaction was very easy, we found the car we wanted and drove in from o Carlos was great to work with and we would highly recommend him to anyone. Transaction was very easy, we found the car we wanted and drove in from out of town to purchase it. Mary in finance was also very helpful and easy to work with. More

Best truck buying experience ever! Lee Clanton was very helpful in explaining what all the numbers meant and the manufacturer/dealer discounts meant. He was very courteous and was reall Lee Clanton was very helpful in explaining what all the numbers meant and the manufacturer/dealer discounts meant. He was very courteous and was really concerned for me to have the best experience possible. I would recommend Lee and the rest of the 5 Star Ford employees to everyone. Oh yea - they also beat any offers I had for 2018 F150 by $3000! More

Experience so good that we came back Nathan was great to work with. He is a quality person that comes through in his the way the he relates to his customers. We had purchased a car from h Nathan was great to work with. He is a quality person that comes through in his the way the he relates to his customers. We had purchased a car from him a few months ago. When my truck was unexpectedly totaled we immidiately thought about going back to Nathan. He was always very pleasant, never pushy and did his best to make sure our needs were met. He was conscious of the time it takes to go through the process and tried to expidite things when he could. I strongly recommend Nathan as a sales person. More

Nice and honest service Good communication via email saves me a lot of time before visiting the dealership. And everything was done very quickly with the honest dealer. They Good communication via email saves me a lot of time before visiting the dealership. And everything was done very quickly with the honest dealer. They offer me the price just as was set via email(not like some other dealers that required me to visit their dealership and offer me a ridiculous price and tried to fool me). In all, it's an excellent experience to buy my new Ford focus 2018 and thanks to Carlton, he is a very good dealer! More

Successful quest of my Fusion Hybrid I had a great experience with the Five Star Ford Crew and particularly with William May who help me in finding the Fusion Hybrid that I was looking fo I had a great experience with the Five Star Ford Crew and particularly with William May who help me in finding the Fusion Hybrid that I was looking for. The process was quick, smooth, and successful. More