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Five Star Ford

North Richland Hills, TX

4.9
8,596 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,596 reviews

December 21, 2017

Why I keep coming back I purchased my first new truck in 1999 from 5 Star Ford. I have purchased 5 other trucks since that first purchase. I started with Kelly Blackwell a More

by pholler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Blackwell, Nathan Blackwell
December 20, 2017

Wonderful Experience every time! This is my second purchase from 5 star and Rick and they do not let you down! By far the best experience from sales to service! I’ll be back! I’ll sen More

by Escape2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2017

Great relationship Thank you for a great experience and your continued counsel on the best option for my family. I truly appreciate all your insights into matching our n More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2017

Great deal, great car! This is the fourth Ford I have purchased and each experience has been flawless. Very professional salesmen who are subject matter experts. So grateful More

by Ford Fusion Fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
December 20, 2017

Vehicle traded for Hector spent a lot of time making sure I received the vehicle I wanted at a price (payments) I could afford. He is a great salesman and looked after More

by Meek, Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Owens
December 20, 2017

Great purchase experience Very friendly staff and really love the atmosphere here. Melvin and Tut explained the process and paperwork in a detailed manner and they are really h More

by Ivan Wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2017

Great Service Was really pleased with the deal that was done. Will definitely come back to visit John. Made the visit worth while. Thank you all involved. More

by Buckman1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
December 18, 2017

New Auto Purchase Experience I had a very pleasant, stress free experience dealing with Five Star Ford's Jeff Smith. Everyone was very pleasant and answered all of my questions. More

by murphye1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
December 18, 2017

Very helpful, informative and easy - 2018 F150 XLT This is the 4th F150 in 3 years I have bought from the dealer and each time, found the experience easy, straight forward and worth my time. From sales More

by surtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Orregio, Crystal Sanders
December 18, 2017

Awesome experience Jim made the car buying experience very enjoyable. He was laid back and not pushy. I would buy another car from him. The staff was very easy to work More

by Suggfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fairweather, Siva David "MIT" Christos
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