Five Star Ford

Always a great experience! - Delia Justin always finds exactly what I'm looking for and makes the car shopping experience an easy and speedy one. He is quick to respond and answer any q Justin always finds exactly what I'm looking for and makes the car shopping experience an easy and speedy one. He is quick to respond and answer any questions I have. More

Great Experience Our experience with 5 Star ford and salesman John Hilsinger was amazing!! We were able to get everything done over the phone so all I had to do was co Our experience with 5 Star ford and salesman John Hilsinger was amazing!! We were able to get everything done over the phone so all I had to do was come in and sign the paperwork. That was a huge help to me and my husband since we have two kids. They were able to meet our needs and wants to get the deal done and make our car buying experience a breeze. I would recommend the dealership and John to anyone. Very happy with our purchase and experience. More

The Very Best of The Best of The Best I woke up at 7:00 am to start my day test driving and comparing new vehicles that would ultimately replace my 13 year old, well worn mini cooper. I v I woke up at 7:00 am to start my day test driving and comparing new vehicles that would ultimately replace my 13 year old, well worn mini cooper. I visited some other dealerships that day and walked away with a sub par feeling, and after some offers only a "meh...maybe Ill come back". Then.... fate led me to visit Five Star Ford in Richland Hills. My day took a full 180 as I entered an oasis of Ford dealership awesomeness. I was helped as soon as I walked up to the one vehicle I had researched online and was interested in. Alfred El-Darazi was my Sales rep for the day and he did an outstanding, above and beyond, and memorable job of helping answer every single one of my questions and informing me about all the features I asked about as well as those I had yet to learn. He did not just want to sell me that truck for numbers, he wanted me to be absolutely happy with buying that truck. Once the decision was made I next was introduced to Elbert (Tut) Edwards. It might be unfair to say, but all I can say is if you do not get Tut as your Finance rep, you are missing out on and enjoyable and knowledgeable individual. He explained everything concisely and answered every single one of my questions. He even made signing up for car payments for the next 6 years enjoyable! if that is even possible. All in all, Five Star Ford and all of its employees are top notch, and by far the very best compared to every place I visited in the DFW area. They are friendly, knowledgeable, extremely helpful, and again friendly, and want to make your experience there the best possible. I will be bringing my girlfriend here as well as all family members for all future purchases because there is absolutely no reason to go anywhere else. More

Five Star for is a stellar car Purschasing experience!!! We are extremely satisfied with the car purchase from Five Star Ford. Considering the fact that we were from out of town and required a vehicle a We are extremely satisfied with the car purchase from Five Star Ford. Considering the fact that we were from out of town and required a vehicle after tropical storm Harvey. The salesman " Bob Nemri ensured that we would be taken care of when we arrived and he sure honored his words and for that we are very pleased. We would recommend Bob Nemri for anyone looking to purchase a vehicle due to his and David Hill's attention to detail and attention to our customer needs and expectations, Thanks Five Star Ford and thanks so much Bob Nemri and David Hill for making this the best car purchase experience we have ever encountered. More

Best Car Buying Experience I have ever had This was the best car buying experience that I have ever had! Joshua the general manager and Rick Dike were very great at helping me find the right ca This was the best car buying experience that I have ever had! Joshua the general manager and Rick Dike were very great at helping me find the right car for me! I ended up getting a 2017 White Ford Edge and they were very good salespeople. More

Great Service As Always The team at Five Star Ford has always been fantastic to our family. This is the fourth vehicle we have purchased there over the years. Even though we The team at Five Star Ford has always been fantastic to our family. This is the fourth vehicle we have purchased there over the years. Even though we live in Dallas, we make the trip to Five Star because of how well they take care of us. They treat you like a human, and are always honest and upfront about everything. More

Outstanding Sales/Finance First time at Five Star Ford but certainly not the last. We were very impressed with Colton Atkins in sales. Patient, and knowledgeable in the vehicle First time at Five Star Ford but certainly not the last. We were very impressed with Colton Atkins in sales. Patient, and knowledgeable in the vehicle we were interested in. If you're looking a new or pre owened vehicle, stop in and see Colton! Oh and don't miss a chance at meeting Tut Edwards in finance for the "Tutman Experience" Thank Five Star Ford. The Celis family More

Great service It was a great experience. Love me new car. Great people, very welcoming. They have a great selection of cars. Did not take long at all. It was a great experience. Love me new car. Great people, very welcoming. They have a great selection of cars. Did not take long at all. More

Doreen Bainbridge My New Hero I walked in to Five Star Ford, just to ask a few questions about my options for ending my lease. Because of Doreen Bainbridge, I ultimately drove off I walked in to Five Star Ford, just to ask a few questions about my options for ending my lease. Because of Doreen Bainbridge, I ultimately drove off the lot with the car of my dreams! She took the time to get to know me, and really heard what I was saying, all in an effort to get me into the right car, and the right financial situation for my future. She turned, what could have been a negative process, into an amazing experience and one which I have already shared with friends and family. I honestly feel like I gained a friend in Doreen and will probably have to make up excuses now just to go visit and chat with her at Five Star! Thank you so much for everything Doreen! More

Great Job My wife and I had found and bought a pickup that we wanted at our local dealer. They just needed to pick it up at the rail yard in Mesquite and we sho My wife and I had found and bought a pickup that we wanted at our local dealer. They just needed to pick it up at the rail yard in Mesquite and we should have it in 3 days. After 7 days, we still did not have our pickup and they could not give an estimate when it would be at their lot, so I told them where to put their pickup. We looked on the internet and found another pickup that matched exactly what we were looking for at 5 Star Ford (which our dealer said they had done, and there were no other trucks available in TX). We were going to take my father-in-law to the airport and would be in DFW anyway so I called to see if we could get the pickup before we had to get to the airport. Right before we left the house, I talked to David and explained our problem with our dealer and the time limit due to the airport. It took 2 hours to get the the dealership, when we got there David had the pickup waiting for us to test drive and the paperwork ready to sign. An hour later, after a really quick visit with Joe, we were headed to the airport in our new pickup. I really appreciated how fast they got us in and out, and we will be back for all our future vehicle purchases. More