Back

Five Star Ford

North Richland Hills, TX

4.9
8,609 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,609 reviews

August 04, 2017

Will be back for my next purchase for sure Went to four other ford dealerships and left all four of them due to push sales tactics. Finally found Five Star Ford in NRH and met Colton Atkins wh More

by WolfRidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Atkins
August 04, 2017

Pretty Salesman wasn't pushy like at most dealerships. Was my first truck buying experience and the guys walked me along nice and easy to get me in the best More

by bhampton71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Atkins
August 04, 2017

Professional and understood my needs I don't purchase a lot of cars but Rick, Lee and Tut were a pleasure to deal with. They understood our specific needs and worked to ensure that each More

by Ump#40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2017

Great repair service!! My service provider, Ms. Peal, got my repairs done quickly. I needed a turn signal replaced and was told the department that does that type of repair More

by mbcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
August 03, 2017

Best car purchase experience EVER Went looking for a used car for my wife and found a 2015 Ford Explorer for my wife at Five Star Ford. Easy to deal with, great experience Overall More

by Keith C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
August 03, 2017

Friendly but time consuming. Friendly but time consuming for the service i needed, which was to have a key made and programmed. I was recognized and greeted before I even made the More

by Olayer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maurice
August 03, 2017

A special relationship I've worked with Marisa in either buying or leasing cars for over 10 years. Members of my family have also leased cars from her. I met Marisa in 2006 More

by grl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2017

Great car buying experience Nathan Blackwell and all the staff at 5 Star Ford were great. It was a great experience. We'll be back and so will our friends. More

by Bcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Blackwell, Nathan Blackwell
August 03, 2017

Great experience We had a great experience at Five Star Ford. Everyone was so nice and accommodating. It is usually stressful to buy a new car but Alfred made us feel More

by Tasha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2017

Best Dealership Experience in 40 Years I've never been one to take my vehicles to the dealer for service because they are always booked and very expensive. Twice in the last year, I have ne More

by Ryan A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karena Favela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Williams
...
355
...