
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Will be back for my next purchase for sure Went to four other ford dealerships and left all four of them due to push sales tactics. Finally found Five Star Ford in NRH and met Colton Atkins wh Went to four other ford dealerships and left all four of them due to push sales tactics. Finally found Five Star Ford in NRH and met Colton Atkins who was extremely great to work with. I would recommend this dealership to anyone who drives Ford. More
Pretty Salesman wasn't pushy like at most dealerships. Was my first truck buying experience and the guys walked me along nice and easy to get me in the best Salesman wasn't pushy like at most dealerships. Was my first truck buying experience and the guys walked me along nice and easy to get me in the best truck for a good price. More
Professional and understood my needs I don't purchase a lot of cars but Rick, Lee and Tut were a pleasure to deal with. They understood our specific needs and worked to ensure that each I don't purchase a lot of cars but Rick, Lee and Tut were a pleasure to deal with. They understood our specific needs and worked to ensure that each was met. I would highly recommend this dealership to anyone. More
Great repair service!! My service provider, Ms. Peal, got my repairs done quickly. I needed a turn signal replaced and was told the department that does that type of repair My service provider, Ms. Peal, got my repairs done quickly. I needed a turn signal replaced and was told the department that does that type of repair was more than a week behind. However, she found a service technician who was able to get it done today along with my oil change. I was more than pleased!! Thanks to Ms. Peal and Five Star Ford!!! More
Best car purchase experience EVER Went looking for a used car for my wife and found a 2015 Ford Explorer for my wife at Five Star Ford. Easy to deal with, great experience Overall Went looking for a used car for my wife and found a 2015 Ford Explorer for my wife at Five Star Ford. Easy to deal with, great experience Overall More
Friendly but time consuming. Friendly but time consuming for the service i needed, which was to have a key made and programmed. I was recognized and greeted before I even made the Friendly but time consuming for the service i needed, which was to have a key made and programmed. I was recognized and greeted before I even made the door and John was very helpful and up front with his price and time estimate. As there was no work done to the vehicle I cannot speak to that. More
A special relationship I've worked with Marisa in either buying or leasing cars for over 10 years. Members of my family have also leased cars from her. I met Marisa in 2006 I've worked with Marisa in either buying or leasing cars for over 10 years. Members of my family have also leased cars from her. I met Marisa in 2006 when she was working in internet sales. My wife and I just seemed to click with Marisa. I don't have to sit and haggle for this and that on the purchase of a new car. She shows me what she can do and we are in and out. Marisa has been great to work with on the years. I will always come back to her for our new car or cars like this year. We have bought two this year. More
Great car buying experience Nathan Blackwell and all the staff at 5 Star Ford were great. It was a great experience. We'll be back and so will our friends. Nathan Blackwell and all the staff at 5 Star Ford were great. It was a great experience. We'll be back and so will our friends. More
Great experience We had a great experience at Five Star Ford. Everyone was so nice and accommodating. It is usually stressful to buy a new car but Alfred made us feel We had a great experience at Five Star Ford. Everyone was so nice and accommodating. It is usually stressful to buy a new car but Alfred made us feel at ease and the whole process ran smoothly. More
Best Dealership Experience in 40 Years I've never been one to take my vehicles to the dealer for service because they are always booked and very expensive. Twice in the last year, I have ne I've never been one to take my vehicles to the dealer for service because they are always booked and very expensive. Twice in the last year, I have needed specialty repairs that required dealer tools and computers. The first of those two experiences was at a different dealership and it was an absolute nightmare. This most recent experience was at Five Star Ford and they showed me that not all dealerships are alike when I comes to customer service. All of the employees were super nice and did everything possible to accommodate my needs. I paid an arm and a leg for my repair, but they pulled some strings and returned my truck to me the same day!! Five Star is the only dealer I'll trust going forward. More