Five Star Ford

Top notch all the way. Wow! Five star has a customer for life. From the salesman Chad Ritter to the finance department Tut Edwards. Made everything so easy. Dont waist yo Wow! Five star has a customer for life. From the salesman Chad Ritter to the finance department Tut Edwards. Made everything so easy. Dont waist your time with another dealership. More

overall good experience Joe met me at the door and made me feel welcome. the whole team worked hard and got me the car I wanted. I'm gonna be a returning customer for sure. I Joe met me at the door and made me feel welcome. the whole team worked hard and got me the car I wanted. I'm gonna be a returning customer for sure. I would recommend 5 stars for 5 star Ford. thanks guys. More

Best Car Dealer in TX My family an I have been purchasing new cars from Rick Dike at 5 Star for the last 20 Years. I purchased a used car from Rick for the first time and My family an I have been purchasing new cars from Rick Dike at 5 Star for the last 20 Years. I purchased a used car from Rick for the first time and found the experience to be just as good if not better. Awesome dealership experience and awesome deal. Also Will in finance was great and made everything quick and easy. More

5 Star Ford North Richland Hills We had an exceptionally great experience with the purchase of our 2017 Escape. Marissa, our salesperson, led is through the process and insured that w We had an exceptionally great experience with the purchase of our 2017 Escape. Marissa, our salesperson, led is through the process and insured that we were getting everything we really wanted within our price range. David, in finance, was the epitome of patience when we had difficulties with Experian.. Jimmy led us through the sync process and then showed us many features which had changed over our 2025 Escape. Both Marissa and Jimmy Mathews have called us since to be sure everything was the way we wanted with our new purchase. We have also received calls from other managers making sure we were satisfief with everything during our experience there. I give 5 Star Ford the highest rating possible and then some. This was our fifth purchase from them Everyone More

F350 Crew Cab 8ft bed very Hard to Find Had a very hard time finding the truck I needed. Rick Dikes found my truck 290 miles away he had it brought to the dealership. It took a little bit to Had a very hard time finding the truck I needed. Rick Dikes found my truck 290 miles away he had it brought to the dealership. It took a little bit to find what I needed but he stuck with it and got It for me. It was nice I got the dealership didn't have financing set up I walked out the door less then 2 hours in my new truck done deal. Rick did a great job. More

Car Pro Show Approved I was put in touch with Rick Dike through Jerry Reynolds and the Car Pro show. Rick gave us a great deal and worked hard to find us additional rebates I was put in touch with Rick Dike through Jerry Reynolds and the Car Pro show. Rick gave us a great deal and worked hard to find us additional rebates. Our experience with Rick was very professional and comfortable (no stress) throughout. One thing I would wish Ford would improve is providing status on special order vehicles. We (and 5 Star) were in the dark for 6 weeks on when our vehicle was going to arrive and then it was suddenly a rush to get us to come pick it up. If Ford would set up a system to provide a weekly email on the build status and estimated arrival date of special order vehicles, that would go a long way to making this a perfect truck buying experience. David Hill in Financing did a great job on working with us on the extended warrantee pricing and providing details. Again, very professional and low stress. Jimmie Mathews spent 3 hours walking me through the extensive electronics on our new F-350. He was very good at explaining the ins and outs of the electronics and making it fun to learn about our new trucks capabilities. Very professional and patient. Over all the best car buying experience I have had in my 40 years of buying cars. I actually looked forward to working with them instead of dreading it like I was going into battle! More

Wonderful experience All the personnel were competent and kind. They were friendly and the all experience was pleasant and without any stress. Both sales and finance depar All the personnel were competent and kind. They were friendly and the all experience was pleasant and without any stress. Both sales and finance department were excellent. I will recommend the dealership to my friends. More

Buying a car...a pleasant experience. John Hilsinger was extremely patient and helpful with me when I was looking at buying a car at Five Star Ford. Buying a car is traditionally a trying John Hilsinger was extremely patient and helpful with me when I was looking at buying a car at Five Star Ford. Buying a car is traditionally a trying experience, but John patiently answered all my questions over a couple of days and a couple of visits with him. Never was I pressured to buy and his approach enhanced the experience by me realizing I was making the decision for me, not a salesman. During the financial portion of my purchase, Tut Edwards demonstrated a great knowledge of what should and should not happen during this part of a car purchase. His sense of humor and obvious knowledge of the process was refreshing. The entire process was a pleasant surprise. More

Friendly & Professional personnel We went into dealership to look for a new SUV and everyone was very helpful. Mr. Swindell took very good care of us and so did Mr. Edwards. We had bou We went into dealership to look for a new SUV and everyone was very helpful. Mr. Swindell took very good care of us and so did Mr. Edwards. We had bought 2 different cars from this dealership, and would highly recommend them. More

Great Experience! My wife and I were looking for a nice used vehicle for her, and found one on the Five Star Ford web site. Our neighbors had recently bought a used an My wife and I were looking for a nice used vehicle for her, and found one on the Five Star Ford web site. Our neighbors had recently bought a used and new car from them, and recommended them to us. We met with Travis Ferguson, checked out the car, and it was everything we wanted. It was also a Ford Certified vehicle, so it came with a very good warranty. There were a couple of items that needed to be fixed, and Travis had them taken care of for us. The car was ready on time, as promised. David Welch was our finance guy, and actually got us a better rate than our bank! Very nice experience overall, my wife couldn't be happier with her "new to her" car, and we would certainly buy from them again. More