Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Ford
North Richland Hills, TX
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,583 reviews
March 01, 2017
A successful and satisfying purchase My salesperson, Diron, worked with me to find a truck that fit my needs as well as my budget. I was offered a fair price for my trade-in and he worke My salesperson, Diron, worked with me to find a truck that fit my needs as well as my budget. I was offered a fair price for my trade-in and he worked to save me more money by shortening my term. Overall, it was a good experience. I also had a lot of fun with Aaron as we walked the lots the previous night trying to find one of the vehicles. More
by Brantley
March 01, 2017
Buying a SUV This was a great experience no hassle no pressure. I knew what I wanted and Lee had the perfect SUV. We have dealt with Five Star Ford for many yea This was a great experience no hassle no pressure. I knew what I wanted and Lee had the perfect SUV. We have dealt with Five Star Ford for many years and they always treated us great each time. We will be back! More
by Helenox
February 28, 2017
No Hassel Easy to do business with limited back and forth on the price. Recommend Aaron Dias as a sales person treats you like a person. Enjoying my 2017 Easy to do business with limited back and forth on the price. Recommend Aaron Dias as a sales person treats you like a person. Enjoying my 2017 F 250. More
by Taurus1654
February 28, 2017
Best Deal I shopped around at many different dealers to purchase my new Mustang. Autonation could not match the deal that I was given by Five Star and Mcdavid t I shopped around at many different dealers to purchase my new Mustang. Autonation could not match the deal that I was given by Five Star and Mcdavid tried to convince me that they do not make the ecoboost in Manual transmission.....when they had one on their site in a different color than i was looking for in manual. Five star was honest throughout the process and were able to get me the lowest deal i could find. The customer service was good as well. More
by ALMYLETT
Employees Worked With
Randy Rennert
February 28, 2017
Bought 2010 Mustang Convertible Came in to look for a Clean Used Mustang with low miles. Doreen took me to exactly what I had asked for. 2010 Gray Convertible with 43,000 miles. Told Came in to look for a Clean Used Mustang with low miles. Doreen took me to exactly what I had asked for. 2010 Gray Convertible with 43,000 miles. Told her I want it. I have X amount to put down and my credit is good but not great. She came up with the figures, approached Management, got approval. I am now driving the car I had Imagined. Thank you Doreen and Mr. Ross. Thank you, Five Star. More
by Gene W Mustang 2010
February 28, 2017
I won't buy from anywhere else! Melvin was very honest and great to work with. He listened to what I wanted and wasn't pushy at all. I'm very happy with our experience at five star f Melvin was very honest and great to work with. He listened to what I wanted and wasn't pushy at all. I'm very happy with our experience at five star ford. More
by alesias24
Employees Worked With
February 28, 2017
Great Experience !!!!!!!!!!!! Jason, a great saleperson, no pressure and very professional guy. would come back again and look for Mr. Jason !! very kinda person. Thanks Robert T Jason, a great saleperson, no pressure and very professional guy. would come back again and look for Mr. Jason !! very kinda person. Thanks Robert Taylor More
by Robert Taylor
Employees Worked With
February 28, 2017
Great Price and Great dealeership Love my F-150. This is my dream truck with a dream price. I have been buying from Five Star Ford for 20 years now. Love my F-150. This is my dream truck with a dream price. I have been buying from Five Star Ford for 20 years now. More
by boss1978
Employees Worked With
February 27, 2017
Best experience ever spending money Awesome!! That's all I can say. From my salesman all the way to delivery of my new car. Awesome. Bashar aka bob nemri best salesman ever. I have bough Awesome!! That's all I can say. From my salesman all the way to delivery of my new car. Awesome. Bashar aka bob nemri best salesman ever. I have bought two cars from him and he's the best. Service is great and finance is awesome. More
by Dswalker2017
Employees Worked With
Bashar (Bob) Nemri, Robert Leet
February 27, 2017
Great service I came in just to look, and they made me a deal I couldn't refuse. Great job, and I look forward to doing business with you in the future. I came in just to look, and they made me a deal I couldn't refuse. Great job, and I look forward to doing business with you in the future. More
by Boonday77
