Five Star Ford

Professional, Caring Dealership To date, we have purchased three vehicles from this dealership. They do not experience a high turnover of employees at this dealership which means th To date, we have purchased three vehicles from this dealership. They do not experience a high turnover of employees at this dealership which means they get treated right, as do their customers. The General Manager is extremely personable and you can actually shake his hand if you are fortunate to encounter him in the showroom. We fight the loop traffic getting there from Arlington, but wouldn't think of going anywhere else. Our salesman, Justin, stays focused on you, putting nothing else first 'even if you are with him for the whole day' like we were on New Years Eve 2016! They are not high pressure and permit the guest/customer take the time needed to be certain about their vehicle investment. The only area of improvement is the time to register the vehicle, waited on tags about 30 days, however, to their defense it was end-of-year sellout and they most likely dealt with a ton of vehicle sales during December - January. More

An Exceptional Car Buying Experience I saw a used Mercedes-Benz online and Aaron Dias called me. When I went to see the car, it was almost closing time and Mr Dias was gone for the day. H I saw a used Mercedes-Benz online and Aaron Dias called me. When I went to see the car, it was almost closing time and Mr Dias was gone for the day. However, the used car salesperson, Greg Foster, was friendly and helpful. I thought about the car for a few days and then contacted Mr. Dias. He advised me that the car was scheduled to go to the auction. I asked him if he'd contact me if the car returned and he said that he would. A few days later Mr. Dias called to advise me that the car was back on their lot. I went back to the dealership that day.and purchased my car the following week, In addition, to Aaron Dias and Greg Foster, Sam Limo and David Hill also assisted in making my experience exceptional. More

Relaxed atmosphere, knowledgeable staff! This is not the first vehicle we've purchased from Sam Pack. His dealerships run like well-oiled machines. No hassles, can't say enough good things This is not the first vehicle we've purchased from Sam Pack. His dealerships run like well-oiled machines. No hassles, can't say enough good things about everyone we've dealt with! ;o) More

Professional Experience A very professional experience and respectful of my needs and desires. Jeff Smith my sales rep was excellent and was very mindful of what I wanted A very professional experience and respectful of my needs and desires. Jeff Smith my sales rep was excellent and was very mindful of what I wanted in the deal. I will be back again and again as I am treated as a valued customer and not just a number. More

Best Experience Ever I could not have been more impressed with the service and help I received for the purchase of my new vehicle! Each and every staff member made sure th I could not have been more impressed with the service and help I received for the purchase of my new vehicle! Each and every staff member made sure the process was perfect for me, and I would recommend this dealership to anyone looking to buy Ford around the nation. More

What a great car buying experience!!!! Do yourself a favor and buy your next Ford here!! Carlton, Diron and David did everything they could to get my son affordably into his first new car! Do yourself a favor and buy your next Ford here!! Carlton, Diron and David did everything they could to get my son affordably into his first new car! Thanks guys!! No pressure, no hassle!! They ROCK!!! More

Great Car Buying Experience! I've purchased many new & used cars & trucks during my lifetime but my recent visit to Five Star Ford was no doubt the most pleasant experience I've e I've purchased many new & used cars & trucks during my lifetime but my recent visit to Five Star Ford was no doubt the most pleasant experience I've ever had. Even though I was purchasing a used truck I was treated with a the highest degree of courtesy & professionalism. My salesman, Randall Swindell, made sure that the truck I purchased was in the best condition possible & that all mechanical & cosmetic issues were corrected before I drove it off the lot. During this experience Randall went beyond being just a car salesman and became a friend. William in Accessories and David in Finance were also very attentive and professional. I will definitely seek out potential car buyers among my contacts and send them to Five Star. More

F-150 purchase Great experience no hassles. Randy worked hard to find the truck we wanted. Gave us what we wanted for our trade. The paper work was handled quickly a Great experience no hassles. Randy worked hard to find the truck we wanted. Gave us what we wanted for our trade. The paper work was handled quickly and the "Tut" experience was best I ever had inndealing with a vehicle purchase. Great selection of trucks to choose from. More

Excellent Car Purchase with hassle free experience! When I went to the dealership I ask for Marisa Thompson and she made me feel right at home. She is a great person to work with and very knowledgeable When I went to the dealership I ask for Marisa Thompson and she made me feel right at home. She is a great person to work with and very knowledgeable. Also, Tut Edwards, Finance Manager is excellent. I walked into the dealership just to check out a Ford Fusion and I went home with a new 2017 Ford Fusion. I just love my new car! Mary C. More

best car buying experience ever! by far, the best car buying experience my husband and I have ever had! sales and finance we're both pleasant to work with and actually made the proces by far, the best car buying experience my husband and I have ever had! sales and finance we're both pleasant to work with and actually made the process ENJOYABLE! (something that I didn't know was possible when buying a car.) we will definitely be returning for future purchases. More