Five Star Ford

Wonderful experience Jim was fast and efficient. We got a great vehicle for a great price. The paperwork went smooth and fast. We were there late so they allowed us to com Jim was fast and efficient. We got a great vehicle for a great price. The paperwork went smooth and fast. We were there late so they allowed us to come back the next day to complete the process. The customer service was awesome. More

I am astounded at how amazing this has been!!! I could not have chosen a more comprehensive, dedicated, astute, and professionally compassionate operation than 5 star Ford! They are more than resp I could not have chosen a more comprehensive, dedicated, astute, and professionally compassionate operation than 5 star Ford! They are more than responsible! They're perfect. Jim Fairweather is the best salesman and the fastest lifelong friend i have ever had the honor of meeting. He is so good he is "in some whole 'nuther" category of excellence! In a word- perfection!! Joshua is the fastest study of ardent problem solving and superior management style in doing EXACTLY what needs to be done to perfect his position by delighting his customers from the first "hello" to "thank you for becoming part of our family" as you drive away with the most outstanding vehicle money can buy! Jerry Reynolds, the "Car-Pro guy" had the car located for me, then I went to 5 star Ford, and Joshua lined me up with Jim Fairweather who along with Tut had the deal concluded within 2 hours! I am still in the happiest form of shock I HAVE EVER KNOWN! It was almost as much fun as learning that certain lesson my girlfriend taught me on our first date at the drive-in movie. I never did watch that movie and don't remember it. But, i shall never forget this most perfect car-buying experience I had at 5 Star Ford in North Richland Hills.. Thank you Joshua, Jim and Tut For the "more than everything" you gave me!!! Eddy Landry U.S. Navy- Retired Viet- Nam 1969 More

Outstanding and Elated My wife and I went into this buying experience with skepticism , due to many bad experiences elsewhere, but came away with a revived trust and appreci My wife and I went into this buying experience with skepticism , due to many bad experiences elsewhere, but came away with a revived trust and appreciation for 5StarFord. From the first connection with Nick in the Internet department , all the way to how meeting with Mark Lancaster it was an unbelievable experience. Not to mention what Ford did for us in the finance department. We couldn't be happier with our purchase and there is no doubt that we will buy from them again and also refer anyone to them. Thank you 5StarFord and Mark Lancaster. Marty n Melissa Tomlinson More

Great car buying experience. A great car buying experience. This is the 8 or 9th vehicle I have purchased from 5 Star Ford. I am very pleased with the sales, service and parts dep A great car buying experience. This is the 8 or 9th vehicle I have purchased from 5 Star Ford. I am very pleased with the sales, service and parts department. Keep up the good work. More

Long Drive Was Worth It I bypassed many dealerships closer to me because 5 Star had the best prices and best selection. Randy Rennert was an excellent salesman to work with, I bypassed many dealerships closer to me because 5 Star had the best prices and best selection. Randy Rennert was an excellent salesman to work with, and the financing office, the Tutman Experience in particular, was amazingly fast with no hard sell. Highly recommended. I have purchased many vehicles elsewhere, and this was my best experience. Thanks. More

Went to work for me When I first went in to discuss buying the lease I was in, the first offer that came back was less than satisfactory for my liking. Diron saw that I w When I first went in to discuss buying the lease I was in, the first offer that came back was less than satisfactory for my liking. Diron saw that I was unhappy about what the deal and the next day he went to work for me. Diron has all the connections and experience to get you the deal you want. The next day I went back to work and before lunch, he called me with an idea. How about I trade in the lease, and get a brand new 2017 Ford Fusion at $0 down and 0% interest? Now i'm in a brand new car and I got a great deal to go with it. Love working with Five Star Ford because you tell them what you want and they go above and beyond to make it happen. Customer satisfaction is priority number 1 and you can tell as soon as you walk in the door. More

Second experience here! I was referred to him by a close friend, and both experiences have been great. Alfred did a swell job in finding me a car that is affordable for me! I I was referred to him by a close friend, and both experiences have been great. Alfred did a swell job in finding me a car that is affordable for me! I am happy with both 2015 Ford Fiesta and 2017 Ford Fusion purchases! Thank you Five Star Ford. More

Always impressive I have bout my last 6 cars or trucks from RICK. I always trusted him in giving me a fair price and quick service on getting me done and out of there. I have bout my last 6 cars or trucks from RICK. I always trusted him in giving me a fair price and quick service on getting me done and out of there. I have tools people if theuyare looking for a new or used vehicle, I give them Rick's number. Wouldnythink of buying from anyone else. More

Open Safety Recalls don't matter to them! I bought a used car in September 2016 , only to find out in January 2017 that a SAFETY recall was placed in May 2016 about metal fragments flying out I bought a used car in September 2016 , only to find out in January 2017 that a SAFETY recall was placed in May 2016 about metal fragments flying out from airbags . We were never made away of this issue when purchasing the vehicle. Diron did a quick sale on this and failed to mention the safety recall to us. Once we found out about the recall both Myron and Shawn stated they sell cars with open safety recalls all the time, which to me is a poor practice, but if you are going to do it, the consumer needs to be informed. More

Outstanding sales person Mr. Alfred El-Darazi is an outstanding salesman, knowledgeable, friendly, and most importantly, not "pushy". I have purchased three vehicles through Mr. Alfred El-Darazi is an outstanding salesman, knowledgeable, friendly, and most importantly, not "pushy". I have purchased three vehicles through Alfred and will certainly return to him for my next purchase. 5 Star Ford is fortunate to have him as a salesman. More