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Five Star Ford

North Richland Hills, TX

4.9
8,609 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,609 reviews

February 15, 2017

2016 FORD EDGE I got 2016 Ford Edge and I'm going to give the opinion of this company as I saw .. Excellent dealer, Excellent sales man (Bob Nemri), Good finance ma More

by Duray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri
February 15, 2017

buying new car My experience with the employee was great. They answered my questions and I never felt pressured to buy. Everyone asked if we needed anything and wa More

by judy234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
February 15, 2017

Great experience The experience was great from beginning to end. We began with an online search at several dealerships. 5Star was the most pro-active in terms of res More

by massey787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Abrams, Robert Abrams
February 14, 2017

Professional, friendly, and great to work with Recently traded in my lease for another lease (my 3rd with Five Star) on a Ford Escape and excellent customer service as always by the team at Five St More

by mbezdek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
February 14, 2017

Great Experience Staff were very kind and attentive to us. We had a very good experience and definitely received the five star treatment. Five Star will be our first More

by Brandon Brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
February 14, 2017

Great service Melvin helped me every step of the way to make my buying experience easy and stress free,he had great customer service and communication skills,I high More

by Edward7930
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2017

Professional, friendly, and helpful! Definitely the best car buying experience I've ever had from the first phone call with Travis Ferguson all the way through the fun Valentine send off. More

by Janice L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong, Travis Ferguson
February 13, 2017

Excellent experience with 5 Star Ford! Ford Yeager has helped me with 2 cars now and has made the experience so easy and painless both times. He set me up with Crystal Sanders and Anthony S More

by Emily Sowa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Crystal Sanders, Ford Yeager
February 13, 2017

Good or excellent experience Very good experience! Everyone has patience and very inviting. They do not pressure at all and very careful to provide the best deal possible, I woul More

by Glad Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Blackwell, Jimmy Truong, Travis Ferguson
February 13, 2017

Excellent service by Robert Abrams Robert Abrams followed up with me after my general internet inquiry on a truck Five Star had advertised. We had already narrowed down our search but More

by SMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Abrams
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