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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

June 14, 2016

Outstanding experience We were treated very professionally and politely by all we came in contact with at 5Star Ford. I would highly recommend them to anyone looking for a More

by IntelGunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rich
June 14, 2016

Purchase of First New Car I contacted Rick and within the week he had the exact car I asked for ready. I went to the dealership and test drove it, filled out some forms and it More

by Explorer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
June 14, 2016

Doreen is AWESOME! Our sales person, Doreen, was so wonderful!! Easy purchasing procedure and so friendly and fair!! Received the deal we wanted! Highly recommend her an More

by Defrea43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
June 13, 2016

Flexible and straightforward I coordinated the purchase of my new vehicle from CA. Carlton and the dealership were very helpful with this unconventional purchase. Carlton picked More

by Blaine B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Abrams
June 13, 2016

Customer for life now This is the 3rd Ford Focus I have purchased in the last 15 years. The first 2 were with a different Ford dealership. It was night and day. I could More

by skimble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Biggers
June 13, 2016

Very helpful and friendly John Hilsinger is so helpful and knowledgeable. Thanks for the great service. We appreciate all the help with our car experience. Thank you very More

by Reid family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2016

Like Family We just made our 5th purchase from 5 Star Ford and it was a breeze. We worked with the same sales guy since our 3rd purchase. No hassle, no rush and t More

by BRANDI L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Biggers
June 12, 2016

complete satisfaction Walked into the dealership and walked out in less than 2 hours with the deal 100% completed! Very impressed with overall experience! I came to Five St More

by Cthotex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Kaess
June 12, 2016

Great service and experience Went to this dealer via the Car Pro show. Met with Josh Fichter the GM personally who took me through the whole process quickly and seamlessly. No typ More

by AussieDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2016

Easiest Car Buying Experience EVER! I have purchased a lot of cars in my lifetime, but never has it gone so smoothly and quickly as it did working with Aaron Diaz of Sam Pack's Five Star More

by Rogers63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
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