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Five Star Ford

North Richland Hills, TX

4.9
8,637 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,637 reviews

May 31, 2016

Car buyers heaven I could not have asked for a better experience! Diron provided me with some solid advice but ultimately left the decision up to me. Tut was very funny More

by Tigerbear2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016

Sales and Finance Between myself and my sons we have purchased 12 cars from 5 Star Ford in the last 6 years. Every time has been very professional, no pressure sales an More

by William Vaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Very good attention I had a very good experience, Mario helped me a lot and he gave me a pretty good deal on the car I'm happy it. Hopefully I'll go back in the future More

by Bea6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Professional Salesman Todd Kaess and David Hill Sr. was a big help in purchasing my first F-150 on my own. I enjoyed their honesty and willingness to make my first car buyi More

by Bobby0283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kaess
May 30, 2016

Lots of help Came to the dealership not expecting to get much help due to my credit score but Hector C. with Sam Packs 5 Star Ford really came thru for me. He was More

by Ricky Syrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016

Salesman Excellence I just purchased my 4th F-150 from Five Star Ford in North Richland Hills and my second with salesman Mark Lancaster. Mark is honest, professional and More

by rcooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster
May 30, 2016

Awesome helpful experience Bon was very helpful. Made me very comfortable woth the truck buying experience. Bon even drove the truck home so I could suprise my husband. Thanks More

by Edin7121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri, Jimmy Truong
May 29, 2016

Felt welcomed Definitely felt wanted and appreciated. It always seemed as if whenever I needed anything whatsoever, the sales people and the employees would work an More

by zach401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Conner, Doreen Parker Bainbridge, Anthony Snyder
May 29, 2016

Chad Ritter Chad and Tut were AMAZING! They made my experience painless and simple! I was in a bit of a bind because my truck died that morning. I contacted the More

by garciajohne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ritter
May 29, 2016

Professional and Personal Josh Ingram and "Tut" Edwards made this the easiest, quickest and most pleasurable car buying experience in over 30 years. This will be my future only More

by Arthur F. Pemberton Jr.
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Carter
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