Back

Five Star Ford

North Richland Hills, TX

4.9
8,635 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,635 reviews

May 01, 2016

Maintenance Trip Steven Carter was fantastic! Met every promise. Went above and beyond to have my car serviced. This is why I buy my cars at Five Star. More

by leyoung1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Carter
May 01, 2016

This is my fourth car from 5 star because they are super! Diron Lintz always goes out of his way to find me the car I want at a very competitive price. He puts the customer first throughout the buying process More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
May 01, 2016

Great buying experience David Hyche was awesome to deal with. And got me into the F2 50 that I wanted. I would recommend Sam pack and David to anyone looking for a new vehi More

by Danny
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hyche, Jimmy Truong
May 01, 2016

Carol Codie and Tut Edwards were fantastic to work with! Great team of folks to work with. Very little back and forth. Met our budget and we were able to get through the paperwork quickly. Second time to More

by Christine A Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Codie
April 30, 2016

Carlos Hernandez is a "rock star" - Outstanding service Carlos is the reason why I purchased my fourth truck at Five Star Ford - good customer focus, outstanding service great follow up. Reasonable value f More

by JCoons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2016

Great service This is a nice service center with friendly employees. I Just had regular maintenance on my 2014 For Escape; oil change and tire rotation but servic More

by Cynthia Trimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Peal
April 29, 2016

ANOTHER AWESOME EXPERIENCE!! This is my 4th vehicle I have purchased from Carlos Hernandez, he is very knowledgeable and his customer service is off the charts! He always goes abo More

by Lisa Herring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Wilder
April 29, 2016

Aaron Dias is awesome! Aaron has got me in 3 vehicles while keeping the actual time in the dealership to a minimum. A very considerate guy who isn't afraid to put in the More

by ROBERT THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
April 28, 2016

Awesome Our sales rep. Eddie knew exactly where and what type of car we was looking for on the lot and wasted no time showing and help reviewing the deals on More

by Glen Farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2016

They are very pleasant to work with! I had visited numerous dealerships before coming to five star ford, and they were OK. As soon as my wife and I arrived we were greeted by Jim Fairweat More

by Mtdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fairweather
...
497
...