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Five Star Ford

North Richland Hills, TX

4.9
8,635 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,635 reviews

April 25, 2016

New car purchase Carlton and Marie were the most professional car sales personnel I've ever dealt with. They are the polar opposite of the stereotypical car salesmen. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
April 25, 2016

Zero hassle; Very pleasant experience! Called Sam about an F150 I liked online, made an appointment for test drive. When we got there Sam was very pleasant to work with. Test drove several More

by RE
Recommend Dealer
Yes
Employees Worked With
Sam Limo
April 25, 2016

The best ever Buying my car at this location was the best buy car experience I have ever had. I initiated the process on line and was in and out of the dealership i More

by Karlatimes3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
April 25, 2016

Fast and Fair This purchase was very easy. I knew exactly what I wanted and let Alfred the Salesman know. He was able to look through his inventory before I arriv More

by Wendy97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2016

Awesome and Fast! I contacted Aaron Dias Internet Sales Manager and actually had a verbal agreement done on a 2016 F250 XLT in less than fifteen minutes. Kenny Wilder More

by James H Britton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Wilder, Aaron Dias
April 24, 2016

Pleasant car buying experience This is the first time we had fun buying a vehicle...and, the first time we both felt good when we got home with our new ride. Our experience is pr More

by DeRa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 24, 2016

new car purchase Yes, My husband and I had a great experience at Five Star Ford, our dealer was very helpful and if we had a question, she would find out the answer fo More

by annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Wilder
April 24, 2016

Great Car buying experince Crystal was very friendly and showed me the cars I wanted to look at without pushing me to cars a had no interest in. Answered my questions and made t More

by Kevin Kirkland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
April 24, 2016

Great Experience The service offered at Five Star was excellent. I would recommend this dealership to anybody looking for a new vehicle. Great people, and great servic More

by jay111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Joe Ferrantelli
April 24, 2016

Amazing Service!! We were so impressed by the service we received at Five Star Ford in North Richland Hills, TX. Our sales rep was very personable, informative, honest More

by kredmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri, Jimmy Truong
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