Five Star Ford

Absolutely amazed! I went into 5 Star Ford with little hope in getting a car until I met David Hyche. He was excellent. Had me approved, and a car picked out as soon as I went into 5 Star Ford with little hope in getting a car until I met David Hyche. He was excellent. Had me approved, and a car picked out as soon as I walked in. I highly recommend him! More

AWESOME!!!! Fantastic service at Five Star Ford 6618 NE Loop 820 North Richland Hills, TX 76180! Sales manager Rick L. Dike was without a doubt the BEST salesman Fantastic service at Five Star Ford 6618 NE Loop 820 North Richland Hills, TX 76180! Sales manager Rick L. Dike was without a doubt the BEST salesman I have EVER dealt with! Quick, courteous and helpful. Finance manager Tut Edwards was just wonderful. I call Tut the "Tutenator"! Whenever I purchase a vehicle again, it will be at this dealership. THANK YOU SO VERY MUCH! YOU GUYS ROCK!!!!! More

Pleasant experience It was an enjoyable experience. I did not feel pressured or rushed to make a decision. Ken McLemore was very knowledgeable and helpful. I love my n It was an enjoyable experience. I did not feel pressured or rushed to make a decision. Ken McLemore was very knowledgeable and helpful. I love my new Mustang! More

Best truck buying experience ever We had the best truck buying experience ever with Rick Dike! He had the exact vehicle I wanted when we got there and there were no hassles and no pro We had the best truck buying experience ever with Rick Dike! He had the exact vehicle I wanted when we got there and there were no hassles and no problems. Truly the easiest purchase I have ever made. Anthony in finance was great and that process was also very easy. Alayna was so helpful and patient in showing us all of the features in our truck. Will definitely buy from Rick at Five Star again! More

New purchase of 2016 Ford Explorer Excellent service by all three Five Star Ford employees. They were patient, informative, friendly, and supplied awesome customer service. All our que Excellent service by all three Five Star Ford employees. They were patient, informative, friendly, and supplied awesome customer service. All our questions were met and answered with unquestionable professionalism and knowledge. We will go back the next time we purchase a Ford product and have no hesitancy in recommending this dealership to our friends and family. More

Really Wonderful I recently bought a new car at Five Star Ford and was not disappointed at all! William May was very helpful, he understood all of my request and made I recently bought a new car at Five Star Ford and was not disappointed at all! William May was very helpful, he understood all of my request and made them happen to the best of his ability. William was very easy and i never felt pressured to make a decision to quickly. Anthony Snyder was super organized and got the process finished quickly and in a timely manner! More

Wonderful! We are repeat customers for many reasons - professional employees, fantastic customer service and the ease of buying a quality product at a fair price We are repeat customers for many reasons - professional employees, fantastic customer service and the ease of buying a quality product at a fair price keeps us coming back. We can't say enough about Rick Dike. What a pro! Not to mention the exceptional job Ford has done with their vehicles. We switched brands for a few years but we came to our senses and are back with Ford! Thinking we won't make the mistake of switching to something else again! Thanks also to Lee Clayton for ensuring we were up to speed on the great features of this car! More

Above and Beyo!nd Our 2011 Ford Explorer was in great shape, or so we thought, until it broke down in Houston last fall. To make a long story short, Bryan Martin and t Our 2011 Ford Explorer was in great shape, or so we thought, until it broke down in Houston last fall. To make a long story short, Bryan Martin and the staff at Five Star Ford brought our car back to Fort Worth and installed a new engine--working through all the bugs to make sure it was completely right when we got our car back. One of the best parts about this dealership is how they listened to us; when something seemed a little off with the way the car ran, they took it back, testing it again and again to make sure it ran like a car with a brand new engine should! Now we won't go anywhere else with our Ford Explorer. We trust Bryan Martin and Five Star Ford completely! More

This is customer service My wife had just received her 2009 Mustang from the body shop. She notice that there was bolt embedded in one of her tires. the body shop manager reco My wife had just received her 2009 Mustang from the body shop. She notice that there was bolt embedded in one of her tires. the body shop manager recommended that she go to the service dept to get the tired repaired. Abby and Scott went out their way to repair the tire in a timely manner so she can make her appointment in time. Ohh did I mention my wife pick the car up at 5:30pm from the Body Shop and her appointment was at 7pm and Five Star did not charge her for the tire repair and she made her 7pm appointment. More

Truly the best I recently purchased my dream car (Escape). When I told my co-workers that I was purchasing a new car they started asking questions about interest rat I recently purchased my dream car (Escape). When I told my co-workers that I was purchasing a new car they started asking questions about interest rates and such. They did not understand my situation and gave me a hard time saying that I was going to be paying too much for my new car. However, when I went in to finalize my purchase with Five Star Ford, this woman who " was going to be taken advantage of" received an excellent interest rate. In fact not one of my co-workers is paying less than I am but more than I am. This dealership did not take advantage of this Grandma but gave her the car of her dreams at a price that she can afford. Tony listened to what I wanted and what I needed to make the deal and he worked with me to make it happen. Kenneth was very detailed in what I was paying for and was very clear on what was and wasn't covered under the mfg warranty. He was clear on what the Gold Warranty was and made a sell there as well. I have already told everyone at my job exactly what kind of experience I had with Five Star Ford, and will continue to do so. This is my first ever "NEW" car purchase and it was an amazing experience. More