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Five Star Ford

North Richland Hills, TX

4.9
8,602 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,602 reviews

February 03, 2016

Beyond Excellent Make sure to ask for Doreen and the Freddie Finance Special. The whole process was awesome and they had the best price of any Ford dealership I calle More

by shelton787878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge, Freddie Valdovinos
February 03, 2016

185,000 mile check out and repair I bought my f150 king ranch from 5 star in 2007. It has been a great truck but now that I have 185,000 miles it needed some attention. I dealt with a More

by Jim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Rich, Michael Fitch
February 03, 2016

So Happy with Ron Baron in Service! Ron is exceptional in service and initiative. He gave me a discount and then returned $121 as I had a coupon after the fact. Highly satisfied. More

by LVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2016

New Truck Sale Very pleased with the overall service from 5 Star Ford. This is the second vehicle I have bought there in 2 years, both from Jason. Each time he had More

by brianmillen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2016

Just like family This is my first used purchase from Five Star & was I impressed . Hector C & Shawn M assisted My son and I in the purchase . They were both so awesome More

by Flodaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2016

Buying a new to me truck My experience at Five Star Ford in North Rich land Hills was a fast and pain free experience. The vehicle was clean and in very good condition. The More

by jamitc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2016

Buying a new truck I am very pleased with my new F150. Bob answered any questions I had. The only issue I had was trading in my 2007 Ford expedition. Ford seemed to t More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri
February 03, 2016

Excellent customer service After a real bad experience at another dealership we were impressed with the customer service at 5 Star Ford. They immediately made us feel like we w More

by Hballer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny, Freddie Valdovinos
February 03, 2016

prompt and excellent service great have purchased many ford vehicles from them and always take them back for service because they do an excellent job keeping my vehicle up to date More

by frog mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Billhymer
February 03, 2016

VERRY HELPFUL AND GOOD SERVICE CHAD RITTER VERRY GOOD SALESMAN ANSWERED ALL MY QUESTIONS. GREAT CAR AT A GOOD PRICE. VERRY CLEAN DEALER SHIP EASEY TO GET TO ANE VERRY PROFESSIONAL More

by pugaboom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Wilder, Chad Ritter
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