
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Beyond Excellent Make sure to ask for Doreen and the Freddie Finance Special. The whole process was awesome and they had the best price of any Ford dealership I calle Make sure to ask for Doreen and the Freddie Finance Special. The whole process was awesome and they had the best price of any Ford dealership I called More
185,000 mile check out and repair I bought my f150 king ranch from 5 star in 2007. It has been a great truck but now that I have 185,000 miles it needed some attention. I dealt with a I bought my f150 king ranch from 5 star in 2007. It has been a great truck but now that I have 185,000 miles it needed some attention. I dealt with a true professional Michael Fitch in service. Michael made me happy to spend money and that is not easy. He promised a lot and delivered it all under budget and on time. I have been a customer of 5 star ford for a long time and Michael is the best service advisor I have ever worked with Thanks Jim B More
So Happy with Ron Baron in Service! Ron is exceptional in service and initiative. He gave me a discount and then returned $121 as I had a coupon after the fact. Highly satisfied. Ron is exceptional in service and initiative. He gave me a discount and then returned $121 as I had a coupon after the fact. Highly satisfied. More
New Truck Sale Very pleased with the overall service from 5 Star Ford. This is the second vehicle I have bought there in 2 years, both from Jason. Each time he had Very pleased with the overall service from 5 Star Ford. This is the second vehicle I have bought there in 2 years, both from Jason. Each time he had the vehicle ready for us to test drive for as long as we wanted. As always Jason was very friendly and knowledgeable. This as the first time with Tut in the finance department, and I will surely be asking for him again in the future if need. Tut also was very friendly (and funny) and worked hard to get me a better loan deal than what I had when walking in. Please keep up the good work at this location, great to return with the same great service. More
Just like family This is my first used purchase from Five Star & was I impressed . Hector C & Shawn M assisted My son and I in the purchase . They were both so awesome This is my first used purchase from Five Star & was I impressed . Hector C & Shawn M assisted My son and I in the purchase . They were both so awesome to work with and made the purchase so enjoyable. This was the first time my son has been w me during a purchase and was he impressed with the Five Star Ford way as he calls it , his exact words were " Dad I have never seen anyone treated the way we were , its like we were family " I told him we are family at Five Star ! Now for my favorite part the "Tutman Experince " in finance , Tut has been involved all my purchases at Five Star & I consider him a good friend , he is always so positive, upbeat just fun to be around . He has always treated my family and I so well , when you say Tut around my house everyone knows who he is ! He is family just as we are at Five Star More
Buying a new to me truck My experience at Five Star Ford in North Rich land Hills was a fast and pain free experience. The vehicle was clean and in very good condition. The My experience at Five Star Ford in North Rich land Hills was a fast and pain free experience. The vehicle was clean and in very good condition. The sale man was friendly and not pushy. The price was listed on the web was the start of the negotiation which was quick and to the point in the end I got a good deal on my Truck. They re-cleaned and detail the vehicle before they gave me the keys this was the longest wait in my purchasing experience. Even though I purchased the truck as is there is one issue that I have asked for some assistance in trouble shooting and Five Star Ford is helping even though they do not have to. The issue with the truck has nothing to do with its ability to be driven as I drive it every day it is an extra that has an issue that I missed when I did my inspection and can have many different causes. More
Buying a new truck I am very pleased with my new F150. Bob answered any questions I had. The only issue I had was trading in my 2007 Ford expedition. Ford seemed to t I am very pleased with my new F150. Bob answered any questions I had. The only issue I had was trading in my 2007 Ford expedition. Ford seemed to think it would cost more than we did to fix it for resale. Maybe it was that I hated to let it go. Everyone of the employees were very friendly and and courteous. overall, it was a good experience. More
Excellent customer service After a real bad experience at another dealership we were impressed with the customer service at 5 Star Ford. They immediately made us feel like we w After a real bad experience at another dealership we were impressed with the customer service at 5 Star Ford. They immediately made us feel like we were valued customers. Josh and Lee answered all our questions and never pressured us into a purchase deal. We found the truck we were wanting plus more and I would highly recommend this dealership to anyone, including family and friends. More
prompt and excellent service great have purchased many ford vehicles from them and always take them back for service because they do an excellent job keeping my vehicle up to date have purchased many ford vehicles from them and always take them back for service because they do an excellent job keeping my vehicle up to date More
VERRY HELPFUL AND GOOD SERVICE CHAD RITTER VERRY GOOD SALESMAN ANSWERED ALL MY QUESTIONS. GREAT CAR AT A GOOD PRICE. VERRY CLEAN DEALER SHIP EASEY TO GET TO ANE VERRY PROFESSIONAL CHAD RITTER VERRY GOOD SALESMAN ANSWERED ALL MY QUESTIONS. GREAT CAR AT A GOOD PRICE. VERRY CLEAN DEALER SHIP EASEY TO GET TO ANE VERRY PROFESSIONAL STAFF. More