
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I kept waiting for the other shoe to fall but it didn't I purchased a 2015 F-150 from Jason Howell in December. I was originally looking for a used truck but soon realized that a new F-150 wasn't that much I purchased a 2015 F-150 from Jason Howell in December. I was originally looking for a used truck but soon realized that a new F-150 wasn't that much more expensive. Jason was easy to work with. He provided several to look at, with pricing, before I even stepped foot onto the lot. By the time I got there the truck I was interested in was waiting for my test drive. The drive was easy and I quickly figured out this was the one. The transaction was quick and easy. I drove the truck at lunch and came back that night to sign the papers. I was in and out in an hour. I kept waiting for the "gotcha" in the transaction where something wouldn't add up. It never happened. The purchase occurred just the way Jason had described. I'm very happy with my experience and wouldn't hesitate to buy another vehicle from Jason or Five Star. More
Bought a Ford 2016 F150 I purchases a new Ford F150 in December 2015. I had spoken with 2 other dealerships prior to talking with Aaron Dias. He was very professional and hel I purchases a new Ford F150 in December 2015. I had spoken with 2 other dealerships prior to talking with Aaron Dias. He was very professional and helped me save time by getting to the bottom line. It was actually the first time out of my last 4 vehicles that I bought that I didn't have to get the GM involved to meet my numbers. Thanks Aaron! More
Randall Swindell is the Best Not only are they very knowledgeable of the products they sell but also they are knowledgeable of their competitor's products. They demonstrate (they Not only are they very knowledgeable of the products they sell but also they are knowledgeable of their competitor's products. They demonstrate (they make it simple to understand) why Five Star Ford is the Best in Texas but also why Ford products are best over all the other car and truck manufactures. Great service and very friendly professional people. We bought two vehicles in the past and just finished the purchase of two more and Randall Swindell sold them all to us. I cant say enough about Randall's professionalism and wiliness to get you the best deal available. When the time comes again, we will be back. Thanks Again Five Star Ford Team More
Professional and Friendly Service Juan Hernandez was both professional and friendly. He helped us find a vehicle that fit our needs. Juan made us feel taken care of and like people not Juan Hernandez was both professional and friendly. He helped us find a vehicle that fit our needs. Juan made us feel taken care of and like people not just a sale. Thank you Juan and Five Star Ford. More
Bigger Family=Bigger Vehicle Loved my 2013 Ford Edge we bought with Marisa Thompson bur baby #2 meant we needed to go bigger. Went back to 5 Star because they were terrific, didn' Loved my 2013 Ford Edge we bought with Marisa Thompson bur baby #2 meant we needed to go bigger. Went back to 5 Star because they were terrific, didn't have a lot of hope we could upgrade at a decent price but once again they were great. Since Marisa has been promoted she steered us towards Joe Ferrantelli. He was just as great and helped us find a 2013 Expedition. The plus side was it was a King Ranch and has so many bells & whistles I'll never figure them all out! Love 5 Star Ford and their commitment to help my family get what we need in a vehicle. More
Excellent dealership it is 5 stars for sure. EDDIE LAGUANA, MARIO HURLEY, AND JACK GEIRE WERE EXCELLENT AND VERY NICE TO WORK WITH. CAME TO BUY A USED CAR AND THEY MADE MY SHOPPING EXPERIENCE A EDDIE LAGUANA, MARIO HURLEY, AND JACK GEIRE WERE EXCELLENT AND VERY NICE TO WORK WITH. CAME TO BUY A USED CAR AND THEY MADE MY SHOPPING EXPERIENCE A PLEASANT ONE AND EVEN CALLED TO FOLLOW UP. THANKS SO MUCH More
Happy Guy I have worked with Ms Doreen Parker in the past and was very satisfied with here attention to detail and exceptional customer service. She optimizes w I have worked with Ms Doreen Parker in the past and was very satisfied with here attention to detail and exceptional customer service. She optimizes what a customer wants from a Sales person, she is upfront and will very easy to talk to and work with. she is my sales person of any year and Ford should be proud to have an exceptional person who really cares about the customer. Keep up the great work.. More
The best salesman and dealership you can find!!! After my sons car accident, in which he totaled his vehicle, I found myself struggling a bit with what direction I needed to take on purchasing a diff After my sons car accident, in which he totaled his vehicle, I found myself struggling a bit with what direction I needed to take on purchasing a different vehicle. I'm a single mom with a limited budget and needed someone to work with me and for me to find the best vehicle for my situation. Justin is a top notch salesman, who truly cares about his customers and their overall experience at 5Star. Justin is honest, trustworthy, and provided me with the best service and experience I could ask for. I ended up deciding to give my vehicle to my son as Justin was able to get me into a lease that worked with my budget and situation. I am so excited that I was able to drive away from the dealership in a 2016 Ford Fusion, I absolutely love it! The financing portion of my experience was also smooth, easy, and effortless. Thank you Justin for all of your help and caring about your customers! More
Amazing experience I was extremely leery of going to a dealership and of the whole idea of purchasing a new vehicle. I contacted Five Star Ford and was promptly put in I was extremely leery of going to a dealership and of the whole idea of purchasing a new vehicle. I contacted Five Star Ford and was promptly put in contact with a member of their sales team. Lee Clanton was phenomenal! I felt no pressure to purchase a vehicle and he genuinely cared about me and what I wanted. He took excellent care of me and made the experience pleasant and painless. There is no doubt in my mind as long as Lee is working at Five Star Ford, he has mine and my family's business. I have already recommended him to prospective buyers. Tut Edwards did an exceptional and professional job as well with me in the finance department. He took the time to explain options to me and allowed me to choose for myself what fit me best. Tut was easy to talk to and entertaining to be around. He also genuinely cared about my experience and went out of his way to make sure I was taken care of, which is amazing. I had an issue with a flat tire shortly after the purchase of my pickup. The crew at Five Star Ford took care of the issue immediately! More
Overall a very positive car buying experience. Ken McLemore was very helpful and quickly found the car with the features we wanted. Anthony Snyder in finance was also easy to work with. Both gave Ken McLemore was very helpful and quickly found the car with the features we wanted. Anthony Snyder in finance was also easy to work with. Both gave us a lot of helpful information and instruction as the technology on cars has changed greatly since our last new car purchase. More