
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Just bought our 3rd vehicle in 24 months! I am thrilled with this week's purchase of my new 2016 Ford Explorer Limited. We returned to purchase a vehicle at 5 Star Ford because of a good relat I am thrilled with this week's purchase of my new 2016 Ford Explorer Limited. We returned to purchase a vehicle at 5 Star Ford because of a good relationship with our sales person, Ollie Jackson. We also have bought a 2011 F-350 4x4 truck to pull our RV, and a 2003 Ford Explorer (for my son) in the past 24 months. I was driving a 2013 Honda Pilot, which I loved. BUT.....this new 2016 Ford Explorer I am in love with even more! We will continue to do business with 5 Star Ford NRH in the future. More
wonderful experience The sales team of Crystal Sanders and John Little treated me with the best hospitality and friendliness. I have been shopping several dealers, and thi The sales team of Crystal Sanders and John Little treated me with the best hospitality and friendliness. I have been shopping several dealers, and this team was by far the most courteous and friendly. Exceeded my view of how a car dealer should treat its customers. In finance, Jimmy Throng assisted with the contract closing and he, too, made the experience a good one. More
Great Experience! Everyone at 5 star Ford was incredible to work with. I had gone to multiple other dealerships before coming here and no one came close to treating me Everyone at 5 star Ford was incredible to work with. I had gone to multiple other dealerships before coming here and no one came close to treating me as well as everyone did at 5 star Ford. More
Easy peasy Jim Fairweather and the folks at 5 Star Ford made the pre-owned buying experience easy and, dare say I, enjoyable. No pressure from the first moment t Jim Fairweather and the folks at 5 Star Ford made the pre-owned buying experience easy and, dare say I, enjoyable. No pressure from the first moment to the close of the deal. Jim explained the features and let us test drive as many trucks as we wanted. With the large inventory at 5-Star Ford we had many to choose from. Tut in the finance department explained all our options and never pressured us into buying anything we didn't want. Friendly, no pressure folks with a mind for first rate customer service are the first and last impressions we had buying our pre-owned Truck. The service department prepped our F-150 with an oil change, new wiper blades and a full tank of gas. The truck was spotless inside and out. A real testament to 5-Star Fords's attention to detail and exceptional customer service. I'll be back the next time I need a vehicle and will recommend 5-Star Ford to anyone in the market for a new or used car or truck. More
Great service department. Took my F150 in for the works. Great service and personnel. Have been using for years,keep coming back because they treat you great. Rick Took my F150 in for the works. Great service and personnel. Have been using for years,keep coming back because they treat you great. Rick More
R-E-S-P-E-C-T My initial contact with the dealership was via the Internet. I received a very prompt reply on the F150 CPO unit that I was interested in. David set a My initial contact with the dealership was via the Internet. I received a very prompt reply on the F150 CPO unit that I was interested in. David set an appointment for a test drive. I was very impressed with his knowledge of the vehicle & his ability to answer all of my questions. A deal was reached & then it was off to see Freddie in finance. A very smooth transaction was accomplished there. I experienced a very minor issue with the service department. David showed a genuine interest in making things right. It has been my experience that occasionally salesmen have a tendency to take advantage of customers. At Five Star Ford this is not an option. I was treated with a great deal of respect. I am very happy with my truck & I highly recommend this dealership. More
My Buying Experience I had issues with my vehicle which was a 2014 Ford Focus I bought brand new from Five Star Ford. Diron Lintz and Tut Elbert helped he work it out and I had issues with my vehicle which was a 2014 Ford Focus I bought brand new from Five Star Ford. Diron Lintz and Tut Elbert helped he work it out and get out of that car and into a lease at an affordable rate. I also want to mention Steven Carter who always took excellent care of me in the service department with the other car that gave me nothing but mechanical issues the 17 months I had it.... More
This is our 6th automobile from Five Star Ford We have now purchased 6 automobiles from Five Star Ford. Our salesman for all 6 has been Mario Hurley. He is very knowledgeable of the automobiles and We have now purchased 6 automobiles from Five Star Ford. Our salesman for all 6 has been Mario Hurley. He is very knowledgeable of the automobiles and wants to help us get what we are really looking for. He's very friendly and down to earth. We love Five Star Ford. More
Most enjoyable car buying experience I've ever had Sam Limo and the rest of the team at 5 Star Ford made me feel right at home and very welcome. They worked hard to get me the best deal. Couldn't have Sam Limo and the rest of the team at 5 Star Ford made me feel right at home and very welcome. They worked hard to get me the best deal. Couldn't have been happier with the experience. I will tell everyone I know to buy their next car from 5 Star Ford. Thank you Sam Limo and Tut for all your help. More
Thank you I went to Five Star Ford to look for a new car, and left there with not only a beautiful vehicle but an awesome experience. From the moment I walked i I went to Five Star Ford to look for a new car, and left there with not only a beautiful vehicle but an awesome experience. From the moment I walked into the very nice and extremely clean dealership, I was met by friendly faces and offers to assist me. I was fortunate enought to be helped by Diron Lintz. Diron was professional, knowledgeable, and very courteous. He helped me find a vehicle that I can honestly say I love, and was with me every step of the way. I would also like to commend the Finance Manager Tony, who was as professional and friendly as Diron, and made the least enjoyable part of buying a vehicle painless. My experience at Five Star Ford exceeded my expectations and I thank them for that! More