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Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,583 reviews

December 03, 2015

Happy Buyer We purchased a 2015 Focus sedan from William May. He was fast and efficient and able to answer all our questions. We found the car we wanted quickly More

by jim52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
December 03, 2015

Ken McLemore is AWESOME! I went in to look at purchasing a new vehicle and Ken McLemore helped me. He not only gave exceptional service, but he actually LISTENED to me and wh More

by uneedawhat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 03, 2015

great experience It is a great place we have got two vehicle from the place and we are very satisfied with the cars and service from this dealership. More

by rockygonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 03, 2015

Josh Ingram Our interaction with Josh Ingram left us completely in awe. His professionalism, along with his expediency was appreciated beyond words. We were comp More

by HappyCustomer
Recommend Dealer
Yes
Employees Worked With
December 03, 2015

Acceptable; Spencer and Tut were good guys. Superfriendly Finance Guy - Tut - checked me out; it just took a long time to get to him - not his fault. The team, and Spencer were quick to get the More

by FordCust#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Southwell
December 02, 2015

Quick, effortless, got what I wanted without the hassle Justin is a very attentive salesman. Cares about his customers, and will work hard to make the deal happen the way you want it. Very satisfied More

by raormrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 02, 2015

Found my car I did my search in the internet and found a great deal on a Ford Focus. Went in to talk with Hector. He was with a customer so he sent me to Joe. We More

by DeannaBeinlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Ferrantelli
December 02, 2015

Super experience I had a stellar experience with William May. He was honest and fun. He also showed his interest in us by following up before and after the deal was d More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
December 02, 2015

No Hassle Every aspect of the experience was no hassle. To buy my truck was a multi-month process and our sales guy (Carlton Abrams) was great. He didn't keep c More

by t-roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Carlton Abrams
December 02, 2015

Top Notch!!!! I initially did my search by internet. I placed my specifications, contacted 5 Star Ford and in a very short time received an e-mail from Chad Ritter More

by ArmyMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ritter
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