
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Happy Buyer We purchased a 2015 Focus sedan from William May. He was fast and efficient and able to answer all our questions. We found the car we wanted quickly We purchased a 2015 Focus sedan from William May. He was fast and efficient and able to answer all our questions. We found the car we wanted quickly and most importantly we were through the buying process quickly at a very fair price. If your time is valuable and you are trying to avoid dealer hassle that is so common--go here to buy. A special shout out to Freddie in the finance/paperwork side--he made that fast, friendly and enjoyable. We could have done without the sales pitch for alarms, window tint and other accessories but not a big deal. Also surprised a new car didn't come with 2 remote key fobs--my guess is $10 from China. Will buy on Amazon but that is a miss by Ford. More
Ken McLemore is AWESOME! I went in to look at purchasing a new vehicle and Ken McLemore helped me. He not only gave exceptional service, but he actually LISTENED to me and wh I went in to look at purchasing a new vehicle and Ken McLemore helped me. He not only gave exceptional service, but he actually LISTENED to me and what I wanted. He didn't just try to sell me something to get a commission and made sure to show me what I liked based on my needs and personality. I was absolutely blown away by the whole buying experience because of him. I will most certainly come back to see him when I'm in the market for another vehicle and will refer anyone who is looking to him. Thank you KEN! More
great experience It is a great place we have got two vehicle from the place and we are very satisfied with the cars and service from this dealership. It is a great place we have got two vehicle from the place and we are very satisfied with the cars and service from this dealership. More
Josh Ingram Our interaction with Josh Ingram left us completely in awe. His professionalism, along with his expediency was appreciated beyond words. We were comp Our interaction with Josh Ingram left us completely in awe. His professionalism, along with his expediency was appreciated beyond words. We were completely satisfied with our experience. Josh took care of us from beginning to end as we purchased our used vehicle; no waiting, no fuss, no muss. We will tell our friends! More
Acceptable; Spencer and Tut were good guys. Superfriendly Finance Guy - Tut - checked me out; it just took a long time to get to him - not his fault. The team, and Spencer were quick to get the Superfriendly Finance Guy - Tut - checked me out; it just took a long time to get to him - not his fault. The team, and Spencer were quick to get the car detailed and ready. Overall, a positive experience. More
Quick, effortless, got what I wanted without the hassle Justin is a very attentive salesman. Cares about his customers, and will work hard to make the deal happen the way you want it. Very satisfied Justin is a very attentive salesman. Cares about his customers, and will work hard to make the deal happen the way you want it. Very satisfied More
Found my car I did my search in the internet and found a great deal on a Ford Focus. Went in to talk with Hector. He was with a customer so he sent me to Joe. We I did my search in the internet and found a great deal on a Ford Focus. Went in to talk with Hector. He was with a customer so he sent me to Joe. We found a used Focus with low mileage. And I purchased my new car. I paid cash and I love my little car. More
Super experience I had a stellar experience with William May. He was honest and fun. He also showed his interest in us by following up before and after the deal was d I had a stellar experience with William May. He was honest and fun. He also showed his interest in us by following up before and after the deal was done. More
No Hassle Every aspect of the experience was no hassle. To buy my truck was a multi-month process and our sales guy (Carlton Abrams) was great. He didn't keep c Every aspect of the experience was no hassle. To buy my truck was a multi-month process and our sales guy (Carlton Abrams) was great. He didn't keep calling asking my status or what my plans were. I had to sell a couple items before I could by my truck. After I was ready I called Carlton up and he had my exact truck I wanted (I was very picky on my options and was not going to budge on what the truck had to have). The price was right so we purchased it. Going to the finance office was also no hassle. Tony the finance guy didn't try to talk us into anything we didn't want, just supplied us with the options and let us choose which way we wanted go. Overall we are very happy with Five Star, which is why this is our second vehicle we have bought from them. More
Top Notch!!!! I initially did my search by internet. I placed my specifications, contacted 5 Star Ford and in a very short time received an e-mail from Chad Ritter I initially did my search by internet. I placed my specifications, contacted 5 Star Ford and in a very short time received an e-mail from Chad Ritter with pictures of vehicles that fit my needs. My credit application was done online and once I got to the dealership everything went very smoothly. I definitely recommend going to 5 Star Ford and seeing Chad Ritter to purchase your next car or truck. More