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Five Star Ford

North Richland Hills, TX

4.9
8,769 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,769 reviews

November 03, 2015

The Freddie Finance Experience Every happy with my new car excellent service by Freddie and Juan. Will recommend this dealership. Both were very nice understanding and helpful in ev More

by martinez,liz3
Recommend Dealer
Yes
Employees Worked With
Other Employees : Freddie Valdovinos
November 03, 2015

Perfect in every way I had just gotten the news that 2000 Mustang had major engine. I have loved that car from day one, and ill next in time. My problem what was i going t More

by Flybri15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferrantelli
November 03, 2015

Five Star Ford is exactly that...FIVE STAR!!! Our experience at Five Star started with Jim Fairweather who met us at the door with a friendly smile and handshake. Together with Jim Geier, they put More

by Blondie
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Geier, Jim Fairweather, Jimmie Mathews
November 02, 2015

Overwhelmed, in a good way I have purchased several new vehicles, but never have I experience the kind of positive customer service I received here. They made my purchasing exp More

by F150 Buyer
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Recommend Dealer
Yes
Employees Worked With
Mark Lancaster
November 02, 2015

Excellent customer service! This is our 2nd vehicle purchased at Five Star Ford. Our sales person made the first purchase so easy, we called him when we were ready to purchase a More

by happycarbuyer
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Compton
November 02, 2015

Easy Transaction Hector was very knowledgeable of the vehicle and answered all of my questions. Negotiations were quick and simple, I was in and out in one hour drivi More

by benh1981
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Recommend Dealer
Yes
Employees Worked With
November 01, 2015

OMG! Such an awesome experience I have never been treated with such respect. The sales staff actually listened to me and helped me pick the best car for my family needs. I will no More

by hollyheath
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Diron Lintz
November 01, 2015

Glad to have this awesome truck!! My sales person is a bit new to the dealership, but handled himself well. My circumstances with a "unique" trade-in made the process a bit slower than More

by fordtruck15
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Freddie Valdovinos
November 01, 2015

Awesome experience! Was looking to buy a dependable car for our daughter. Spencer Southwell, our dealer, was very approachable and not a pushy dealer. Anybody who purchas More

by Bchez71
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Spencer Southwell
November 01, 2015

Unbelievable Experience Doreen Bainbridge is one of the greatest sales person ever! She will work with you in whatever way she can while feeling comfortable purchasing a new More

by Edgar Resendiz
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
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