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Five Star Ford
North Richland Hills, TX
8,602 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,602 reviews
November 26, 2022
At Five Star Ford it was a great it was phenomenal I liked it very much and I took good care of me liked it very much and I took good care of me More
by SteveHale081
November 26, 2022
Very good dealing with Alfred and all 5 Star Ford team, the best new car buying experience I've had. the best new car buying experience I've had. More
by mgq8
Employees Worked With
November 25, 2022
Excellent service! Alfred made our experience quick and easy! Thank you for finding our dream truck Alfred made our experience quick and easy! Thank you for finding our dream truck More
by pfox90
Employees Worked With
November 22, 2022
John Hilsinger was an awesome help in my car buying experience and would highly recommend him to anyone looking for a new or used Ford. experience and would highly recommend him to anyone looking for a new or used Ford. More
by jh2022
November 22, 2022
Rick Dike is the best salesman to work with. There is no need to go back and fourth with Rick he gives the best price the first time. I have bought several trucks from Rick. Every experience has There is no need to go back and fourth with Rick he gives the best price the first time. I have bought several trucks from Rick. Every experience has been great! More
by dmorgan1568
November 22, 2022
The dealership was clean and decorated. I was greeted with excitement and was asked if I wanted something to drink. I was greeted with excitement and was asked if I wanted something to drink. More
by Savannah Rose
Employees Worked With
November 20, 2022
Good guy, took care of me quickly and professionally. I wouldn't hesitate buying from him in the future. Honestly he was the bright spot at the dealer. I waited quite a while before anyone acknowledg I wouldn't hesitate buying from him in the future. Honestly he was the bright spot at the dealer. I waited quite a while before anyone acknowledged me... And they were working on the building while I was there... The noise was almost unbearable... Should wait to do that after hours. Anyway Alfred is great, and definitely the reason I'm leaving a good review. More
by dwil018
November 14, 2022
Great experience with Five star Ford. Mike helped me understand throughout the whole process of purchasing a new Ford Bronco. Alfred made sure I was all set up and ready to enjoy my new v Mike helped me understand throughout the whole process of purchasing a new Ford Bronco. Alfred made sure I was all set up and ready to enjoy my new vehicle on the road! Great team and walked away feeling like I was taking care of. More
by megan.dean
November 10, 2022
Professional and dedicated dealership that works hard to satisfy it's customers. Very transparent operation satisfy it's customers. Very transparent operation More
by donaldchamberlain38
Employees Worked With
November 10, 2022
Joad is the best car salesperson ever! Really went above and beyond for me! Thank you guys! Really went above and beyond for me! Thank you guys! More
by mbcrafton27
Employees Worked With
