
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is our 5th vehicle to purchase from Five Star! The EXCELLENT customer service and FRIENDLY staff is what keeps us going back. We'll be back!! EXCELLENT customer service and FRIENDLY staff is what keeps us going back. We'll be back!! More
My experience at 5 Star Ford was the best experience of any dealership that I have ever visited. Everyone was friendly and helpful when needed. The whole experience was great except for 1 part of miscommun any dealership that I have ever visited. Everyone was friendly and helpful when needed. The whole experience was great except for 1 part of miscommunication between 2 sales people. I really only consider that issue a hiccup as it was resolved. I would recommend this dealership to anyone I know. More
Alfred was a great guy. We've purchased other cars at Five Star in NRH before and they've always been helpful. Alfred helped us through the entire process and communicated with us every step of the at Five Star in NRH before and they've always been helpful. Alfred helped us through the entire process and communicated with us every step of the way to let us know how things were going and when we would be done. We'll definitely be going back next time we're in the market for a vehicle. More
While the dealership was very busy, the people were very friendly, and things went smoothly during the buying process, even with the added wrinkle of having no credit score to speak of. Due to the volume of friendly, and things went smoothly during the buying process, even with the added wrinkle of having no credit score to speak of. Due to the volume of sales, the only small downside was the length of time it took to get the car ready for my pickup, but waiting (went home and came back later) a few hours was not a big deal to me. More
David was awesome, came in and I knew exactly what I wanted and he delivered. Overall great experience, which I can't say for another Ford dealership that I had bought my last two vehicles from..needles wanted and he delivered. Overall great experience, which I can't say for another Ford dealership that I had bought my last two vehicles from..needless to say I will be back in the future! More
Rick Dike goes above and beyond to find exactly what we are looking for in our exact price range. Returns all phone calls promptly, never makes us feel rushed while searching for a vehicle, and works to g are looking for in our exact price range. Returns all phone calls promptly, never makes us feel rushed while searching for a vehicle, and works to get us the best deal possible. We have been customers for over 10 years because of the excellent service of Five Star Ford and the best financing staff. Will continue to be customers for years to come. More
Justin is flat out awesome. This is my second vehicle purchased from him. I come in, tell him what I want, tell him the price I want, and he makes it happen without all the "Let me talk to my manger BS". purchased from him. I come in, tell him what I want, tell him the price I want, and he makes it happen without all the "Let me talk to my manger BS". We get to the point and he makes it happen. I don't like getting run around or having a salesman play games with me. Justin doesn't do that and I actually do not dread coming to buy a car when dealing with Justin. More
It has been a long time since my husband & I purchased a new car, so we didn't know what to expect. But we were really pleased with the treatment we received from salesman Doyle Wells. He was ju purchased a new car, so we didn't know what to expect. But we were really pleased with the treatment we received from salesman Doyle Wells. He was just wonderful. Can't praise him enough. Totally went out of his way to make us happy and satisfied with our purchase. Wouldn't let us leave the lot until he explained some of the things about operating the car. Couldn't believe his patience explaining things. All in all, a terrific experience, thanks to Dole. More
I am not a direct customer of this dealership but I work for a credit union in San Diego. One of my members purchased a vehicle and wanted to finance with me. Tut made the whole experience pleasant and if for a credit union in San Diego. One of my members purchased a vehicle and wanted to finance with me. Tut made the whole experience pleasant and if I am ever asked who to see about financing in Texas it will be Tut! Thank you for making this so easy for our mutual customer. More
We totally love our salesperson Justin Allerheiligen. He truly wanted us to be happy with our purchase and had to look for the right car for my husband and I. He just exceeds our expectations and always gi truly wanted us to be happy with our purchase and had to look for the right car for my husband and I. He just exceeds our expectations and always gives us his time and attention. We will be buying from him again very soon!! This was our second car purchase with him and we are really enjoying our vehicle. He is an honest salesperson that wants you the customer to be happy. More