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Five Star Ford

North Richland Hills, TX

4.9
8,581 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,581 reviews

January 18, 2014

This is our 5th vehicle to purchase from Five Star! The EXCELLENT customer service and FRIENDLY staff is what keeps us going back. We'll be back!! More

by Edge2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 2
January 17, 2014

My experience at 5 Star Ford was the best experience of any dealership that I have ever visited. Everyone was friendly and helpful when needed. The whole experience was great except for 1 part of miscommun More

by chase01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Rich, Kenneth Wilder
January 15, 2014

Alfred was a great guy. We've purchased other cars at Five Star in NRH before and they've always been helpful. Alfred helped us through the entire process and communicated with us every step of the More

by davidww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 15, 2014

While the dealership was very busy, the people were very friendly, and things went smoothly during the buying process, even with the added wrinkle of having no credit score to speak of. Due to the volume of More

by eric_w66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hardick
January 15, 2014

David was awesome, came in and I knew exactly what I wanted and he delivered. Overall great experience, which I can't say for another Ford dealership that I had bought my last two vehicles from..needles More

by skinnermis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hardick
January 14, 2014

Rick Dike goes above and beyond to find exactly what we are looking for in our exact price range. Returns all phone calls promptly, never makes us feel rushed while searching for a vehicle, and works to g More

by Wksummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 14, 2014

Justin is flat out awesome. This is my second vehicle purchased from him. I come in, tell him what I want, tell him the price I want, and he makes it happen without all the "Let me talk to my manger BS". More

by burnscore1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton
January 14, 2014

It has been a long time since my husband & I purchased a new car, so we didn't know what to expect. But we were really pleased with the treatment we received from salesman Doyle Wells. He was ju More

by ConeyIsland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Wells
January 14, 2014

I am not a direct customer of this dealership but I work for a credit union in San Diego. One of my members purchased a vehicle and wanted to finance with me. Tut made the whole experience pleasant and if More

by TraceySandiego
Friendliness
Recommend Dealer
Yes
Employees Worked With
January 13, 2014

We totally love our salesperson Justin Allerheiligen. He truly wanted us to be happy with our purchase and had to look for the right car for my husband and I. He just exceeds our expectations and always gi More

by ibcindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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