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Five Star Ford

North Richland Hills, TX

4.9
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,580 reviews

August 01, 2011

FROM THE FIRST MINUTE I ARRIVED UNTIL THE LAST MINUTE WHEN I DROVE OUT WITH MY NEW TRUCK THEY COULD NOT DO ENOUGH TO PLEASE ME. THANKS JASON AND FIVE STAR FORD FOR THE BEST NEW CAR SHOPPING EXPERIENCE EV More

by WILLIAM HECKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JASON HOWELL
August 01, 2011

Positive experience. Answered all questions. Made me (single female) not feel like an idiot in a "man's world." Treated with respect. Appreciate their "follow up" attention. More

by Jerremil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell Anthony Schneider, Anthony Snyder
July 30, 2011

Salesman Mr. Dike was very friendly and knowledgable about his inventory. Did not try to sell us something we did not want. Gave us facts with no run around. Fast service and we had the truck driving h More

by Hookshot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
July 29, 2011

Jason and Josh worked with me on the purchase of two new vehicles step by step. I felt that their effort and professional demeanor surpassed any auto buying experience that I have to date. I would highly More

by bmiller99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell and Josh
July 29, 2011

My husband bought a new Ford F150 in September from 5 Star Ford and we had a really good experience. It was my turn to trade my car in for a newer model so I looked online at their used inventory and fo More

by sissaybrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
July 27, 2011

Joe treated me with the utmost respect. When I needed a couple of days to think about the purchase, he allowed me space and did not pressure me. I do not appreciate or respect the salesman who is high pre More

by dmklaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferrantelli, Joe Ferrantelli
July 26, 2011

I would like to say we are very pleased with our salesmen. We just love 5 Star Ford We travel 1360 miles to get our last 3 cars. We can't say enough how 5 Star helped us with our new car. We w More

by Sandra Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins & Kelly Blackwell, Kelly Blackwell
July 26, 2011

The experience at 5 Star Ford was actually a good experience. We were dreading the buying of another vehicle as we've always seen it as a big chore, no pressure. The saleman listened to what we wer More

by sdferralez
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Southwell, Spencer Southwell
July 26, 2011

My husband and I have been there two different purchases.Jim Fairweather was our first purchase on a used truck.Aaron Dias was our second purchase of our Ford Fusion.Both men were very friendly.Al More

by roxan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias /Jim Fairweather, Jim Fairweather, Aaron Dias
July 25, 2011

Excellent professional staff. Service was exceptional. Financing was handled quickly. The price was fair and based on the invoice which was greatly appreciated. Lee handled the delivery personally and was More

by wjdlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee Clanton
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