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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,279 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,279 reviews

December 07, 2025

Great service and the waiting area was great, with snacks & drinks provided, free wifi and video was sent showing what was done on my car. More

by Maria C
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Calvaruso & Alex from Service
December 06, 2025

Excellent Experience! World class customer service during the entire time. 5 Star isn't just a name, it's a declaration of what to expect at this dealership! More

by TLMYERS50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Hernandez Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, TLMYERS50, on your new Subaru! The team at Five Star Subaru are focused on helping you fully enjoy your car. When you have technical or care questions, we want to hear from you at 817-438-1700. Thank you for your kind endorsement and business. Sincerely, David Cheney, General Sales Manager

December 06, 2025

The process and service was great, I told the salesman what I wanted and how I wanted the proceeds to go and he bent over backwards to meet my requests! I wouldn’t hesitate to go back! More

by JASONCDANIELSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nart Abzakh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2025 -

Five Star Subaru of Grapevine responded

JASONCDANIELSON, We appreciate you at Five Star Subaru! Our sales team is focused on getting our customers what they want with transparent deals. If there is anything else you need, we want to hear from you at 817-438-1700. Thank you for shopping at our dealership! Take care, David Cheney, General Sales Manager

December 06, 2025

Jeremy Matthews and Corbin Beck made my purchasing experience incredibly pleasurable. Jeremy was extremely helpful from my placing my order for a 2026 Crosstrek to delivering it two months earlier tha More

by KATHLEEN.MORRIS4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

BB was professional, honest, patient and kind. He presented all options clearly and he made the experience great! More

by GEANAS123
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Five Star Subaru of Grapevine responded

GEANAS123, Thank you for shopping at Five Star Subaru! BB and our team appreciate your kind comments and welcome your new car questions at 817-438-1700. We are dedicated to helping you fully enjoy your Subaru! Stop by or call us for advice. Best regards, David Cheney, General Sales Manager

December 03, 2025

Best car buying experience I’ve had…and I’ve bought a lot of cars. More

by DANSKOGNES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, DANSKOGNES! We are so happy you shopped at Five Star Subaru. Complete customer satisfaction is a priority and we welcome the opportunity to help you enjoy your car. Please stop by or call 817-438-1700 for technical or care advice. Thank you for your business and endorsement. Safe travels, David Cheney, General Sales Manager

November 30, 2025

The people were so genius not pushing. Taylor was so helpful! The whole process was so EASY! Was always a Toyota person now I trust the Subaru family! More

by KONI.WRIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Five Star Subaru of Grapevine responded

Thank you, KONI.WRIGHT, for shopping at Five Star Subaru! We are excited you are now a member of the Subaru family. Taylor and our staff want to make certain you have the best driving experience. Give us a call at 817-438-1700 for advice any time. Congratulations! Take care, David Cheney, General Sales Manager

November 28, 2025

Love how knowledgeable and personable Hayden is. She is very refreshing and down to earth! More

by STEFFLEUTENEKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, STEFFLEUTENEKER, on your car from Five Star Subaru. Be sure to reach Hayden or me at 817-438-1700 whenever you need vehicle advice. We are excited to help you enjoy your new Subaru. Thank you for your feedback and business! Take care, David Cheney, General Sales Manager

November 27, 2025

Awesome again, Matt Branch was great as always. Top to bottom, this place is run like it should be. Thanks Grapevine Subaru. More

by httocs58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Five Star Subaru of Grapevine responded

Thank you, httocs58, for continuing to choose Five Star Subaru for your vehicle care. Matt and our techs can be reached at 817-438-1700 for automotive advice any time. We appreciate your recommendation and business. Take care, Jakob Ritter, Service Director

November 26, 2025

Colin did a great job of explaining the situation and the way it would be resolved. Everyone at the dealership is always friendly. More

by Subfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht
Nov 26, 2025 -

Five Star Subaru of Grapevine responded

Subfan, We appreciate you at Five Star Subaru! On behalf of Colin and our techs, thank you for your business and recommendation. If there is anything else we can do for you, please call 817-438-1700. We are always available to share our advice. Safe travels and thanks again, Jakob Ritter, Service Director

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