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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

June 21, 2023

I purchased 2024 Subaru Outback Touring XT from Internet Department sales Jamie Mijares and Jeff Davis. No pressure and great service. I highly recommend 5 Star Subaru. I love my Outback. More

by Sung Woo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaime Mijares, Jeff Davis
Jun 22, 2023 -

Five Star Subaru of Grapevine responded

Sung Woo, We are thrilled to have had the opportunity to assist you in your car-buying journey at Five Star Subaru. Building a strong and trustworthy relationship with our customers is of utmost importance to us, and your positive review reinforces our commitment to providing nothing but the best. Reach Jaime, Jeff, or me at 817-438-1700 when you have questions about your new Outback. We are excited to help you enjoy your car. Thank you, Doug Laymon, Sales Manager

June 20, 2023

Five Star Subaru has the BEST service and the best service advisors. This is my 2nd Subaru (Subi for LIFE!) and my favorite dealership. I've never had a bad experience here and have never been pressu More

by DIANEISBELL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Branch was excellent, attentive, and great communication
Jun 21, 2023 -

Five Star Subaru of Grapevine responded

Hello DIANEISBELL, Customer satisfaction is our top priority at Five Star Subaru, and we strive to provide exceptional service to every individual who walks through our doors. If you ever need any further assistance or have any questions, please don't hesitate to reach out to 817-438-1700. We are here to help. Thank you, Jake Ritter, Service Director

June 18, 2023

Very helpful, easy and comfortable process. Communication was great and the job was well done. More

by eliasj7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Gaines SR, Jeff Davis
Jun 19, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, eliasj7, on the purchase of your new car from Five Star Subaru. Communication continues, so reach us at 817-438-1700 to review the features on your Subaru anytime. We want you 100% knowledgeable about your vehicle's technology and care. Thank you for rating your visit! Best Regards, Doug Laymon, Sales Manager

June 18, 2023

Easy in and out, No hard pressure, would buy from Shannon and 5 star Subaru again. More

by mkpotter1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Five Star Subaru of Grapevine responded

Hello mkpotter1, Thank you for shopping at Five Star Subaru. Call on Shannon or me any time you need our vehicle advice at 817-438-1700. We are here to help you enjoy your car. Take Care, Doug Laymon, Sales Manager

June 17, 2023

second time A Cavazos has helped us purchase a Subaru - he is attentive, courteous and thorough! we had a good experience at Five Star Subaru!! More

by leilacash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jun 18, 2023 -

Five Star Subaru of Grapevine responded

Hello leilacash! How great to have you return to Five Star Subaru. Azrael is very customer focused and continues to be available at 817-438-1700 when you have questions about your new car. Enjoy your ride and call us any time. Thank you for your business and review, Doug Laymon, Sales Manager

June 17, 2023

I looked at offers from several Subaru car dealerships and Azrael Cavazos was the one who made the best offer for which it was worth driving an extra 30 miles! More

by Alex B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Five Star Subaru of Grapevine responded

Congratulations Alex on your new Subaru! Thank you for driving the extra mile to shop with Azrael and the Five Star Subaru team. We will do all we can to help you enjoy your car. Call on us any time at 817-438-1700. We appreciate you! Best Regards, Doug Laymon, Sales Manager

June 17, 2023

A great car purchase experience. I would buy again from my salesman, sales manager, and finance guy. They treated me with respect and were grateful that I was purchasing a Subaru, an More

by Satisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Five Star Subaru of Grapevine responded

Thank you for taking the time to rate your Five Star Subaru shopping experience! BB and I welcome any technical or maintenance questions at 817-438-1700. We want to make certain you totally enjoy your new car. Best Regards, Doug Laymon, Sales Manager

Jun 18, 2023 -

Satisfied responded

Thank you Doug, you are the BEST!

June 14, 2023

Since purchasing my Crosstrek, I have been inundated with texts and emails, all asking for feedback but I still haven't been able to actually get help from anyone. I still don't have my license plates, I ha More

by potagertexas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Semler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
June 13, 2023

5 Star Subaru of Grapevine's service department is off the chart in excellence, customer satisfaction and compassion. Mike Ohanesian was especially helpful and went to great extents to make my experience More

by Knightgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Five Star Subaru of Grapevine responded

Hello Knightgw, We are truly honored to have earned your trust and recommendation at Five Star Subaru. When you have future care concerns, we hope to hear from you at 817-438-1700. Safe travels and call on us any time. Take Care, Jake Ritter, Service Director

June 12, 2023

Fastest and easiest car purchase I've ever had. There was no dealer added junk or gimmicky financing. Got a decent trade in value for my vehicle. More

by gtrsguns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Five Star Subaru of Grapevine responded

Hello gtrsguns, We would like to express our sincerest gratitude for your exceptional review and an outstanding 5-star rating for Five Star Subaru. Your kind words and positive feedback truly made our day! Continue to reach Cameron and our team at 817-438-1700 with questions about your new Subaru. We are here for you! Thank you, Doug Laymon, Sales Manager

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