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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,097 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,097 reviews

May 02, 2023

Excellent experience working with Jordan. He helped me get the car I wanted without any hassle. He was highly communicative and respectful of my time, and I greatly appreciated his help! More

by schroederw779
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Five Star Subaru of Grapevine responded

Hello schroederw779, Thank you so much for recognizing Jordan and the Five Star Subaru sales team. We are focused on helping you enjoy your new car. Stop by or call 817-438-1700 if you would like to revisit the features on your Subaru. Best Regards, Doug Laymon, Sales Manager

May 01, 2023

Great customer service, especially service advisor, Johnny Taylor. Though it is some times ,to get someone to meet you when you drive up. More

by jwydy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Five Star Subaru of Grapevine responded

Jwydy1, How very nice of you for recommending so many of the Five Star Subaru service staff. Thank you for choosing our service center. Between visits, when you have vehicle questions, we welcome your calls at 817-438-1700. Safe travels and please count on us again. Take Care, Jakob Ritter, Service Director

May 01, 2023

This was one of the best shopping experiences over ever had. Darrell kept me updated on the status of the car and made sure I was informed every step of the way. Once it was time to buy the car, Kenny in f More

by crystal.watkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Five Star Subaru of Grapevine responded

Hello crystal.watkins, Thank you for much for taking the time to recognize Darrell and the Five Star Subaru sales team. Your recommendation is greatly appreciated and we look forward to helping you enjoy your new Subaru. Call on us at 817-438-1700 for technical or care advice any time! Thanks again, Doug Laymon, Sales Manager

May 01, 2023

We purchased our vehicle at another dealership a couple of years ago. Five Star Subaru is much more convenient to get to so we decided to try out their service department for an oil change. It was a great More

by JJJ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
May 02, 2023 -

Five Star Subaru of Grapevine responded

Thank you, JJJ79, for choosing Five Star Subaru for the care of your car. When we can be of further service, we hope to hear from you at 817-438-1700. Safe travels! Best Regards, Jakob Ritter, Service Director

April 30, 2023

Hayden was awesome. Very professional and friendly. I would definitely contact her again in the fiture More

by rpentleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
May 01, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, rpentleton, on the purchase of your new Subaru! Hayden and the Five Star Subaru sales team are available at 817-438-1700 any time you have technology or maintenance questions. We are here to help you fully enjoy your car. Thank you for your review and business. Sincerely, Doug Laymon, Sales Manager

April 29, 2023

I am very pleased with service they did on my car with all friendly people working in that place More

by asadimasih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose zambrana
Apr 29, 2023 -

Five Star Subaru of Grapevine responded

Hello asadimasih, We appreciate the opportunity to help you care for your car. Between visits, reach Jose and our techs at 817-438-1700. We always want to be your first call when you have vehicle questions. Thank you, Jakob Ritter, Service Director

April 28, 2023

Kenny was courteous, friendly and quite knowledgeable. We appreciated his help in our sale today. More

by m.s.graham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Five Star Subaru of Grapevine responded

Thank you, m.s.graham, for choosing Five Star Subaru to shop for your new car. Bill is a seasoned Subaru rep and we hope you continue to count on him for technical or care questions. Call 817-438-1700 any time. Congratulations on your purchase and enjoy your ride. Best Regards, Doug Laymon, Sales Manager

April 28, 2023

Very please with the service. And finding me the perfect car for me .🙋‍♀️ Highly recommended. More

by carolmkam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, carolmkam, on your new car purchase at Five Star Subaru. Thank you for your recommendation of Ron. Don't hesitate to call 817-438-1700 to review the features on your Subaru. Enjoy! Sincerely, Doug Laymon, Sales Manager

April 27, 2023

Very easy comfortable process with no real surprises. Received the deal I anticipated with no fuss. More

by dedesantis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hendricks
Apr 28, 2023 -

Five Star Subaru of Grapevine responded

Hello dedesantis, Congratulations on your Subaru purchase at Five Star Subaru! Please know that we continue to be available at 817-438-1700 to help you enjoy your car. Thank you for your business and call on us anytime. Best Regards, Doug Laymon, Sales Manager

April 26, 2023

This dealership offers an outstanding level of customer service each time I buy a car from them! I love my car and it was a truly wonderful experience. Cameron Munns is an absolute legend the way he execut More

by daneherrmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Five Star Subaru of Grapevine responded

Congratulations danherrmann on the purchase of your new Subaru. Cameron and the entire Five Star Subaru staff welcome the opportunity to address technical or care concerns at 817-438-1700. We want to ensure your best driving experience. Thank you, Doug Laymon, Sales Manager

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