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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

March 30, 2023

Excellent Dealership, James Inim Was the most gracious salesman I have ever had the pleasure of working with. He listened to what I wanted, I was tuff, because I did my homework before I came to More

by dwhetsell@verizon.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Mar 31, 2023 -

Five Star Subaru of Grapevine responded

Congratulations dwhetsell on your Five Star Subaru purchase. James is a seasoned Subaru representative and he and our entire team want to continue sharing knowledge with you. Let us know how we can help you enjoy your car at 817-438-1700. Thank you for your kind review and recognition of so many staff members. Best Regards, Doug Laymon, Sales Manager

March 29, 2023

Great experience here! Didn’t feel any pressure purchasing a vehicle, and were very helpful to make sure I got the car I wanted. James and everyone else were extremely nice More

by Jose Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Mar 30, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Jose, for taking the time to share your Five Star Subaru shopping experience. Expect stress-free services every time you stop by. James and I can always be reached at 817-438-1700. Call us whenever you need our Subaru knowledge. Take Care, Doug Laymon, Sales Manager

March 29, 2023

Jeremy went above and beyond even to the point of delivering my car to home after my old car was totaled in an accident! More

by bgill2
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Five Star Subaru of Grapevine responded

Bgill2, Congratulations on your new Subaru! Jeremy and I remain available for your questions at 817-438-1700. Stop by Five Star Subaru or give either of us a call any time. Thank you for your business and great feedback. Sincerely, Doug Laymon, Sales Manager

March 27, 2023

Jeremy was a pleasure to work with in purchasing my Crosstrek. I highly recommend Five Star Subaru. More

by trigolfer01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Five Star Subaru of Grapevine responded

Trigolfer01, Thank you for taking the time to review your Five Star Subaru shopping experience. Jeremy and I are excited to help you stay knowledgeable about your Crosstrek. Count on us at 817-438-1700 to address any technical or care questions. Thanks again for your business and kind review.Sincerely, Doug Laymon, Sales Manager

March 27, 2023

Super friendly and easy to work with. This was such a no pressure deal. Thanks to the whole team More

by mwoodford76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Five Star Subaru of Grapevine responded

Thank you, mwoodford76, for shopping at Five Star Subaru. As you begin enjoying your vehicle, our sales team welcomes your technical or care questions at 817-438-1700. We are here to help you with all of your automotive needs. Take Care, Doug Laymon, Sales Manager

March 27, 2023

Johnnie went above & beyond to get my car in for servicing. I was in and out & he made sure I knew how to get in touch with him while I waited. I love the service I get at Five Star Subaru in Grapev More

by d2davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Five Star Subaru of Grapevine responded

D2davis, It is great to know Johnnie and the Five Star Subaru service team took such good care of you. Complete customer satisfaction is always the goal. Whenever you have vehicle concerns, give us a call at 817-438-1700. We appreciate sharing our knowledge with you. Thank you, Jake Ritter, Service Director

March 26, 2023

After my car was totalled in an accident, I just cruised through the Suburu lot to just see what was available. Ron came out and greeted us. We took a test drive, and that was it! We had found a very nice T More

by lovedswan55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, lovedswan55, on your vehicle purchase at Five Star Subaru! We strive to make every dealership experience efficient and easy. Reach Ron or me at 817-438-1700 when we can address future vehicle concerns. Enjoy your Terrain and call on us again. Thank you, Doug Laymon, Sales Manager

March 26, 2023

They had everything ready when I arrived. Derek and I communicated by phone and the process was easy. More

by b_threets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Five Star Subaru of Grapevine responded

Hello b_threets, We hope you are enjoying your new Honda. Thank you for recognizing Derek and Five Star Subaru. Let us know if there is anything else we can do for you at 817-438-1700. Take Care, Doug Laymon, Sales Manager

March 24, 2023

Welcoming, comprehensive, sincere, professional, compassionate, prompt, make me feel like the family and that’s great More

by mcochran2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Five Star Subaru of Grapevine responded

Mcochran2949, Thank you for the list of kind words in your review. We value the chance to help with your vehicle needs at Five Star Subaru. Reach Johnnie and our techs at 817-438-1700 when you need future service. Take Care, Jake Ritter, Service Director

March 24, 2023

Jordan Reddish is an outstanding individual who possesses all the qualities that one could hope for in a professional. From the moment I met him, I was struck by his attentiveness and willingness to listen t More

by natemblackwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Five Star Subaru of Grapevine responded

Nate, Thank you for recognizing Jordan and me for our efforts to help with your new car purchase at Five Star Subaru. Professional services are to be expected for you and all of our customers. Jordan and I welcome you to call us at 817-438-1700 any time. It is important we continue to share our knowledge. Again, thank you for your kind feedback and your business, Doug Laymon, Sales Manager

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