Five Star Subaru of Grapevine

The recall service was easy to schedule, was done within the stated time frame and with refreshingly courteous attention. the stated time frame and with refreshingly courteous attention. More

The service manager was kind enough to tell me the The service manager was kind enough to tell me the slowest part of the day so I could get in on walk in service. This is my 5th Subaru and I was due The service manager was kind enough to tell me the slowest part of the day so I could get in on walk in service. This is my 5th Subaru and I was due for my first 6000 mile service on it. Before I could get scheduled I got a nail in the sidewall of the drivers rear tire. So I needed to get in quickly. I got there and Sean was my advisor and they did my service which included the tire rotation. So it made it easy to check the tires. They quoted me a price to replace the tire that was more than fair. I mean everyone talks about the dealer being expensive and I have not found that to be true at all. I had a price from Discount tire when I stopped in two days earlier to get air. The dealer at Five Star Subaru quoted a price to replace the same exact tire at 55% less than Discount. Even though it was a great price you can't help be a bit frustrated because you had the bad luck to get a road hazard on a brand new Subaru tire. I guess we looked frustrated as we were checking out. I always purchase the extended service package on my Subaru because it is such a good value. The advisor Dyson said we got this for you this time, and they rolled in the cost of replacing the tire for me. That is the service you get at 5 Star. I am not just saying that because I saved on the tire. The place is always spotless, the people from the sales rep to receptionist is always like your friend. I stop by and grab a coffee sometimes and visit with them. Just the best bunch you ever experience. Switched my business here the first day they opened and it has been awesome every since Thanks Rick Gray More

We keep coming back to five star Subaru for the service. First with Ron Berman, now with Spencer. Great people, great service! First with Ron Berman, now with Spencer. Great people, great service! More

Excellent, prompt, courteous service. Reception area comfortable and well supplied. I highly rate them for quality work. They are honest and don’t disappoint. comfortable and well supplied. I highly rate them for quality work. They are honest and don’t disappoint. More

Came in for an oil change. Got My Vehicle in right Came in for an oil change. Got My Vehicle in right away. Even washed it came out and told me everything that the vehicle may need in the future. Ve Came in for an oil change. Got My Vehicle in right away. Even washed it came out and told me everything that the vehicle may need in the future. Very pleasant experience More

Salesman Prakash Eb was very attentive to our needs and the finance department also provided very good service. the finance department also provided very good service. More

This Dealer is the absolute best daler in north texas they took such good care of me and I don't think I will ever shop anywhere oher that Sam Pack Five Star Subaru. Ask for Junior he is definitely the they took such good care of me and I don't think I will ever shop anywhere oher that Sam Pack Five Star Subaru. Ask for Junior he is definitely the reason for my Extraordinary experience and i will always come back! More

Everyone there is still very friendly, Shantia still remembers me. Danny and Tyler are still my Subie heroes... All is well!!!! Thank you. remembers me. Danny and Tyler are still my Subie heroes... All is well!!!! Thank you. More

They were straightforward, honest, and most of all composed which is always greatly appreciated. They made me feel like I wasn’t a sales number and gave me dedicated attention throughout the entire pr composed which is always greatly appreciated. They made me feel like I wasn’t a sales number and gave me dedicated attention throughout the entire process! More

Excellent and helpful staff here. They went out of their way to make sure the buying process was very easy. way to make sure the buying process was very easy. More