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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,427 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,427 reviews

August 14, 2023

Jaime Mijares is an excellent agent, he knew the car very well and explained everything I needed to know. I absolutely recommend him. More

by pablomijangos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 14, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, pablomijangos, on the purchase of your new Subaru! Jaime, Jeff, and I welcome your technical or care questions at 817-438-1700. Customer service continues long after the sale. Enjoy your car and call on us anytime. Thank you, Doug Laymon, Sales Manager

August 13, 2023

This dealership was fantastic to work with. Azrael knows so much about these cars and he shared with us all the safety features. The vehicle was also priced right and we purchased it the same d More

by mpetitt74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Five Star Subaru of Grapevine responded

Thank you, mpetitt74, for shopping at Five Star Subaru. Azrael and our sales team remain available at 817-438-1700. Stop by or call us if you have questions about your Subaru. We are here for you. Thanks again, Doug Laymon, Sales Manager

August 13, 2023

Customer service here is absolutely amazing! The service rep was super nice and knowledgeable. Enjoyed my ride with the courtesy driver More

by Prohsgrpvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Five Star Subaru of Grapevine responded

Hello Prohsgrpvn, Your trust in Five Star Subaru is greatly appreciated, and we're thrilled to hear about your positive experience. Don't hesitate to reach Johnnie and our service team with questions at 817-438-1700. Helping you care for your Subaru is important to all of us. Thank you for your business and review, Jake Ritter, Service Director

August 12, 2023

Cameron was great ! 2nd car bought from him ! Highly recommend him - very professional, great communication ! More

by DLKHILL2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, DLKHILL2, on your new car purchase at Five Star Subaru. We look forward to hearing from you at 817-438-1700 whenever you need vehicle advice. Call on us again Your recommendation of Cameron and our dealership is very much appreciated. Thank you, Doug Laymon, Sales Manager

August 12, 2023

Quick, professional, and courteous. They take excellent care of their customers. We’ll be going back there next time. More

by JHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion
Aug 13, 2023 -

Five Star Subaru of Grapevine responded

Thank you, JHR, for being a valued Five Star Subaru service customer. Between visits, don't hesitate to call 817-438-1700 when you have vehicle concerns. We want to be your only call with questions about your Subaru. We look forward to seeing you again. Safe travels, Jake Ritter, Service Director

August 11, 2023

Unusual excellent dealership. Derek was who I worked with and was very impressed with his thoroughness and no pressure approach. Very pleased with the overall dealership. More

by wllmhlt5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 12, 2023 -

Five Star Subaru of Grapevine responded

Hello wllmhlt5, It is our goal to impress you every time to come to Five Star Subaru. Customer satisfaction is another goal and we want to continue hearing from you at 817-438-1700. Let us know when you have technical or care questions. We are here for you. Thank you, Doug Laymon, Sales Manager

August 11, 2023

Good people good job nice car good experience love the car looking forward for service and a good experience there. More

by rpc5353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 12, 2023 -

Five Star Subaru of Grapevine responded

Rpc5353, How very nice of you to list so many Five Star Subaru staff in your review! We are so grateful to serve guests like you! Thank you for shopping with us and please stay in touch at 817-438-1700. We want to help you fully enjoy your car. Best regards, Doug Laymon, Sales Manager

August 11, 2023

Very friendly, helpful, & understanding! Ms. Knowles was patient with the many questions my daughter & I had prior to final selection. More

by cdking377
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, cdking377, to you and your daughter on the purchase of your new Subaru. Hayden, Scott, and the entire Five Star Subaru staff are excited to help you both enjoy your car. Don't hesitate to stop by or call 817-438-1700. Let us know when you need our knowledge. Thank you for your kind comments and business! Sincerely, Doug Laymon, Sales Manager

August 11, 2023

Shannon made the purchase not only easy but enjoyable. Complete trust in the dealership even buying online from 400 miles away. Great experience! More

by camcmillian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Five Star Subaru of Grapevine responded

Hello camcmillian, We are thrilled that Shannon met your expectations and provided you with a seamless and satisfying experience at Five Star Subaru. Our goal has always been to ensure that each customer receives exceptional service, and your patronage validates our efforts. Thank you for trusting in our team and if there is anything else we can do for you, please reach us at 817-438-1700. Enjoy your Subaru. Best regards, Doug Laymon, Sales Manager

August 11, 2023

The car purchase was easy and comfortable. The staff went out of their way to help with the process More

by GIVEAHOWL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Five Star Subaru of Grapevine responded

Hello GIVEAHOWL, Your kind review has truly brightened our day at Five Star Subaru. We're thrilled to know that James, Brandon, and our team were able to meet and exceed your expectations. Our commitment to providing top-notch service and high-quality vehicles is unwavering, and your complete satisfaction is a priority. Stop by or call 817-438-1700 when you need our vehicle knowledge. We are here for you. Thank you, Doug Laymon, Sales Manager

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