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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,369 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,369 reviews

October 13, 2021

Great service and friendly staff. Much quicker than expected. Easy and stress free process. I recommend them 100%. More

by jmoyer31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Five Star Subaru of Grapevine responded

Jmoyer31, Your business and recommendation of Five Star Subaru are greatly appreciated! Thank you for shopping with Jordan and please stop by or let us know if you would like to review your new vehicle at 817-438-1700. Your continued satisfaction is the goal. Thanks again, Doug Laymon, Sales Manager

October 12, 2021

At least fifteen words. I have already filled out two surveys. At least fifteen words. More

by woobwoob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John
Oct 13, 2021 -

Five Star Subaru of Grapevine responded

Thank you, woobwoob, for sharing another review of your Five Star Subaru experience. We hope to have the chance to help with future vehicle needs. Please reach our team any time at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

October 11, 2021

Quick service. Very professional staff. Easy to get in and out. I appreciated the appointment reminders. More

by loudermilkjilld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name (he spoke with my husband)
Oct 13, 2021 -

Five Star Subaru of Grapevine responded

Hello loudermilkjilld! Thanks for taking the time to rate your Five Star Subaru service visit. We want to keep you fully aware of the care of your auto. Reach our advisors at 817-438=1700 whenever you need vehicle advice. We are happy to help. Safe Travels, Marcus Procter, Service Director

October 11, 2021

Much quicker than expected! All covered by warranty, etc. Appreciate time for free oil changes being extended because of pandemic. More

by pleiades1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Five Star Subaru of Grapevine responded

Hello pleiades1972, We really appreciate the opportunity to care for your vehicle at Five Star Subaru. Mike and I welcome your questions between visits at 817-438-1700. Don't hesitate to give us a call. Thank you, Marcus Procter, Service Director

October 09, 2021

Our salesman was outstanding. Not pushing us to buy. Very relaxing visit. Myles Ramos was our salesperson. He was great. Mr. Ramos is not listed in among the salesmen. More

by GARYGUNTER100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Ramos, Michial Cox
Oct 09, 2021 -

Five Star Subaru of Grapevine responded

GARYGUNTER100, It was our pleasure to help you purchase your new car at Five Star Subaru. We want to continue hearing from you at 817-438-1700. Myles and I welcome you to stop by or call us any time you need our knowledge. Thank you and Congratulations, Doug Laymon, Sales Manager

Oct 10, 2021 -

GARYGUNTER100 responded

Great salesman. Myles Ramos. Hire more like him. Very personable!!!!!

October 08, 2021

Great service and friendly staff. Work was done correctly and ahead of schedule. I recommend them 100% More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Five Star Subaru of Grapevine responded

Thank you for recommending Five Star Subaru! We are grateful for the opportunity to help you care for your car and we welcome your questions between visits at 817-438-1700. Let us know how we can help. Take Care, Marcus Procter, Service Director

October 08, 2021

Went in for an oil change and was out in less than an hour. My service advisor Sean Roberts was very knowledgeable and super helpful in answering all my questions about upcoming maintenance items. The se More

by hyunchung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
Oct 11, 2021 -

Five Star Subaru of Grapevine responded

Thank you, hyunchung, for taking the time to recognize Sean and the Five Star Subaru service department. Sharing our vehicle care knowledge is always available to our valued customers at 817-438-1700. Let us know when you need us again. Best Regards, Marcus Procter, Service Director

October 07, 2021

Mitchell listened to my request and was able to find me a 2021 Crosstrek in the short turn around time I was in. More

by meanderstx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, meanderstx, on your new Crosstrek from Five Star Subaru. Stop by or give Mitchell or me a call at 817-438-1700 if you would like to further review its technology at any time. We want to make owning your Subaru the best experience. Thank you, Doug Laymon, Sales Manager

October 06, 2021

I felt no pressure from the sales team. Everyone was friendly and very easy to work with. Not once did I feel like anyone was being dishonest or pushy. They answered all our questions and made it a very More

by traviskern
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Five Star Subaru of Grapevine responded

Hello, traviskern! Thank you for your kind words and your business at Five Star Subaru. Azreal, Scott, and I welcome you to stop by or give us a call at 817-438-1700 whenever you have automotive concerns. We are happy to share our advice with our valued customers. Take Care, Doug Laymon, Sales Manager

October 05, 2021

Enjoying my 3rd vehicle from the Five Star Subaru of Grapevine, I have always enjoyed excellent service. They go above and beyond to ensure customer satisfaction. Five Star Subaru of Grapevine is the be More

by simplychinedu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Five Star Subaru of Grapevine responded

Simplychinedu, We can not thank you enough for all three buys at Five Star Subaru! Your loyalty means a lot to us. Dyson and I remain available for your technical or care questions at 817-438-1700. Let's make this new vehicle your best! Thank you, Doug Laymon, Sales Manager

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