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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

March 18, 2023

Everyone that we talked to seemed really friendly and eager to help with any questions we had i recommend this dealership More

by mikeymay62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Five Star Subaru of Grapevine responded

Thank you so much, mikeymay62! It is great to see your long list of Five Star Subaru staff that have helped you out. We look forward to your next call at 817-438-1700. We will look forward to seeing you again. Take Care, Doug Laymon, Sales Manager

March 18, 2023

A special acknowledgment to Ron Yon, I consider him a person, a professional who makes the customer feel comfortable. In the Usa I have bought in dealerships Volkswagen, Toyota, Mazda, BMW and now Subaru More

by NVO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

NVO responded

Yes

Mar 19, 2023 -

Five Star Subaru of Grapevine responded

NVO, Thank you for taking the time to rate your Five Star Subaru shopping experience. Ron is a seasoned Subaru representative and continues to be available at 817-438-1700 when you have questions. Let us know how we can help you enjoy your car. Take Care, Doug Laymon, Sales Manager

March 18, 2023

Rikko made the entire process simple, clear, and direct. He followed through with every promise made and listened to our needs. Rikko currently sells used cars, but because of the current interest rates, More

by Becky Bragg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rikko
Mar 19, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Becky, for rating your Five Star Subaru shopping visit. Rikko and I welcome you to stop by or call 817-438-1700 when we can share our knowledge. Your complete satisfaction continues to be the goal. Thanks again for your review and business, Doug Laymon, Sales Manager

March 18, 2023

Azreal was great. Whole process was easy. Redelivery visit with Shantai was wonderful. Very informative and kind. More

by Lescoyne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Five Star Subaru of Grapevine responded

Lescoyne, We are so grateful to call you a Five Star Subaru customer. Thank you for shopping with Azrael and please call on us again at 817-438-1700. Helping you fully enjoy your new Subaru is our next goal. Take Care, Doug Laymon, Sales Manager

March 18, 2023

Everything was awesome, this is my favorite car already. Hayden was great as well! Thanks for everything. More

by jenniferl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, jenniferl9, on your Five Star Subaru purchase. Customer satisfaction continues and we want to hear from you at 817-438-1700 when you have vehicle questions. Enjoy your new Subaru! Thank you, Doug Laymon, Sales Manager

March 15, 2023

Great customer service! !! Loved every bit of this car buying experience!!! Will definitely come back when we are in need of a new car again. More

by GARRETT_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, GARRETT_2, on your new car from Five Star Subaru! We are excited to help you enjoy your Subaru. Reach Derek or me any time at 817-438-1700. We hope you count on us again when you need vehicle help. Thank you for your kind words and endorsement. Sincerely, Doug Laymon, Sales Manager

March 14, 2023

I had already found the car I was looking for online. Shannon was honest knowledge and straight forward, definitely a 5 star buying experience for me. More

by A.Z. Holmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Five Star Subaru of Grapevine responded

Thank you, A.Z., for endorsing Shannon and the Five Star Subaru buying processes. We hope you count on us again for future vehicle needs. Reach us any time at 817-438-1700. Thanks again, Doug Laymon, Sales Manager

March 13, 2023

Easy, no pressure. Everyone was so friendly and helpful. Professional. In and out in less than 2 hours! Went out of their way to satisfy this customer. Will definitely More

by Tim Kenney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Five Star Subaru of Grapevine responded

Tim, Your complete satisfaction is a priority at Five Star Subaru. Kenny is a knowledgeable consultant and your questions are welcome at 817-438-1700. As you begin enjoying your Nissan, let us know if you need our advice. Thank you for your review and we hope to see you again. Take Care, Doug Laymon, Sales Manager

March 12, 2023

Our experience with 5 Stars Subie was extraordinary! ! Jordan Reddish,our internet salesman was full of patience. Highly recommended, very respectful, polite and kind. Thanks Jordan! Mr. and Mrs Hilge More

by Hilgendorf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
Mar 13, 2023 -

Five Star Subaru of Grapevine responded

Hello Mr. and Mrs. Hilgendorf, Thank you so much for recognizing Jordan and for shopping at Five Star Subaru. Your recommendation is greatly appreciated. Let us know when we can welcome you back to the dealership to revisit the features of your new car. We hope to help you fully enjoy your Subaru. Best Regards, Doug Laymon, Sales Manager

March 12, 2023

The best car purchasing experience I’ve ever had. Simple, courteous, no games or run-around. More

by NLK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, NLK, on the purchase of your new Subaru! Clay, Corbin, and I continue to be available at 817-438-1700. When you have technical or maintenance questions, we are here to help. Thank you for shopping at Five Star Subaru. Customer satisfaction is a top goal. Take Care, Doug Laymon, Sales Manager

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