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Five Star Subaru of Grapevine
Grapevine, TX
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,098 reviews
February 20, 2023
It was a pleasure buying my smooth and easy and Derek was fantastic and listened to what I asked for fantastic and listened to what I asked for More
by nana91375
Verified Customer
February 20, 2023
Job Well done and does restore some confidence in dealerships. Thank you. Very no nonsense, OTD pricing with out any gimmicks. Bought in Grapevine but reside in McKinney. Derek Adams is a very profe dealerships. Thank you. Very no nonsense, OTD pricing with out any gimmicks. Bought in Grapevine but reside in McKinney. Derek Adams is a very professional sales person, and highly recommend asking for him. He will not disappoint. Continued Success! More
by AviPro06
February 19, 2023
We had a wonderful purchasing experience at 5 Star Subaru of Grapevine. In particular, James Inim was outstanding - professional, communicative (explaining the features of the Outback when we were considerin of Grapevine. In particular, James Inim was outstanding - professional, communicative (explaining the features of the Outback when we were considering a purchase, updates as to delivery of our car, the purchase process and documents for our car, briefing us on our car, and following up with us after the purchase), respectful, and thoughtful. We highly recommend 5 Star Subaru of Grapevine and our salesperson, James Inim. Thank you, James! More
by LISA O
February 19, 2023
Excellent service, we were in and out in record time! Hayden was knowledgeable and very helpful. Hayden was knowledgeable and very helpful. More
by starla_da
February 19, 2023
Casey was awesome! She was professional and caring. Last year, I did not know if I wanted to trade up my Impreza or keep it. Casey listened, let me test drive her Cross She was professional and caring. Last year, I did not know if I wanted to trade up my Impreza or keep it. Casey listened, let me test drive her Crosstrek, because there were no cars available on the lot, explained the pros and cons and the best part, SHE WAS NOT PUSHY. This was in October, I was still considering my options. In November I returned and looked for Casey. I was ready to trade up. She handled everything smoothly, placed my order, and kept me updated as to my delivery. Last Saturday, I took possession of my new 2023 Crosstrek Sport in the Pearl Yellow. I love it! Casey was there to see that I was happy and answered any questions I had. During the week, I received a postcard from here and today, a week later, a telephone call asking if I was happy driving my car, and if she could be of service. I can’t ask for more. I feel like a VIP member of Five Star Subaru. Thank you! More
by COrtega
February 19, 2023
They are friendly. Salesman went beyond my expectations by helping and fixing minor issues wiylth the vehicle. Salesman went beyond my expectations by helping and fixing minor issues wiylth the vehicle. More
by Manny
February 19, 2023
Ron went above beyond to assist me to purchase my Chevy Traverse. He was knowledgeable but never pushy. Ron is extremely personable. I would highly recommend him to anyone! The finance gentleman we used w Traverse. He was knowledgeable but never pushy. Ron is extremely personable. I would highly recommend him to anyone! The finance gentleman we used was patient and very friendly. The team made my buying experience a positive experience! More
by jmcblc2004
February 19, 2023
Hands-down the best customer service I have personally experienced at any dealership. They treat me like they actually want my business. Crazy, right?! From the front desk, to the service department, the experienced at any dealership. They treat me like they actually want my business. Crazy, right?! From the front desk, to the service department, the salesmen to the finance personnel, everyone involved in the car buying process was caring, friendly, respectful, and professional. Five Star Subaru has an amazing team of Subaru-brand ambassadors. And the Outback I purchased is fantastic! What a great ride! They won me over from Honda and there's no going back. More
by Marcella Prather
February 19, 2023
Lots of cutomer service support before, during, and after our purchase of our new Subaru! our purchase of our new Subaru! More
by brakep
Employees Worked With
February 18, 2023
Myles is THE BEST! Whatever you need, he’s on it. Myles has been there before, during, and after purchase. He’s down to earth and not a jerk salesman. He didn’t push me Whatever you need, he’s on it. Myles has been there before, during, and after purchase. He’s down to earth and not a jerk salesman. He didn’t push me into anything I didn’t want. Myles was so great, we bought two cars from him! More
by Cayce Ervin
Employees Worked With
