Five Star Subaru of Grapevine

I came in to buy a car and my dealer was Myles. From the get-go he was attentive, not too pushy but always open to any questions I’ve had. I’m not very good with cars and Myles made me feel more co From the get-go he was attentive, not too pushy but always open to any questions I’ve had. I’m not very good with cars and Myles made me feel more confident and comfortable with my new knowledge of the car. Compared to other dealers from other brands, Myles was outstanding and personable, and he is the reason I stopped at Subaru. Plus I loved the car. I’ve never really considered Subaru before otherwise. You’ve got a great asset in Myles and I hope he continues to thrive and succeed. I’m certainly going to recommend him to my friends and family. More

This was the best buying experience in many decades for me! Bill K. Is the best! me! Bill K. Is the best! More

The sales team was easy to work with and very professional throughout the buying process. I mostly interacted with Derek and he was a pleasure to work with. Brandon in finance was also efficient professional throughout the buying process. I mostly interacted with Derek and he was a pleasure to work with. Brandon in finance was also efficient throughout his part of the process. Highly recommend Five Star Subaru! More

We loved the facillity and our salesperson. Dereck explained everything and was very easy to talk with. He kept us updated on every detail as we waited for our car. The facility was immaculate, Dereck explained everything and was very easy to talk with. He kept us updated on every detail as we waited for our car. The facility was immaculate, just a good feeling all around. While paperwork was being done, we were allowed to drive the car. We absolutely loved the process. More

I never had such a positive experience with a dealership. Shannon is the sweetest lady. Saying she went the extra mile is an understatement. Shannon is the sweetest lady. Saying she went the extra mile is an understatement. More

Service Managers and Techs do a great job. Car was clean and ready within the promised time. Car was clean and ready within the promised time. More

The best dealership experience at 5 Star Subaru was highlighted by our salesman Ron. He patiently showed us a couple difference vehicles and their features then let us test drive each of them to see wh highlighted by our salesman Ron. He patiently showed us a couple difference vehicles and their features then let us test drive each of them to see which one best fit our needs. Once we decided on a vehicle and placed an order, Ron kept us informed on the status and worked out the details for finishing the purchase once the vehicle arrived. This dealership did not try to add unwanted dealer add-ons or additional fees to the MSRP. The whole purchase experience was low stress. More

Efficient. Polite. Personable. Resourceful. Responsive. Knowledgeable. Kind. Honest. Fair. Clean. Patient. Reasonable. Fast. Concise. Caring. Polite. Personable. Resourceful. Responsive. Knowledgeable. Kind. Honest. Fair. Clean. Patient. Reasonable. Fast. Concise. Caring. More

I actually worked with Rikko to get my lease wrapped up and purchase my car. He was amazing - the experience was super easy and as always, I was very confident and pleased with my choice to come in. Lookin and purchase my car. He was amazing - the experience was super easy and as always, I was very confident and pleased with my choice to come in. Looking forward to bringing my partner in when she's ready to purchase! More

I am so glad I bought my first car from this dealership. EB was a great salesman, and the 2023 Crosstrek didn’t even need selling that’s how good a car it is. I liked how thorough he was in explaining the c EB was a great salesman, and the 2023 Crosstrek didn’t even need selling that’s how good a car it is. I liked how thorough he was in explaining the car in and out, and how smoothly the whole process of shopping, picking out insurance and finally receiving title and keys was. Excellent product, salesmanship and customer service. Deserves 6 stars out of 5. More