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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,065 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,065 reviews

February 14, 2025

Always a great experience at Five Star Subaru of Grapevine. Mostly great, helpful people, clean store, More

by maril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Five Star Subaru of Grapevine responded

Maril, We're so glad to hear you consistently have a great experience at Five Star Subaru! Thank you for the positive feedback about our team and dealership We appreciate your business! Let us know when you need our vehicle advice and expertise again at 817-438-1700. Best regards, Jakob Ritter, Service Director

February 14, 2025

Cooper was very helpful, nice and straight forward. Options and price were explained thoroughly. Happy with the experience. More

by SUSAN_STELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, SUSAN_STELL, on your new car from Five Star Subaru! Darrell and our staff remain available at 817-438-1700. We are dedicated to helping you enjoy your Subaru. Thank you for choosing our dealership. We look forward to hearing from you again. Best regards, David Cheney, General Sales Manager

February 14, 2025

I went in with no appointment for a battery replacement and they had me in and out in less than 2 hours - I made it to my next stop just in time. Always a pleasure to work with Subaru Grapevine - great de More

by suzieqt
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 15, 2025 -

Five Star Subaru of Grapevine responded

Thank you, suzieqt, for sharing your Five Star Subaru experience. We strive to make car servicing as painless as possible, and we're delighted you felt it was a great experience. We appreciate your business and look forward to scheduling future appointments at 817-438-1700. Safe travels, Jakob Ritter, Service Director

February 14, 2025

Always friendly and helpful! They are available to go the extra mile and check an issue I forgot about! My car is ready and waiting, when they are finished! Matt was especially n More

by Rizzo, Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Five Star Subaru of Grapevine responded

Thank you, Debbie, for choosing Five Star Subaru. We appreciate your trust in our service team and are so glad you chose us for your automotive needs. Call us for advice or to schedule future appointments at 817-438-1700. Safe travels, Jakob Ritter, Service Director

February 13, 2025

Grapevine Subaru provides great customer service. I was checked on twice while I waited for my oil change, tire rotation and multi point inspection. Everyone was friendly and cared about me having a More

by avinbel705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle -Service ⭐️⭐️⭐️⭐️⭐️
Feb 13, 2025 -

Five Star Subaru of Grapevine responded

We appreciate you, avinbel705! Thank you for rating your Five Star Subaru service experience. When you need future car care, we look forward to scheduling an appointment at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

February 13, 2025

The dealership sets the performance bar! Matt my Service Advisor is a consummate pro. Updated me and had very good product & parts knowledge. More

by Gbenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Gbenk responded

This is a top tier dealership. I love owning a Subaru. 5 Star continues to amaze with their relentless pursuit of customer care and service tech excellence. Stay with it Five Star. It is truly the secret sauce that separates you from the rest. In doing will sustain your long term success Your vision, values, execution of each days mission are well spoken and credible with transaction like I had today. Thank you.

February 13, 2025

I was very pleased with the outcome of our visit Saturday. The salesman we used was able to do everything we asked and made the day go better. Mr. Haines was professional and a very attentive man More

by JPOISSO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Five Star Subaru of Grapevine responded

Thank you, JPOISSO, for shopping at Five Star Subaru. We're so glad to hear you had such a wonderful experience with Kenny! Thank you for the fantastic feedback. We appreciate your recommendation and look forward to staying in touch. Call us at 817-438-1700. Let us know when you need our vehicle advice. Best regards, David Cheney, General Sales Manager

February 13, 2025

So far we have bought 2 Outbacks from this dealership and the service has been excellent. More

by JG.SCROGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Littrell
Feb 13, 2025 -

Five Star Subaru of Grapevine responded

Thank you, JG.SCROGGINS, for being a loyal Five Star Subaru friend. We are dedicated to helping you enjoy your Outback. Stop by or ask for Travis or me at 817-438-1700 should you need our advice. We appreciate being your auto dealer. Take care, Jakob Ritter, Service Director

February 13, 2025

Do not believe meet Steve Lennon so left open. you all got it going on! More

by APPYHSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Five Star Subaru of Grapevine responded

Congratulations, APPYHSE, on your purchase at Five Star Subaru. We are excited to help with your vehicle needs and we welcome the chance to share our knowledge. Give us a call at 817-438-1700 for car advice any time. Enjoy your ride! Best regards, David Cheney, General Sales Manager

February 12, 2025

Great experience. Jeff gave me a senior discount and washed my Crosstrek. I did not get the mat for the back seat. When I bought it, it was missing. More

by Dcoleman53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service department
Feb 13, 2025 -

Five Star Subaru of Grapevine responded

Dcoleman53, We're so glad you had a great experience at Five Star Subaru! We appreciate your business and are happy Jeff could help you out. Please contact us at 817-438-1700 any time you need our vehicle advice. We value you and your business. Sincerely, Jakob Ritter, Service Director

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