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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,026 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,026 reviews

July 15, 2021

Frank Lara was the best car dealer I've ever worked with. He was attentive, caring, and genuine. I recommend Frank and Five Star Subaru of Grapevine for your next car purchase. I just realized I sound like a More

by Young Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Davis, Frank Lara
Jul 16, 2021 -

Five Star Subaru of Grapevine responded

Thank you, Young Kim, for taking a moment to share your shopping experience at Five Star Subaru. Frank and our team want to welcome you back to the dealership any time you need our advice. We look forward to hearing from you at 817-438-1700. Drive safely and please stay in touch, Doug Laymon, Sales Manager

July 14, 2021

A great experience from start to finish. Jeremy and Jordan answered every question and had the vehicle ready by the time I got to the dealership! Brandon did a great job making the finance process quic More

by Happycustomer1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jul 16, 2021 -

Five Star Subaru of Grapevine responded

Hello Happycustomer1234! Congratulations on the purchase of your new vehicle from Five Star Subaru. Our sales staff continue to be available at 817-438-1700 to help you. Let us know if you would like to review your new Subaru features. We want to help you fully enjoy your ride. Thank you, Doug Laymon, Sales Manager

July 10, 2021

Loved our experience at Five Star! Prices were exactly what we expected, the sales process didn’t feel slimy or scummy. Honest people doing honest business! More

by LARAEGARCIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, LARAEGARCIA, on the purchase of your new vehicle from Five Star Subaru! Nick and I are excited to help you enjoy your Subaru. Reach either of us at 817-438-1700 to review its features. Thank you for shopping with us and please stay in touch. Drive safely, Doug Laymon, Sales Manager

July 09, 2021

Johnnie was very courteous, professional and knowledgeable. He answered all my questions and reviewed what my car needed to maintain safer performance. I highly recommend Five Star Subaru of G More

by P. Wiegand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Jul 09, 2021 -

Five Star Subaru of Grapevine responded

Hello P. Wiegand, On behalf of Johnnie and the Five Star Subaru team, thank you for taking the time to rate your service experience. Between visits, call 817-438-1700 when you have vehicle care concerns. We will be ready to help again. Thank you, Marcus Procter, Service Director

July 09, 2021

My Advisor Nick, E, at the Grapevine Subaru Dealers made my purchase of Crosstrek highly Successful and Good luck to Nick and all involved.. Blessings 🙏❤️To everyone More

by LILLYANNKURIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, E
Jul 10, 2021 -

Five Star Subaru of Grapevine responded

Congratulations LILLYANNKURIAN! We are so excited to help you enjoy your Crosstrek from Five Star Subaru. As you get comfortable in your vehicle, reach Nick or me at 817-438-1700 if you need to review any of its features. We are happy to help in any way we can. Thank you, Doug Laymon, Sales Manager

July 08, 2021

This is our second purchase in a year from Five Star Subaru of Grapevine (first for my son, now for me). Wow. I may never buy a car anywhere else! I emailed the dealership through the car buying p More

by Roy from Arlington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Jul 09, 2021 -

Five Star Subaru of Grapevine responded

Hello Roy, Thank you so much for your detailed feedback and review of Five Star Subaru. You are a valued customer and we want to continue helping you and your son enjoy your Subarus. We invite you both to reach us at 817-438-1700 any time you need our vehicle knowledge. Thanks again for your recommendation and let us know when we can help again. Best Regards, Doug Laymon, Sales Manager

July 08, 2021

Steve and The Five Star Subaru team were great to deal with from the start. They worked with us to find the right car at the right price. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kroes was great and key reason why I did the deal. His customer focus and willingness to find the best option was the reason we bought the Outback from Five Star, Jeff Davis
Jul 09, 2021 -

Five Star Subaru of Grapevine responded

Tony, We are excited to help you and your family enjoy your Outback from Five Star Subaru. Thank you for recognizing our sales team and please do not hesitate to call us at 817-438-1700. We want to make owning your new vehicle the very best experience. Best Regards, Doug Laymon, Sales Manager

July 08, 2021

Overall, the experience was good. Latif provided good information and instruction regarding the Subaru Outback I purchased. Of course it has been a difficult time to purchase a car because of the shortag More

by mayhem2870
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
4.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jul 08, 2021 -

Five Star Subaru of Grapevine responded

Mayhem2870, Thank you for understanding the issues with vehicle inventory at Five Star Subaru and around the country. We are grateful to have had the chance to help you and we want to continue hearing from you at 817-438-1700. Helping you fully enjoy your Outback is the goal. Drive Safely, Doug Laymon, Sales Manager

July 06, 2021

I had a great experience buying my vehicle from this dealership. No one made me feel any pressure whatsoever. Everyone who I spoke to was extremely polite and pleasant to talk to. More

by rosalyn1908
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rio Manalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Kusez
Jul 07, 2021 -

Five Star Subaru of Grapevine responded

Rosalyn1908, Thank you for shopping at Five Star Subaru. We are grateful for your business and we welcome any additional questions at 817-438-1700. Let us know when we can help with future automotive needs. Take Care, Doug Laymon, Sales Manager

July 05, 2021

I recently purchased my seventh Subaru. The last four have been from Five Star. The sales personnel have been great. The new cars are obviously clean and the used cars have look almost new. The service d More

by Bob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Fuller
Jul 06, 2021 -

Five Star Subaru of Grapevine responded

Bob, We can not thank you enough for every one of your purchases at Five Star Subaru. The extra miles you make to get to our dealership are also appreciated. We look forward to hearing from you at 817-438-1700 any time you need us. Thanks again, Doug Laymon, Sales Manager

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