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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,020 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,020 reviews

May 04, 2021

Thank you Robert and Antony.Had a very smooth and quick car buying experience! Highly recommend working with Robert and Grapevine Subaru! Very good experience. More

by Oleg S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer 5+, Anthony Lombardo
May 05, 2021 -

Five Star Subaru of Grapevine responded

Oleg, It was our pleasure to help with your vehicle shopping at Subaru of Grapevine. To continue sharing our automotive knowledge, reach us at 817-438-1700. Customer care continues long after the sale. Thank you, Doug Laymon, Sales Manager

May 04, 2021

Once financing was approved the deal went well. Darrel was great to work with and made it a smoother process. I would purchase here again without hesitation. The financing company does not have great rev More

by Scot H
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Five Star Subaru of Grapevine responded

Congratulations Scot on your vehicle purchase at Subaru of Grapevine. Darrell and I want to hear from you when you have future auto needs at 817-438-1700. We would love to work with you again. Thank you, Doug Laymon, Sales Manager

May 04, 2021

Tony and his team did an excellent job to take care of us. The service and purchase process was fantastic. Jordan and David did great. More

by sanjiv melwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hooman and David
May 05, 2021 -

Five Star Subaru of Grapevine responded

Sanjiv, Thank you for taking the time to review your shopping experience at Subaru of Grapevine. We remain available for your questions at 817-438-1700. Let us know when you need our vehicle advice. Enjoy, Doug Laymon, Sales Manager

May 04, 2021

Always great working with Tobias Awoniyi my 2nd purchase with him. Will always buy a Subaru over any other make. Always feel like my needs are considered More

by vicpuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tobias Awoniyi
May 05, 2021 -

Five Star Subaru of Grapevine responded

Vicpuck, Thank you for a second opportunity to help with your auto needs at Subaru of Grapevine. Tobias is a customer center representative and he and I both want to help you fully enjoy your vehicle. Reach out to us at 817-438-1700 any time. Safe Travels, Doug Laymon, Sales Manager

May 02, 2021

Outstanding to work with. Was able to align deal for my Outback and move it through the process very quickly. Highly recommend working with Taylor and Grapevine Subaru! More

by sp
Recommend Dealer
Yes
Employees Worked With
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, sp, on the purchase of your new Outback from Subaru of Grapevine. Taylor and I want to make owning your car the best experience. Thank you for rating your experience and know that customer care continues at 817-438-1700. Call us whenever you need our advice. Enjoy, Doug Laymon, Sales Manager

May 02, 2021

Tony is an excellent example of leadership. He went out of his way to ensure his team took care of us with an exceptional experience! More

by sanjiv melwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Five Star Subaru of Grapevine responded

Sanjiv, We believe in customer experience at Subaru of Grapevine. Thank you for sharing your feedback and please stay in touch at 817-438-1700. Knowing you are fully enjoying your Subaru is important to us. Best Regards, Doug Laymon, Sales Manager

May 01, 2021

Very good experience. I was able to research details online and see many photos. Then Taylor sent a video and talked us through the features. My wife and I knew many things about the car before actually More

by Donald B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Five Star Subaru of Grapevine responded

Donald, We really appreciate your great feedback regarding your shopping experience at Subaru of Grapevine. To continue helping with your vehicle questions, do not hesitate to call us at 817-438-1700. We will be happy to help you in any way we can. Thank you, Doug Laymon, Sales Manager

April 30, 2021

Great service especially from our salesman Nick Eyster, who is highly knowledgeable about Subaru vehicles and made our purchase go quickly and smoothly. This was definitely one our best car buying experien More

by JLB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
May 01, 2021 -

Five Star Subaru of Grapevine responded

JLB, Thank you for taking the time to recognize Nick and the staff at Subaru of Grapevine. We want to continue sharing our vehicle knowledge to help you fully enjoy your car. Call us any time at 817-438-1700. Thanks again for your business and review, Doug Laymon, Sales Manager

April 30, 2021

Had a very smooth and quick car buying experience!!!! Darryl Cooper was an amazing salesman and Brandon Fraikes took great care of me! I will definitely be back. More

by Danielle Hines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lennon
May 01, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, Danielle, on your new Subaru! Our knowledgeable staff wants to continue answering your questions. Please call with questions at 817-438-1700. Darrell and I are here to help in any way we can at Subaru of Grapevine. Thank you, Doug Laymon, Sales Manager

April 30, 2021

I can support subaru as a manufacturer easily. It's a great car, but what made the difference was this dealership. Currently it is hard to find a vehicle and most dealerships are taking advantage of this More

by cgillean.88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo, Kareem Kusez
May 01, 2021 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, cgillean.88! Customer satisfaction and transparency are important at our dealership. Thank you for recognizing our efforts to provide you with a good shopping experience and we want to continue sharing our Subaru knowledge. Call us any time at 817-438-1700. Enjoy, Doug Laymon, Sales Manager

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