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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,353 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,353 reviews

November 26, 2019

Couldn't be happier. I have nothing but good things to say about Subaru of Grapevine. They're always very nice, unlike my experiences with BMW. The sales team isn't pushy More

by DEVIN_G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 26, 2019 -

Five Star Subaru of Grapevine responded

Thank you, DEVIN_G! We are excited to have earned your automobile business at Subaru of Grapevine. Whether you have questions about your car's features or care, we are available to help when you call us at 817-438-1700. Please stay in touch! Best Regards, Doug Laymon, Sales Manager

November 26, 2019

This was our first experience with this dealership and won’t be the last. They redefine “a different kind of car buying experience” that others try to promote. I always felt welcomed, sincerely greeted an More

by robert.frick
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latif Belharrat (BB)
Nov 26, 2019 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, Mr. Frick! Our sales team lives to share the love of Subaru! Thank you for providing your feedback and we look forward to hearing from you again at 817-438-1700. Happy Holidays, Doug Laymon, Sales Manager

November 25, 2019

Best car buying experience we’ve had Cameron was great. He was patient and showed us everything we needed to compare different models to help us make a decision. The entire process was ha More

by odart_rn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Five Star Subaru of Grapevine responded

Thank you, odart_rn for sharing your shopping experience at Subaru of Grapevine. Cameron is a wealth of Subaru knowledge and we would like to both invite you back whenever you have questions about your car. Please stay in touch at 817-438-1700. We are here to make driving enjoyable. Thanks again, Doug Laymon, Sales Manager

November 25, 2019

great service. we got a quote online before visiting, Shannon had the vehicle ready when we got there, and made the buying process as easy as possible. More

by brookep
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Nov 26, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, brookep! An efficient and transparent visit is always the goal when you come to Subaru of Grapevine. Shannon and I would like to invite you back to review your vehicle at any time you have questions. Together we want to make certain you are completely enjoying your vehicle. Call us at 817-438-1700 and thank you for shopping with us. Take Care, Doug Laymon, Sales Manager

November 25, 2019

Great sales guy and great dealer experience. Had a great experience with Gary. Didn’t feel that typical sales pressure that you get at other dealerships. Would definitely buy another vehicle from More

by jjg.gagnon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary McCloskey
Nov 26, 2019 -

Five Star Subaru of Grapevine responded

Hello jjg.gagnon! Everyone at Subaru of Grapevine welcomes you to the dealership. We would love to continue helping you with your new vehicle. Please call Gary or me at 817-438-1700 if you would like to go over any of its features again. It is important to us that you are fully enjoying the ride! Thank you for your business and review, Doug Laymon, Sales Manager

November 25, 2019

Moderately good service with amenities aligned to the brand. Service manager is excellent and service advisor staff continues to improve. Free cokes and snacks compensate for marginally good waiting area More

by JuniorHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Swarver, Michael Dinh, Ryen Ruybal
November 23, 2019

Everyone there is very nice and helpful, even employees who technically had no reason to interact with us went out of their way to make sure everything was going well and we didn’t need anything. Will retu More

by Pleasant Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles, Anthony Lombardo
Nov 25, 2019 -

Five Star Subaru of Grapevine responded

Thank you for sharing your experience at Subaru of Grapevine! We hope to have the opportunity to have you back to the dealership. In the meantime, if Lauren, Anthony, or I can be of further help over the phone, please call us at 817-438-1700. Congratulations on your new Subaru! Best Regards, Doug Laymon, Sales Manager

November 21, 2019

Excellent car buying experience! Bill Klozick went above and beyond to help make my car buying experience fantastic. My car purchase was for my 16 year old daughter. Her fist car! L More

by greg.beaulieu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Five Star Subaru of Grapevine responded

Hello Mr. Beaulieu! It is wonderful to hear from you! Congratulations on having a new driver in the house. Safe driving is important for every parent and we would love to invite you and your daughter back to review the car's features. Stay in touch at 817-438-1700. Thank you for choosing Subaru of Grapevine and Happy Birthday to you both! Enjoy, Doug Laymon, Sales Manager

November 20, 2019

What a great car buying experience!!! When my wife and I made the decision of replacing her old SUV I was both terrified and concern. Buying a car is not as easy as it ways some time ago. More

by JRivas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Freddie Valdovinos
Nov 21, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on your investment in a new Subaru, JRivas! We are excited to call you and your wife our customers. Thank you for your great words for our sales team at Subaru of Grapevine. When either of you has questions about your vehicle, please let Stephen, Jeff, or me know at 817-438-1700. Your business and friendship are valued! Enjoy, Doug Laymon, Sales Manager

November 19, 2019

Best Car buying experience ever I dread having to purchase a new car and go through the process. This time however, I had a great time. Stephen was super friendly and eager to teach More

by Hoot508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 20, 2019 -

Five Star Subaru of Grapevine responded

Hello Hoot508, We believe car shoppers should research before investing in a vehicle, so your diligence is respected. Call us anytime you have vehicle questions because we are here to share our training and knowledge with you. Thank you for choosing Subaru of Grapevine and please keep in touch with Stephen or me at 817-438-1700. Enjoy, Doug Laymon, Sales Manager

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