Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Couldn't be happier. I have nothing but good things to say about Subaru of Grapevine. They're always very nice, unlike my experiences with BMW. The sales team isn't pushy I have nothing but good things to say about Subaru of Grapevine. They're always very nice, unlike my experiences with BMW. The sales team isn't pushy or anything. Very knowledgeable. Finance was great too, didn't take long and wasn't confusing or anything. I can't honestly think of anything negative; the entire experience was good. More
This was our first experience with this dealership and won’t be the last. They redefine “a different kind of car buying experience” that others try to promote. I always felt welcomed, sincerely greeted an won’t be the last. They redefine “a different kind of car buying experience” that others try to promote. I always felt welcomed, sincerely greeted and talked to like an equal and they did what ever it took to make us satisfied. We felt like we have the best car buying experience ever, and we truly felt like the Love doing what they do! More
Best car buying experience we’ve had Cameron was great. He was patient and showed us everything we needed to compare different models to help us make a decision. The entire process was ha Cameron was great. He was patient and showed us everything we needed to compare different models to help us make a decision. The entire process was haggle and pressure free and we still got better prices than every comparison website suggested. More
great service. we got a quote online before visiting, Shannon had the vehicle ready when we got there, and made the buying process as easy as possible. Shannon had the vehicle ready when we got there, and made the buying process as easy as possible. More
Great sales guy and great dealer experience. Had a great experience with Gary. Didn’t feel that typical sales pressure that you get at other dealerships. Would definitely buy another vehicle from Had a great experience with Gary. Didn’t feel that typical sales pressure that you get at other dealerships. Would definitely buy another vehicle from them, More
Moderately good service with amenities aligned to the brand. Service manager is excellent and service advisor staff continues to improve. Free cokes and snacks compensate for marginally good waiting area brand. Service manager is excellent and service advisor staff continues to improve. Free cokes and snacks compensate for marginally good waiting area. More
Everyone there is very nice and helpful, even employees who technically had no reason to interact with us went out of their way to make sure everything was going well and we didn’t need anything. Will retu who technically had no reason to interact with us went out of their way to make sure everything was going well and we didn’t need anything. Will return! More
Excellent car buying experience! Bill Klozick went above and beyond to help make my car buying experience fantastic. My car purchase was for my 16 year old daughter. Her fist car! L Bill Klozick went above and beyond to help make my car buying experience fantastic. My car purchase was for my 16 year old daughter. Her fist car! Lucky kid! Bill took the step to let me borrow the large red bow to help with the birthday surprise. (Above and beyond) Thanks, Bill! More
What a great car buying experience!!! When my wife and I made the decision of replacing her old SUV I was both terrified and concern. Buying a car is not as easy as it ways some time ago. When my wife and I made the decision of replacing her old SUV I was both terrified and concern. Buying a car is not as easy as it ways some time ago. I met Steve (Sunshine) Kroes online and from the beginning the interaction and his responsiveness was great. He not only understood I was busy, but he didn't pester me like other car dealers do. For me that was HUGE. Steve helped us understand the trims and differences of the vehicle very clearly and also helped us find the right SUV since it wasn't in their lot. He was patient, professional and very thorough with me and my wife, especially with the numbers, and between him and Jeff help us get a phenomenal deal on our new Ascent. Overall the courtesy, professionalism and customer care that the entire team showed us was amazing and they definitely earn a customer for life. There are dealers out there that need to learn from you all. You have to come and meet them. They are Great to work with. More
Best Car buying experience ever I dread having to purchase a new car and go through the process. This time however, I had a great time. Stephen was super friendly and eager to teach I dread having to purchase a new car and go through the process. This time however, I had a great time. Stephen was super friendly and eager to teach me all about the car I was interested. Unfortunately I did way too much research and he didn't have a whole lot to show (Sorry Stephen). He easily walked me through all phases of the car buying process. The price they were able to offer me on the car was better than the market average and had some extra perks which I was not expecting. They were receptive and not rude about any negotiations, I feel I ended up with a great deal. The financing also went very smooth. Freddie was able to show me all my options and help me pick out a plan that was best for me. Overall an amazing experience with Subaru of Grapevine. As I told Stephen, I wasn't looking to buy a car, but to build a relationship. Well they did it, I will be coming back anytime I need service or a car, plus I'll getting my family on board too. Thanks guys! More