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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,030 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,030 reviews

August 24, 2024

Everyone was so pleasant to work with! The only issue I had was I specifically ordered factory installed options that weren’t installed and I wasn’t aware they were missing until the day a More

by MORGANHORNUNG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Five Star Subaru of Grapevine responded

Morgan, Congratulations on your new Subaru. Please reach me at dcheney@subarugrapevine.com or 817-438-1700 to review the features on your car. We will do our best address your questions. Thank you being a valued Five Star Subaru customer. Best regards, David Cheney, General Sales Manager

August 23, 2024

I have to tell you, folks, this dealership has the best service department. Other dealerships? They’re all losers compared to this dealership. Believe me, I've seen a lot of service departments, but this o More

by KDWildman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakob Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Litrell
Aug 23, 2024 -

Five Star Subaru of Grapevine responded

KDWildman, Thank you for your kind words! We're glad to hear that you were satisfied with our service at Five Star Subaru. Your positive feedback means a lot to us and we look forward to scheduling future appointments at 817-438-1700. Your satisfaction is our top priority, and we're committed to providing excellent service to all of our customers. Best regards, Jakob Ritter, Service Director

August 23, 2024

Service Department is always professional, communicative, thoughtful and courteous. Keep up the good pay and benefits for your employees so they can continue happily take care of your customers! More

by caitlinmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Five Star Subaru of Grapevine responded

Thank you, caitlinmarie, for endorsing the Five Star Subaru service department. Matthew and our techs remain available at 817-438-1700. Give us a call any time you have maintenance or repair concerns. Safe travels, Jakob Ritter, Service Director

August 21, 2024

Five Star and their service team are the best. They have always gone above and beyond. More

by Jcorley67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Five Star Subaru of Grapevine responded

Jcorley67, We appreciate you at Five Star Subaru. Our advisors and techs welcome the chance to offer up advice. Reach us at 817-438-1700. It will be great to see you again. Thank you, Jakob Ritter, Service Director

August 21, 2024

Service depart was great! Mike was very patient with me and answered all of my questions. I really appreciated that I was given an update periodically. More

by Ana V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Ana, for allowing the Five Star Subaru service team the chance to help with your vehicle care. Whenever you need our knowledge, please call 817-438-1700. We are here to help! Take care, Jakob Ritter, Service Director

August 21, 2024

Oil and filter change was done in under an hour. Colin was very helpful in answering my questions and adjusting sound. More

by Sharonspath
Service Time
Recommend Dealer
Yes
Employees Worked With
Not sure who serviced my car
Aug 22, 2024 -

Five Star Subaru of Grapevine responded

Sharonspath, Thank you for rating your Five Star Subaru service experience. When you need Colin's advice, don't hesitate to call 817-438-1700. We want you knowledgeable about your car and its care. Take care, Jakob Ritter, Service Director

August 21, 2024

The service personnel are always friendly, professional, and willing to solve whatever service I need. If I need a loaner, they usually have one available. The work has always been preformed in a timely man More

by Miss Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Miss Dee, for working with the Five Star Subaru service team! Any time you need vehicle advice, we welcome your questions at 817-438-1700. We do our best to offer great customer and vehicle care. Best regards, Jakob Ritter, Service Director

August 18, 2024

"Excellent experience with Five Star Subaru! Friendly staff, great selection, and fair prices. Highly recommend!" More

by Pham Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 19, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Pham, for rating your Five Star Subaru service experience. Jose and our techs welcome additional questions at 817-438-1700. We want you knowledgeable driving your Subaru. Best regards Jakob Ritter, Service Director

August 18, 2024

The most pleasant experience at a dealership ever! Great service and everyone there is wonderful to work with! More

by suzyshockeyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Luttrell and Shanta Odom were phenomenal!
Aug 19, 2024 -

Five Star Subaru of Grapevine responded

Suzy, We're thrilled to hear that you had a positive experience at Five Star Subaru. Your satisfaction is our top priority, and we're so glad we could meet your expectations. Thank you for your business and please call on us again at 817-438-1700. Best regards, Jakob Ritter, Service Director

August 18, 2024

Bought 4th Subaru. Very Professional. Highly Recommend. Easy Process. Super Clean Showroom. Great Service Department. More

by HSIA914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Five Star Subaru of Grapevine responded

Congratulations on owning another great Subaru, HSIA914! We appreciate your loyalty at Five Star Subaru. Don't hesitate to reach your sales team at 817-438-1700. We want your 4th car to be your favorite! Thank you, David Cheney, General Sales Manager

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