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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,026 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,026 reviews

June 11, 2024

They had a large selection of cars which meant they had exact what I wanted. Shannon was so helpful and made sure we got a great deal too! More

by BUMANTHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Five Star Subaru of Grapevine responded

BLUMANTHA, We are happy you shopped with us at Five Star Subaru. Shannon is very focused on helping you enjoy your car. Please stop by or call 817-438-1700 to revisit the features on your Subaru. Thank you for your business and endorsement. Best regards, David Cheney, General Sales Manager

June 09, 2024

Every interaction I had with this dealership was so positive! They have the nicest, most helpful staff who listen to what you want and make it happen. More

by Avfult
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Five Star Subaru of Grapevine responded

Avfult, We are so excited to help you enjoy your new Subaru. Stop by Five Star Subaru or call 817-438-1700 to revisit any of the features on your car. We want to make this your best ownership experience. Thank you, David Cheney, General Sales Manager

June 08, 2024

Great experience. Love our car. Casey was wonderful and made the process very easy. Thanks for everything. More

by RAFMERI8830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Five Star Subaru of Grapevine responded

RAFMERI8830, We are excited to help you enjoy your new car from Five Star Subaru. Casey and our sales team welcome you to stop by or call 817-438-1700 to revisit your Subaru's features. Congratulations and please stay in touch. Best regards, David Cheney, General Sales Manager

June 08, 2024

Great visit. Mike was awesome. Quicker completion than expected. Having a loaner was a bonus More

by marker24.nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Five Star Subaru of Grapevine responded

Thank you, marker24.nikki, for taking the time to rate your Five Star Subaru service visit. Mike and our techs welcome your questions at 817-438-1700. We are focused on timely service and sharing our knowledge. Safe travels, Jakob Ritter, Service Director

June 08, 2024

This was one of the best experiences I have had servicing my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manne More

by M2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zambrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Five Star Subaru of Grapevine responded

M2024, We appreciate helping with your vehicle care at Five Star Subaru. Reach Jose or me at 817-438-1700 if you need our advice. We want you knowledgeable about your Subaru. Thank you for your business and feedback. Take care, Jakob Ritter, Service Director

June 07, 2024

Great dealership and my sales person Jordon was very helpful. Great customer service. I recommend this dealer and sales person to anyone More

by EILEENHAAG2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Five Star Subaru of Grapevine responded

Eileen, We are happy to hear Jordan was a great help during your shopping visit at Five Star Subaru. Should you have additional questions, please stop by or call 817-438-1700. We are here to help you! Thank you, David Cheney, General Sales Manager

June 07, 2024

Received very good service communication was excellent. Happy with the repairs that were needed and the warranty work that was completed. Matthew, the service agent took very good care of me. More

by brenda.romine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Five Star Subaru of Grapevine responded

Thank you, Brenda, for rating your visit to the Five Star Subaru service department. Reach Matthew and our techs at 817-438-1700 for advice any time. Let us know when you need our expertise. Best regards, Jakob Ritter, Service Director

June 06, 2024

They made my experience at buying a car perfect. Before we got down to business they made sure my family was taken care of. They took us to the snack bar made sure the kids had something to eat and More

by DPENRY2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, DPENRY2012, on your new car from Five Star Subaru! We look forward to helping your family enjoy your vehicle. Stop by or call 817-438-1700 when you need our advice. We look forward to seeing you again. Thank you, David Cheney, General Sales Manager

June 06, 2024

This employee really goes above and beyond to help a customer. You’re lucky if you encounter her and her manager Jason. More

by RichardCannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Five Star Subaru of Grapevine responded

Richard, On behalf of Lauren and Jason, thank you for rating your Five Star Subaru service experience. Between visits, reach us at 817-438-1700. We are here to address all of your maintenance or repair concerns. Safe travels! Best regards, Jakob Ritter, Service Director

June 06, 2024

From sales to service (and every other department), customer service always goes above and beyond my expectations. My expectations are very high, so finding a dealership that exceeds is rare. I highly More

by J Tackla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex So
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Five Star Subaru of Grapevine responded

J Tackla, We appreciate your loyalty to Five Star Subaru! Thank you for recognizing our efforts and please call 817-438-1700 any time you have vehicle questions. Your driving enjoyment is our focus. Thanks again, Jakob Ritter, Service Director

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