803 Reviews of Flemington BMW - Service Center
Excellent customer service. Timely car service was performed Easy to get appointment. Friendly staff. Nice size waiting area while car is serviced. Was in and out as per the scheduled appointment time for servic Easy to get appointment. Friendly staff. Nice size waiting area while car is serviced. Was in and out as per the scheduled appointment time for service More
Great place to get your car serviced The service is always great. You get the same service advisor each time you visit, which enables you and the advisor to establish a relationship that The service is always great. You get the same service advisor each time you visit, which enables you and the advisor to establish a relationship that helps make the communication easier. More
A well-oiled service machine! From the Service Receptionists to the Service Advisor to the Service Technician to the Auto Wash Attendant you couldn't find a more synchronized and f From the Service Receptionists to the Service Advisor to the Service Technician to the Auto Wash Attendant you couldn't find a more synchronized and fluid service operation like the one at BMW of Flemington. My Service Advisor, Dana Claxton, is most definitely a service specialist who expertly addressed all my questions. She passed along my vehicle concerns to the assigned Technician who followed her detailed service writeup. I could not be more delighted in knowing that Dana Claxton and her services team will be there when I require them. More
Only the Best!!! Dana is the best treated me like I was family. My concerns were hers and she was not satisfied until I was. Contacted me regularly to keep me up to da Dana is the best treated me like I was family. My concerns were hers and she was not satisfied until I was. Contacted me regularly to keep me up to date. More
Great customer centric service It took a bit longer than anticipated due to programming incompatibility, but all services on my car were completed and Dana was extremely helpful and It took a bit longer than anticipated due to programming incompatibility, but all services on my car were completed and Dana was extremely helpful and informative during whole process and went above and beyond to insure everything was covered by warranty. Nothing but 5 stars. Thank you Dana! More
Hez Benjamin, BMW GENIUS, Tech Instruction 729/19 Hez provided excellent information for using the various features in my BMW X3 iDrive and syncing with them to my iPhone XsMax. I learned so much and Hez provided excellent information for using the various features in my BMW X3 iDrive and syncing with them to my iPhone XsMax. I learned so much and had fun too. Great personality, super smart. Thank you! BWG More
Excellent service experience Work was completed in time. Staff was very professional and courteous, Facility was very clean. My car was washed prior to returning it to me. Overal Work was completed in time. Staff was very professional and courteous, Facility was very clean. My car was washed prior to returning it to me. Overall great experience. More
Outstanding and seamless The overall experience at Flemington BMW is always excellent. From the greeter, to the service coordinator to the tech, everyone is very attentive and The overall experience at Flemington BMW is always excellent. From the greeter, to the service coordinator to the tech, everyone is very attentive and responsive. More
Loyal Customer We have been a loyal customer for nearly 20 years. In all those years we have been totally delighted with the sales and service of this dealership. We have been a loyal customer for nearly 20 years. In all those years we have been totally delighted with the sales and service of this dealership. Our two go to guys are Mr Hierl for service and Mr O’Connor for sales. Both gentlemen are consummate professionals. More
The Devil Is in the Detailing This visit was just for detailing. But even this was notable, since the detailing was credited to me to compensate for a mistake a few years ago. The This visit was just for detailing. But even this was notable, since the detailing was credited to me to compensate for a mistake a few years ago. The credit remained on my account until I chose to use it. I want to emphasize my satisfaction with Dana. I have been going to Flemington BMW since 2007. Dana has been my service advisor on most visits. Her caring and attention to detail are remarkable. More