Flood Mazda

My experiences at Flood have been great, and I consider myself a loyal customer. I own three vehicles purchased from Flood, and the service department is stellar! I was just a little disappointed with a re myself a loyal customer. I own three vehicles purchased from Flood, and the service department is stellar! I was just a little disappointed with a recent trade offer I received on a potential deal for a newer used vehicle. The offer seemed pretty low, based on my own market research, and it ended up keeping the deal from happening. Prior trade offers from Flood have been very fair, so I can't quite understand the most recent one. Perhaps the uncertainty in the market? More

Sam, Chad and Everyone at Flood Mazda is Amazing ! They are professional and never felt more comfortable. They’re so good just went back for another Mazda and left there this weekend with a 2025 CX 70 They are professional and never felt more comfortable. They’re so good just went back for another Mazda and left there this weekend with a 2025 CX 70 PHEV !! Thanks all !! See you soon ! More

Outstanding from start to finish. I researched the vehicle I wanted, and they helped me with choosing the exact vehicle. No pushy salesman; nothing but professional. Sam Cary I researched the vehicle I wanted, and they helped me with choosing the exact vehicle. No pushy salesman; nothing but professional. Sam Cary was the salesman we delt with, and his knowledge of the vehicle and his demenor when working with my daughter and I was outstanding. thank you More

After just purchasing a new Mazda, I can't help but to be extremely appreciative of all of the help from Sam. He made our experience very enjoyable, and was very receptive and adaptive to our needs. He took extremely appreciative of all of the help from Sam. He made our experience very enjoyable, and was very receptive and adaptive to our needs. He took the time to make sure everything was beyond exceptional and helped to familiarize us with the car itself, ensuring our comfort. I have nothing but great things to say about Sam's expertise and our overall experience with Flood Mazda. More

My wife and I purchased a new Mazda from Flood Mazda and had a super experience. Then again, this was not a surprise in that we have purchased several cars from them in the past. The entire process was ea had a super experience. Then again, this was not a surprise in that we have purchased several cars from them in the past. The entire process was easy, straight forward and non-pressuring. Russell and Anthony go above and beyond. Their team, along with the service department treat you professionally and fairly. We highly recommend them. More

Had a great experience when leasing my car. Open and transparent throughout the whole process. Open and transparent throughout the whole process. More

Anthony at first seemed fine, your average salesman. I excuse that he didn't know much about Tesla vehicles. After the purchase he seemed to get irritated every time we contacted him to check on the p I excuse that he didn't know much about Tesla vehicles. After the purchase he seemed to get irritated every time we contacted him to check on the process. He said he was too busy to go to the car to allow us to submit to tesla the sale of the vehicle and everything seemed to be an ordeal. Then we checked on the process of getting the insurance paperwork and learned he passed it to someone else who was not asking the correct questions of our insurance and kept getting kicked back. We spoke to our insurance, and they explained what was needed. We spoke to Cody the finance manager because Anthony was out and said he would check his email and get back to us (he didn't), but Cody got the process moving. When we asked when the vehicle might be ready for pickup Anthony got irritated that he told us Saturday of next week, but when we spoke to Cody he explained Wednesday was likely if all went well. At pickup Anthony and his team used the wrong screws to mount the plates they cut off the screw on the plate. Then when they looked for similar screws he got some very long ones and was manually screwing it in and I cautioned to stop as he would scratch the paint. He responded annoyed that it didn't (I checked today and it did). I also learned they broke the plate holder in the front screwing in the same large screws. Finally, they put the rear plate in the front with the MA registration year. He got argumentative with me and didn't seem to care about the experience once the car was sold. I thought the Dealership was good and the rest of the team were good, but I would never do business with Anthony again. More