Flood Mazda

Staff friendly and helpful-servicecomplete-car came back vacuumed except for the trunk area which could have used a little help-happy to get rid of the vinyl fog on windsheild vacuumed except for the trunk area which could have used a little help-happy to get rid of the vinyl fog on windsheild More

So good I actually wanted to review so others would know The salesmen and staff here are unbelievable. I entered the dealership with an idea of what I wanted but really just browsing for the day. They were i The salesmen and staff here are unbelievable. I entered the dealership with an idea of what I wanted but really just browsing for the day. They were incredibly attentive and helpful, not leaving me waiting at all! At the end of my visit, there was no pressure to buy a car that day. They even told me how frequently cars came in and what their stock looked like so I could wait it out if I preferred. Ultimately, I came back a few days later to get the car I wanted, but I really appreciated their patience and how willing they were to share information with me throughout the process. More

I was very impressed with the service I received from Phil Barry. He was professional, courteous, knowledgeable and extremely sensitive to my lease interest. Patience and attention to detail are two of h Phil Barry. He was professional, courteous, knowledgeable and extremely sensitive to my lease interest. Patience and attention to detail are two of his virtues. More

I went into the Mazda dealership planning on getting a used car but Anthony figured out the numbers and convinced me that a leased car would be a better idea. I am perfectly happy having a brand new car f used car but Anthony figured out the numbers and convinced me that a leased car would be a better idea. I am perfectly happy having a brand new car for a payment that is less than what a used car would be. Everybody was very helpful and it was an easy experience. More

I always have the upmost best service at Flood Mazda . The service department is extremely attentive and they work to get your needs met and you on your way . Also love their finance team . The person I The service department is extremely attentive and they work to get your needs met and you on your way . Also love their finance team . The person I worked with was very professional and explained everything g to me on my refinance process More

All around excellent We were looking for a specific Mazda 6 model and Flood Mazda was able to locate exactly what we wanted. The people we dealt with were outstanding in We were looking for a specific Mazda 6 model and Flood Mazda was able to locate exactly what we wanted. The people we dealt with were outstanding in that they made the buying process very easy. Would highly recommend Flood to anyone interested in a Mazda. More

State inspection time Service at Flood couldn't be easier. I work next door and love the convenience of Flood Mazda. I drop my car off, leave my key and pick it up at the e Service at Flood couldn't be easier. I work next door and love the convenience of Flood Mazda. I drop my car off, leave my key and pick it up at the end of the day. My only problem was trying to get the key drop box open at 5am. Fortunately for me,out of the dark Mr. Lee appeared. My problem was solved and it was off to work for me. When my shift was finished my car was ready and waiting for me. Easy peesy as I like it. More

Really disappointing experience. After reaching out to the dealer based upon a price quoted on their website that indicate a “dealer discount” it turned out they lumped incentives and rebates and did not the dealer based upon a price quoted on their website that indicate a “dealer discount” it turned out they lumped incentives and rebates and did not break out properly. There was no disclosure and their site only allows for typographical errors. Unfortunate because I was ready to lease the car at the quoted price from their website. Especially troubling was the lack of follow up from the dealer via email and being told to “slow down” when going over the particular details that are common with a lease. While visiting the dealer, the manager yelled at me the price on their website was only if I was willing to buy but not lease. Definitely didn’t look like that according to their website. No incentives or rebates are mentioned in the dealer discount section and they in fact quote other incentives and rebates available in a manner that the consumer would believe could be combined. I was hoping in the time of COVID to avoid any more unpleasantness in my life but I suppose car dealers do not feel the need to adapt their sales practices to ensure a smooth experience can be had. More

My New Mazda I recently purchased a 2020 MX5 RF and dealt with Anthony, Cody and Jason. This was the best new car purchasing experience I have ever had! I was tre I recently purchased a 2020 MX5 RF and dealt with Anthony, Cody and Jason. This was the best new car purchasing experience I have ever had! I was treated in a super friendly, low pressure manner, it truly felt like I was dealing with friends and not strangers. I drove over 200 miles one way to purchase my car from Flood Mazda and the total mileage from start to finish with this purchase (800 miles) was well worth it. Obviously specific inventory led me to Flood Mazda but once here the way I was treated was a HUGE bonus. The car I purchased was a bit of a 'unicorn' and that fact could have driven the price up, but to their credit the 'guys' at Flood Mazda offered a fair purchase price. My only regret now is that it will be too far to have my new MX5 serviced at Flood Mazda. If their service department is only half as responsive, professional and responsive as their sales department there is no way anyone could go wrong with purchasing from Flood Mazda! Thanks again, time to 'drop the top' and go for a ride! More

My experience with Nick at Flood Mazda was incredible! No hassle, quick and easy and Nick took a lot of time to show me all the specs of my new car. I would highly recommend the new Mazda CX-5 and I would HI hassle, quick and easy and Nick took a lot of time to show me all the specs of my new car. I would highly recommend the new Mazda CX-5 and I would HIGHLY recommend purchasing from Flood. More