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Flood Mazda - Service Center

Wakefield, RI

4.7
771 Reviews
Call Service Center (401) 284-4700

771 Reviews of Flood Mazda - Service Center

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January 15, 2024

Fast expert service. Service advisors very helpful. Clean, modern facility with nice waiting area. Easy to schedule appointments. More

by ERPONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Flood Mazda responded

Good morning, Thank you for the 5-Star review! We are happy to hear of your positive experience at Flood Mazda, and grateful for you choosing us for your automotive needs. Our service department is always ready to help. We look forward to serving you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 14, 2024

Very professional. Great experience every step of the way. They answered any and all questions with patience and professionalism. More

by reganrogers76
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
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Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 14, 2024

Everything is always excellent, from the drive directly into the building to the technician to the waiting room. More

by fortyfivemillion
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
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Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the positive feedback and the 5-Star rating! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 14, 2024

Steve is great. Very professional. Steve always is wonderful to work with and very knowledgeable. More

by joe_votta
Recommend Dealer
Yes
Employees Worked With
Steve Furtado
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Jan 24, 2024 -

Flood Mazda responded

Dear Joe, Thank you for the 5-Star review and the kind words about Steve. Stever and the entire service department are great and get the job done! We appreciate your business and value our customers. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 07, 2024

This dealership has always helped us out with various problems of just plain old maintenance issues. Very good communication processes too. More

by SOCTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Report | Print
Jan 15, 2024 -

Flood Mazda responded

Good Morning, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
January 05, 2024

I would like to say how outstanding Bruce has been whenever getting my car serviced! He has gone above and beyond to help me with any issues whether it has to do with the car repair or making sure my More

by NANCYETOCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Flood Mazda responded

Dear Nancy, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
December 28, 2023

Great dealership…. Lauren my Sales associate is awesome including the entire staff! Thank you Flood! More

by JOCEAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bush
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Dec 29, 2023 -

Flood Mazda responded

Good Morning Congratulations on your new Mazda! Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We're so glad that Lauren provided you with the car buying experience that we like to provide all our customers. Wish you the best and Happy New Year. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
December 23, 2023

I had an emergency situation. I was over -whelmed not only byvthe compassion I was shown ,but the efficiency on how the service department was able to take care of the problem More

by PMTR1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
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Dec 29, 2023 -

Flood Mazda responded

Good Morning Thank you for the positive review! Here at Flood Mazda, we treat everyone like family! Our goal is 100% customer satisfaction, it sounds like we achieved that with you. We look forward to seeing you again. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
December 18, 2023

Flood Mazda is very easy and honest to deal with and there is no pressure. I am getting ready to trade in my old Mazda 3 and pick out a new model. More

by DVANDERPYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Flood Mazda responded

Good Morning Thank you for the 5-Stars and taking the time to leave us a positive review. Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We look forward with helping you find the right car for you. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Helpful
December 18, 2023

Well, although I did not purchase either of my (2) Mazda's from Flood Mazda, I go out of my way (from Cumberland to Wakefield RI) to service both at Flood. They are truly very professional and nice to More

by OCEANRI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Flood Mazda responded

Good Morning Thank you for the 5-Star review! We appreciate the positive feedback. We appreciate your business and that you travel to us! Our service department is always ready to help. We look forward to seeing you on your next appt. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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