Folsom Lake Hyundai

Great car shopping experience I just want to say that my car buying experience from Folsom Lake Hyundai was the best one that I have had in my 40+ years of buying cars. It was such I just want to say that my car buying experience from Folsom Lake Hyundai was the best one that I have had in my 40+ years of buying cars. It was such a non-stressful and positive experience. It was all because of the great customer service that we received from Jimmy, Andrew and Michael. Jimmy was low pressure when I called about an advertised car I saw on the internet. Unfortunately, Folsom was further then I wanted to drive so I ended up telling him I was going to get the same car for the same price (after I called Sacramento and spoke to Os who promised a price match). Jimmy was cool and wished me luck. After a horrible and what felt like a 1990’s bait and switch job that we experienced at Sacramento, I called Jimmy back to see if he still had the car and if he would honor the deal without hassle as I was prequalified and ready to go. He assured me he would. About 5 minutes later I got a call from Andrew confirming he was bringing the car up and it would be ready for me and to come in and ask for him. As soon as we drove up, Andrew was waiting with the car I was interested in. After our test drive, Andrew was low key and professional as I completed the application. Jimmy came out and introduced himself and we went through the whole process pain free. Told them my terms and they wrote the deal up, no additional pressure or attempt to lure me with cars and terms that I didn’t want, unlike Sacramento. Then we went with Michael, who first came and introduced himself minutes before it was time to sit and complete the financial process. I also usually dislike the behind the close door signing process because you usually have to sit through a painful process of being pressured to purchase an additional warranty and GAP policy. Michael was experienced enough to read my vibe and did a quick no nonsense explanation of both—and we bought the GAP. The car we bought is our 7th car. It wasn’t expensive but it was what I wanted and ended up leaving with..They didn’t try to sell me something bigger, brighter or different based on my credit score and income (again unlike the Sacramento dealership that my husband had earlier walked or rather RAN from!). They listened and acted with integrity and my husband and I appreciated the time with them, talking and getting to know them personally. I will buy a car from Folsom Lake again hands down. The team’s professionalism and customer experience was superb. Thanks for taking a negative experience and turning it into a positive one. It was worth the drive! -Marlena and Michael Robertson More

It was great!! Easy smooth process. I feel good leaving Very good process, easy and smooth and both Jim and Andy were great. Thanks!! Finance was great also!! We have been buying Hyundai since 2007 and will Very good process, easy and smooth and both Jim and Andy were great. Thanks!! Finance was great also!! We have been buying Hyundai since 2007 and will continue in the future. More

Great Car Great car with a wonderful warranty. The staff was great and made sure we were taken car of. They did what was necessary to make our visit a visit we Great car with a wonderful warranty. The staff was great and made sure we were taken car of. They did what was necessary to make our visit a visit we will remember for a life time! Thank you Folsom Hyundai More

Very good service, professional & courteous. Good customer service. Answered all questions, professional & courteous. Rachel, our salesperson was very knowledgeable, and a pleasure to deal with. Good customer service. Answered all questions, professional & courteous. Rachel, our salesperson was very knowledgeable, and a pleasure to deal with. Would definitely recommend & purchase another auto from this dealership. More

Amazing & helpful team! My experience was AMAZING! They were a helpful team that took the time to talk about options and listened to what I wanted. They worked hard to get my My experience was AMAZING! They were a helpful team that took the time to talk about options and listened to what I wanted. They worked hard to get my monthly payments where I wanted them and managed to get it even lower then I expected! More

Hyundai Car Purchase Today we bought a brand new Santa Fe SEL Plus from Folsom Hyundai. It was a great experience and we feel that we got a reasonable deal. Today we bought a brand new Santa Fe SEL Plus from Folsom Hyundai. It was a great experience and we feel that we got a reasonable deal. More

Buying a car We had a Great and quick experience returning my lease and then made it easy to buy a new car that I was interested in We had a Great and quick experience returning my lease and then made it easy to buy a new car that I was interested in More

A happy return customer! Love the folks at Folsom Hyundai! Just made my second car purchase. First was a new Tucson and now a new Sonata. Salesman are friendly and knowledgeab Love the folks at Folsom Hyundai! Just made my second car purchase. First was a new Tucson and now a new Sonata. Salesman are friendly and knowledgeable and have a great product 😊 More

Bought nee sanya fe We enjoyed our salesperson greatly. Vwry knowledegable, excellent customer service. Very kind and conceterate to spwcial needs customer. Very patien We enjoyed our salesperson greatly. Vwry knowledegable, excellent customer service. Very kind and conceterate to spwcial needs customer. Very patient. No sales presure. Will recommenf to everyone. More

Friendly and helpful Jim(James) was so helpful. Him and Andy got us a great deal on a car I really needed. We took it for a test drive, and Jim helped me out with some coo Jim(James) was so helpful. Him and Andy got us a great deal on a car I really needed. We took it for a test drive, and Jim helped me out with some cool features the car has. More